Customer Service Incharge

Improve customer service experience. - Takeownership of customers issues and follow problems through toresolution - Develop service procedures, policies and standards. -Keep accurate records and document customer service actions anddiscussions. - Experience in the Construction Field. - Available inQatar with NOC to join Immediately. - Holder of Qatar...

Responsibilities: 1. Respond to customer inquiries and provide accurate and timely information via phone, email, or chat. 2. Assist customers in resolving product or service issues by identifying problems, offering solutions, and escalating complex cases to the appropriate department. 3. Handle customer complaints in a professional and empathetic manner,...

Responsibilities: 1.Respond to customer inquiries and provide accurate and timelyinformation via phone, email, or chat. 2. Assist customers inresolving product or service issues by identifying problems,offering solutions, and escalating complex cases to the appropriatedepartment. 3. Handle customer complaints in a professional andempathetic manner, ensuring...

- Interact directly with customers and respond to their inquiries and complaints in a timely manner, and direct unresolved issues to designated source - Maintain a customer database by collecting clients' information and recording it in an accurate manner, and log details of customers' inquiries, comments and complaints, as well as the action taken...

- Interact directly with customers andrespond to their inquiries and complaints in a timely manner, anddirect unresolved issues to designated source - Maintain a customerdatabase by collecting clients' information and recordingit in an accurate manner, and log details of customers'inquiries, comments and complaints, as well as the action taken...

Responsibilities: • Manage heavy incoming call volume in a timely, efficient, and professional manner from insurance agents and insured customers (between 50 – 110 calls per day) • Follow policies and procedures to ensure quality consistency with every customer contact. • Answer questions about how to make a payment, status on an...

We are an international market research consultancy operating across the Middle East, currently looking for **part-time customer experience evaluators **who are residing in **Doha, Qatar**, to assess the customer service standards in several interesting venues. • * This is a Part-Time Job ** Your main task will be to pose as a real customer and...

The air freight industry landscape is entering an accelerated phase of change and transformation. From digitalising the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. At Qatar Airways Cargo, we recently launched our VISION 2027 Roadmap as part of The Next Generation...

A prominent telecommunications company iscurrently offering plenty of job vacancies in Qatar. With thelatest Ooredoo Careers, you can be a part of an employee-centricenvironment that prioritizes professional development. This companyhas gained recognition for its dedication to innovation andtechnology. It is consistently providing advanced services...

We are an internationalmarket research consultancy operating across the Middle East,currently looking for **part-time customer experience evaluators**who are residing in **Doha, Qatar**, to assess the customerservice standards in several interesting venues. • * Thisis a Part-Time Job ** Your main task will be to pose as a realcustomer and evaluate the...

Answer calls professionally toprovideinformation about products and services, take/ cancelorders, orobtain details of complaints. Keep records ofcustomerinteractions and transactions, recording details ofinquiries,complaints, and comments, as well as actions taken.Process orders,forms and applications.

Answer calls professionally to provideinformation about products and services, take/ cancel orders, orobtain details of complaints. Keep records ofcustomer interactions and transactions, recording details ofinquiries, complaints, and comments, as well as actions taken.Process orders, forms and applications.

Your specific responsibilities include: · Assess the customer satisfaction metrics and feedback to identify improvement areas and implement best practices to enhance the overall customer experience. · Review and analyse customer satisfaction survey data and feedback to identify trends, patterns, and areas of improvement. · Review and...

Customer Support Specialist Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions. Together, we are embarking on a journey where each and every one of us,...

A prominent telecommunications companyiscurrently offering plenty of job vacancies in Qatar. Withthelatest Ooredoo Careers, you can be a part of anemployee-centricenvironment that prioritizes professionaldevelopment. This companyhas gained recognition for its dedicationto innovation andtechnology. It is consistently providing advancedservices andsolutions...

Customer Support Specialist Take your nextcareer step at ABB with a global team that is energizing thetransformation of society and industry to achieve a moreproductive, sustainable future. At ABB, we have the clear goal ofdriving diversity and inclusion across all dimensions. Together, weare embarking on a journey where each and every one of us,individually...

## Responsibilities: 📍Showcase the value of BitGo and ensure customer happiness and engagement 📍Collaborate with notable institutional clients and fast-growing crypto platform providers, serve as a trusted advisor 📍Demonstrate knowledge of products and services to enthusiastically provide support and mentorship 📍Work cross-functionally with...

About the role Promote and sell Al Maha Services to walk-in customers, create bookings based on online/email requests and answer customer enquiries to achieve the assigned revenue targets within prescribed time frames. Assist the sales force in order to achieve revenue targets and deliver exceptional service to our customers inside and outside Qatar Airways...

Our Industrial and Energy Technology (IET) operates across 120 countries and serves the entire energy value-chain and industrial sector. We hold an extensive portfolio of rotating equipment, process flow, transmission technology and lifecycle services. Our Engineering Transformation team work to improve the quality of our Engineering processes. Partner with...

Ezdan Holding Group is seeking a Client Service Assistant to join our team in Doha, Qatar. As a Client Service Assistant, you will be responsible for providing exceptional customer service to our clients, maintaining strong relationships, and ensuring client satisfaction. Responsibilities: - Responding to client inquiries via phone, email, or in person in a...