Ground Services Customer Services Agent
4 weeks ago
Join us at Qatar Airways Hub Customer Services Team We are seeking talented individuals to join as Customer Services Agent to join our award winning team in Ground Services Operations. In this role you will provide 5-star engaging service to all Qatar Airways passengers in Hamad International Airport. You will have natural flair of delivering unforgettable customer service to all passengers travelling with Qatar Airways. You will ensure that the journey of each passenger is memorable throughout the different touch points in the Airport. Areas of service include lobby, check-in counters, aircraft boarding, coach releasing, transfer desks, arrivals, baggage services and transit hotel accommodation desk. You will constantly and consistently meet/surpass the needs of the passengers and maintain Qatar Airways professional image by adhering to all applicable policies and procedures. You may be assigned to any of the following areas: Customer Services You will provide face to face service to Qatar Airways passengers and deals with their different needs. You will answer questions and offer information covering a wide variety of airline and/or airport related topics such as connecting flight information and direction assistance. Check-in Counters You will provide proactive service to passengers prior to check-in such as managing queues, removing old baggage tags, handling denied boarding passenger, staff passengers, helping families, identifying those with special needs and code share passengers so that they are directed to the relevant check-in counters and are handled efficiently. You will ensure that passengers' identification are verified and checked such as passport validity and relevant visa depending on destination. Boarding Gates You will initiate boarding at the gates, following laid down boarding priorities, announcements, hand baggage removal, flight coupon reconciliation and head count confirmation in order to assist the process for a safe and on time departure of QR flights.
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Ground Services Customer Services Agent
2 weeks ago
Baladīyat al Ghuwayrīyah, Qatar QATAR Airways Full timeJoin us at Qatar Airways Hub Customer Services Team We are seeking talented individuals to join as Customer Services Agent to join our award winning team in Ground Services Operations. In this role you will provide 5-star engaging service to all Qatar Airways passengers in Hamad International Airport. You will have natural flair of delivering unforgettable...
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Cargo Customer Services Agent
4 weeks ago
al-Ghuwayriyah, Qatar QATAR Airways Full timeQatar Aviation Services – Cargo is currently recruiting for Cargo Customer Service Agent to be based in Doha, Qatar. You will be responsible to handle import and transit documentation. Notifies consignee of the arrival of freight and collects payment for handling charges. Accepts cargo based on IATA regulations. Attend on queries and email...
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Cargo Customer Services Agent
2 weeks ago
Baladīyat al Ghuwayrīyah, Qatar QATAR Airways Full timeQatar Aviation Services – Cargo is currently recruiting for Cargo Customer Service Agent to be based in Doha, Qatar. You will be responsible to handle import and transit documentation. Notifies consignee of the arrival of freight and collects payment for handling charges. Accepts cargo based on IATA regulations. Attend on queries and email correspondence...
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Guest Service Agent
2 months ago
al-Ghuwayriyah, Qatar Retaj For Advanced Systems Full timeGuest Service Agent Job Location : Qatar Job Details : • Arabic Speaker • Should have experience as Guest Service Agent • Any Nationals Guest Service Agent Job Location : Qatar Job Details : • Arabic Speaker • Should have experience as Guest Service Agent • Any Nationals
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Sales Agent Al Maha Services
4 weeks ago
al-Ghuwayriyah, Qatar QATAR Airways Full timePromote and sell Al Maha Services to walk-in customers, create bookings based on online/email requests and answer customer enquiries to achieve the assigned revenue targets within prescribed time frames. Assist the sales force in order to achieve revenue targets and deliver exceptional service to our customers inside and outside Qatar Airways along with...
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Audit Specialist Qatari National
4 weeks ago
al-Ghuwayriyah, Qatar QATAR Airways Full timeResponsibilities • Ensure continuous communication with the Manager is maintained. Provide regular updates on Ground Service-related audit progress, submit progress reports and escalate issues or challenges faced proactively. • Conduct all aspects of audits competently, including but not limited to core functions of Ground Services and the...
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Guest Service Agent
2 weeks ago
Baladīyat al Ghuwayrīyah, Qatar Retaj For Advanced Systems Full timeGuest Service Agent Job Location : Qatar Job Details : Arabic Speaker Should have experience as Guest Service Agent Any Nationals Guest Service Agent Job Location : Qatar Job Details : Arabic Speaker Should have experience as Guest Service Agent Any Nationals
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Customer Service Representative Concierge
4 weeks ago
al-Ghuwayriyah, Qatar human capital group qatar Full time• Handle inbound and outbound calls to or from customers • Greetings VIP visitors, directing them to their desired location, providing information about the properties. • The agents will be responsible for effective communication on all reservations (restaurants, hotels, private drivers and cars, any special events/exhibitions or tours) •...
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Guest Service Agent
2 weeks ago
al-Jumayliyah, Qatar power international holding Full timeJob Summary The Guest Service Agent is responsible to ensure exceptional guest experiences by providing friendly and efficient customer service throughout their stay at a hospitality establishment, such as a hotel or resort. They serve as the primary point of contact for guests, assisting with check-in and check-out procedures, handling inquiries and...
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Guest Service Agent
4 weeks ago
al-Jumayliyah, Qatar power international holding Full timeJob Summary • The Guest Service Agent is responsible to ensure exceptional guest experiences by providing friendly and efficient customer service throughout their stay at a hospitality establishment, such as a hotel or resort. They serve as the primary point of contact for guests, assisting with check-in and check-out procedures, handling inquiries and...
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Customer Service Assistant
4 weeks ago
al-Ghuwayriyah, Qatar Talent Pal Full timeCustomer Service Assistant(Job Number: CUS000013) Description • Interact directly with customers and respond to their inquiries and complaints in a timely manner, and direct unresolved issues to designated source • Maintain a customer database by collecting clients’ information and recording it in an accurate manner, and log details of...
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Customer Care Officer
2 weeks ago
al-Ghuwayriyah, Qatar QATAR Airways Full timeAbout the role We are excited to announce a new opportunity to join our Customer Care team as a Customer Care Officer (In-flight Services) As a Customer Care Officer, you will be responsible for processing feedback received through applicable sources that include electronic voyage reports, customer care reports, and advice and suggestions received through...
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Reservations Agent
4 weeks ago
al-Ghuwayriyah, Qatar Hilton Full timeA Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. What will I be doing? As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible...
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al-Ghuwayriyah, Qatar OKX Full time# What We Look For In You: 📍Bachelor degree or higher in Computer Science, Information Systems, Engineering, Business Analytics, Statistics or equivalent commercial experience in Human Computer Interaction, AI, NLP, etc. 📍Proven experience as a Product Manager or similar role, with a focus on the data applications (such as data marts and data analytic...
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Recruitment
3 months ago
al-Ghuwayriyah, Qatar QATAR Airways Full timeirside Operations • RMS Allocator IV • Ground Handling Agent II GSE • Product Delivery Specialist/Senior Product Delivery Agent Passenger Services / Handling • Customer Services Agent / Lead Customer Services Agent Engineering • GSE Technicians/Lead GSE Technicians • Body Shop Technician Qualifications How to apply- If you are...
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Customer Reception Specialist
1 month ago
al-Ghuwayriyah, Qatar ECCO Full timeJOB Duties and Responsibilities Welcome customers in a warm and friendly manner and answer any questions. Maintain reception area and all common areas in a clean and tidy manner at all times. Guiding customers for a specific service agent. Assisting the service agents for admin task. Answering calls for general branch inquiry Keep detailed and accurate...
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Guest Service Agent
2 months ago
Al-Wakrah, Qatar MINOR Hotels Full timeThe primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay. - You will handle all guest enquires, requests and...
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Guest Services Agent
4 weeks ago
al-Jumayliyah, Qatar Wyndham Dubai Full timeJob Description For Guest Services Agent(HOZ61738) in Doha,Qatar. Wyndham is now seeking a Guest Services Agent to join our team at Wyndham Doha West Bay in Doha , N/A .Job SummaryThe Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while...
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al-Jumayliyah, Qatar QATAR Airways Full timeListed below are some of the positions within our divisions that we are currently recruiting for in Doha, Qatar. • Customer Service Agent • Customer Services Supervisor • Ground Handling Agent - Baggage • Ground Support Equipment Technicians • RMS Allocators • Baggage Team Leader • Baggage Supervisor • Cargo & Baggage...
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Guest Services Agent
2 weeks ago
al-Jumayliyah, Qatar Wyndham Dubai Full timeJob Description For Guest Services Agent(HOZ61738) in Doha,Qatar. Wyndham is now seeking a Guest Services Agent to join our team at Wyndham Doha West Bay in Doha , N/A .Job SummaryThe Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while...