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Senior Cargo Sales VIP Logistics Executive

5 months ago

Dukhan, Qatar QATAR Airways Full time

About the role The air freight industry landscape is entering an accelerated phase of change and transformation. From digitalizing the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. At Qatar Airways Cargo, we recently launched our VISION 2027 Roadmap as part of The Next Generation program. The roadmap encapsulates the journey to bring about changes both internally and externally with the objective to simplify business engagements with Qatar Airways Cargo regardless whether the task on hand is complex or simple. To support our VISION 2027 roadmap, we are looking for talents – the bold, the imaginative and the change-maker. All of whom will support Qatar Airways Cargo’s position as a true leader in the air freight industry. If you want to make an impact, to grow your experience and to challenge your comfort zone, then join us at Qatar Airways Cargo and be part of The Next Generation of change-makers. Become the ambassador and the orchestrator of Qatar Airways Cargo VISION 2027. As the business expands, we are pleased to announce an incredibly exciting opportunity to join our Cargo Team in Doha as a Senior Cargo Sales and VIP Logistics Executive. Join the #MovedByPeople family and leave a mark as part of the Cargo team. In this role, will be responsible to exceed/achieve budgeted revenue for the assigned station (Doha). Protect existing business and constantly explore new opportunities. Create maximum awareness of QR’s products and services. Ensure quality customer service and smooth cargo operation of station. Managing VIP Cargo Logistics (imports and exports) As part of your role, your key responsibilities will include: · Planning, directing and controlling all selling and marketing activities in Doha and penetrating the local market to secure new sources of revenue and surpass set revenue budgets · Preparing a Business and Marketing Plan in order to optimize revenue opportunities and maximize QR’s presence in the market · Assist customers / clients with all information related to booking / forward/ delivery liaising with local Ground Handling Agents and with Head Office Cargo Department to ensure/ enhance a satisfactory service provided by QR. · Daily management of VIP requests (calls and emails) on a 24/7 basis including after hours and weekends and maintaining the highest level of customer service standards. · Managing the entire VIP movements (inbound and outbound) from quoting to delivery including contacting shipper, agent, consignee, outstation staff and others QR departments as required. · Meeting VIP clients to discuss requests, future business and address and resolve complaints. Be part of an extraordinary story Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible Qualifications About you · Bachelor’s degree preferably in Marketing and Sales, with minimum of 4 years relevant experience in airline sales and marketing · Working knowledge of QR network as well as air cargo operations, products and process · Strong organizational skills and ability to multitask while handling multiple projects for Qatar Royal Family, Ministries, High Net-Worth individuals, special events, and GCEO Office referrals. · Flexibility to work during weekends and at night · Fluency in written and spoken English, Arabic is a plus About Qatar Airways Group Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries and be part of a truly global community. How to Apply If you are interested to submit your application and feel you are a good fit for this role, please complete our application form and upload your CV for our review and consideration