Stewarding Supervisor

5 months ago

Doha, Qatar Raffles Doha Full time
  • Lead, teach, coach and inspire a team of up to 90 staff, including Stewards and equipment stockers for the day, evening or night team.
  • Ensuring all colleagues arrive for their shift on time, well-groomed and ready to work.
  • Assign work station to all colleagues during line-up and pass on events and
  • Information.
  • Ensuring that all colleagues are following the proper procedures and standards set in place by the department and the hotel.
  • Responsible for the opening and closing shift.
  • Ensure that all Kitchens are Cleaned, Organized and sanitized
  • Ensure all daily tasks list are completed.
  • Ensuring inter-departmental communication and cooperation in the interest of better guest satisfaction.
  • Ensuring that garbage & recycling removal is being done in a timely manner and done according to the rules set in place by the hotel.
  • Assist in the correct usage of all chemicals within the department and outlets, including appropriate training.
  • Conduct individual development discussion and performance reviews as assigned on a monthly basis.
  • Conduct performance discussions and ensure all progressive corrective actions forms are completed correctly and in a timely manner.
  • Assist any outlets and culinary team for any kind of resource request.
  • Ensuring all equipment is cleaned, maintained and properly stored after an event.
  • Attend and participate in departmental meetings.
  • Perform walkthrough with Asst/Chief Steward on a regular basis.
  • Ensure all storage room are kept clean and organized.
  • Filling positions within the department when needed.
  • Foster an environment of cooperation within the department and between other departments within the hotel.
  • Encourage participation and input from all.
  • colleagues while promoting professional work habits that will ensure that the
  • department is being guided at all time by Raffles & Fairmont's Mission, Vision and Values.
  • Have a proactive eye for detail and cleanliness.
  • Compliance with all safety regulations of assigned tasks, and ensure a clean and safe working environment with active participation in the hotel health and safety program.
  • Adhere to all environmental policies and programs as required Other reasonable duties as assigned.
  • Follow department policies, procedures and service standards.
  • Maintain a clean and safe work environment.

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