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Assistant Director of Sales

5 months ago

Dukhan, Qatar Accor Full time

Job DescriptionAs Assistant Director of Sales, you will be responsible for performing the following tasks to the highest standards: • Conduct site visits, FAM trips, sales trips as required based on business requirements and pro-active targets• Responsible for the promotion and sales of all products of the hotel, including but not limited to rooms, catering, banquets, etc. • Complete sales targets and related tasks set by the hotel. • Develop sales plans and obtain approval from the Director of Sales, maintaining and developing customers in the region or industry according to the plan. • Understand customer needs through telephone sales, face-to-face visits and other forms, achieving sales. • Produce quotations efficiently, send contracts to customers and follow-up promptly. • Show clients around the hotel. • Operate the hotel reservation system to book rooms, banquet venues, etc. • Send the team s work order promptly and ensure that the relevant departments receive relevant information. • Establish a good relationship with customers, maintaining the update of customer information and promptly report customer needs and feedback to the hotel. • Recommend other hotel chains within the group to clients. • Proactively collect market and industry information to share with other members of the Sales team to capture business opportunities and ultimately convert to business confirmations. • Ensure effective communication between the Sales team and the hotel Operations team through regular meetings and assist the Banquet Sales or Operations department to follow-up on events occurring during the banquet or meeting. • Handle guest feedback or complaints. • Maximize sales at all times and effectively forecast team and banquet revenue. • Provide necessary supervision and guidance to the Sales Director or sales representative as needed in developing team quotes or contracts. • Actively participate in the development of marketing plans and collaborate to achieve budgets. • Assist the Director of Sales to allocate daily work effectively according to the Sales team structure. • Coach the Sales team to always ensure that quality services and products are delivered to customers. • Lead the Sales team to achieve departmental goals. • Assist the Director of Sales in recruiting, selecting and training employees to maintain team vitality and stability. • Conscientiously perform assigned tasks and special tasks. QualificationsTo successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: • University degree. • Strong understanding of leisure segment• 5 years or above hotel sales and related experience (preferably in resort). • Fluent English is a must• Good communication, organization and presentation skills. • Able to work under strong pressure. • Understand international customers and have strong market analysis ability. • Able to lead by example