Customer Service Officer

Responsibilities: 1.Respond to customer inquiries and provide accurate and timelyinformation via phone, email, or chat. 2. Assist customers inresolving product or service issues by identifying problems,offering solutions, and escalating complex cases to the appropriatedepartment. 3. Handle customer complaints in a professional andempathetic manner, ensuring...

The air freight industry landscape is entering an accelerated phase of change and transformation. From digitalising the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. At Qatar Airways Cargo, we recently launched our VISION 2027 Roadmap as part of The Next Generation...

Improve customer service experience. - Takeownership of customers issues and follow problems through toresolution - Develop service procedures, policies and standards. -Keep accurate records and document customer service actions anddiscussions. - Experience in the Construction Field. - Available inQatar with NOC to join Immediately. - Holder of Qatar...

Improve customer service experience. - Take ownership of customers issues and follow problems through to resolution - Develop service procedures, policies and standards. - Keep accurate records and document customer service actions and discussions. - Experience in the Construction Field. - Available in Qatar with NOC to join Immediately. - Holder of Qatar...

- Interact directly with customers and respond to their inquiries and complaints in a timely manner, and direct unresolved issues to designated source - Maintain a customer database by collecting clients' information and recording it in an accurate manner, and log details of customers' inquiries, comments and complaints, as well as the action taken...

- Interact directly with customers andrespond to their inquiries and complaints in a timely manner, anddirect unresolved issues to designated source - Maintain a customerdatabase by collecting clients' information and recordingit in an accurate manner, and log details of customers'inquiries, comments and complaints, as well as the action taken...

Responsibilities: • Manage heavy incoming call volume in a timely, efficient, and professional manner from insurance agents and insured customers (between 50 – 110 calls per day) • Follow policies and procedures to ensure quality consistency with every customer contact. • Answer questions about how to make a payment, status on an...

We are an international market research consultancy operating across the Middle East, currently looking for **part-time customer experience evaluators **who are residing in **Doha, Qatar**, to assess the customer service standards in several interesting venues. • * This is a Part-Time Job ** Your main task will be to pose as a real customer and...

Charterhouse is working with an internationalLaw Firm who is looking to hire an Office Coordinator to join theirprofessional yet friendly team within their Doha Office. About therole Reporting to and assisting the Office Manager, the OfficeCoordinator will be responsible for reception duties such aswelcoming guests and clients into the business with a...

Charterhouse is working with an international Law Firm who is looking to hire an Office Coordinator to join their professional yet friendly team within their Doha Office. About the role Reporting to and assisting the Office Manager, the Office Coordinator will be responsible for reception duties such as welcoming guests and clients into the business with a...

A prominent telecommunications company iscurrently offering plenty of job vacancies in Qatar. With thelatest Ooredoo Careers, you can be a part of an employee-centricenvironment that prioritizes professional development. This companyhas gained recognition for its dedication to innovation andtechnology. It is consistently providing advanced services...

We are an internationalmarket research consultancy operating across the Middle East,currently looking for **part-time customer experience evaluators**who are residing in **Doha, Qatar**, to assess the customerservice standards in several interesting venues. • * Thisis a Part-Time Job ** Your main task will be to pose as a realcustomer and evaluate the...

Answer calls professionally toprovideinformation about products and services, take/ cancelorders, orobtain details of complaints. Keep records ofcustomerinteractions and transactions, recording details ofinquiries,complaints, and comments, as well as actions taken.Process orders,forms and applications.

Answer calls professionally to provideinformation about products and services, take/ cancel orders, orobtain details of complaints. Keep records ofcustomer interactions and transactions, recording details ofinquiries, complaints, and comments, as well as actions taken.Process orders, forms and applications.

Your specific responsibilities include: · Assess the customer satisfaction metrics and feedback to identify improvement areas and implement best practices to enhance the overall customer experience. · Review and analyse customer satisfaction survey data and feedback to identify trends, patterns, and areas of improvement. · Review and...

Ezdan Holding Group is seeking a Client Service Assistant to join our team in Doha, Qatar. As a Client Service Assistant, you will be responsible for providing exceptional customer service to our clients, maintaining strong relationships, and ensuring client satisfaction. Responsibilities: - Responding to client inquiries via phone, email, or in person in a...

The Royal Service Agent is the heart beat of the hotel operation. They will process all external and internal calls either by redirecting calls or assisting the caller. The Royal Service Agent will take ownership of the caller’s request and ensure follow up according to the hotel’s standards. To serve as a liaison for guests requiring information...

The Royal Service Agent is the heart beat ofthe hotel operation. They will process all external and internalcalls either by redirecting calls or assisting the caller. TheRoyal Service Agent will take ownership of the caller’srequest and ensure follow up according to the hotel’sstandards. To serve as a liaison for guests requiring informationrelating to...

Qualifications - External • Bachelor's Degree • 4 years relevant experience • Experience in an airline or a reputed GHA on a supervisory level. • Excellent English language communication knowledge. • Weight and Balance, Ramp handling, Dangerous Goods Regulation knowledge. • Must be able to perform duties under pressure while...

Ezdan Holding Group isseeking a Client Service Assistant to join our team in Doha, Qatar.As a Client Service Assistant, you will be responsible forproviding exceptional customer service to our clients, maintainingstrong relationships, and ensuring client satisfaction.Responsibilities: - Responding to client inquiries via phone,email, or in person in a...