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Director of Food Beverage Luxury Hotel
5 months ago
A Executive Search firm is looking to appoint a exceptional Director of Food & Beverage.This role is responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines.What will you be doing?As a Director of Food & Beverage, you are responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience; directing and organizing the activities of the Food & Beverage departments, including but not limited to the Kitchen, Banquet Operations, Restaurants, Room Service and Bars, to maintain high standards of food and beverage quality, service and marketing to maximize profits through outstanding customer service.A Director of Food & Beverage will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:Manage all Food and Beverage Outlet operationsMaintain exceptional levels of customer serviceRegularly review and evaluate the degree of customer satisfaction of the individual outlets, including banquet service, to recommend new operating and marketing policies whenever a change in demand, customer dissatisfaction, or a change in competitive environment requires such changes.Investigate and resolve food quality and service complaintsEnsure compliance of brand standardsRecruit, manage, train and develop the Food and Beverage teamManage guest queries in a timely and efficient mannerWork within budgeted guidelines in relation to Food, Liquor Costs and PayrollSet departmental targets and objectives, work schedules, budgets, and policies and proceduresDevelop menus with other members of Food and Beverage teamAccountable for monthly stock takesIncentivise team members to maximize sales and revenueCarry out annual and mid-year appraisals with Managers under your responsibilityEvaluate guest satisfaction levels with a focus on continuous improvementEnsure communication meetings are conducted and post-meeting minutes generatedBe environmentally awareAssist other departments wherever necessary and maintain good working relationshipsComply with hotel security, fire regulations and all health and safety legislationParticipate in the development of the annual budget; develop short and long term financial operating plans.A Director of Food & Beverage serving this companies brand is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:Food and Beverage Management experienceAble to meet financial targetsAbility to comply with all Food and Beverage brand standardsAbility to work under pressureExcellent grooming standardsWillingness to develop team members and selfFlexibility to respond to a range of different work situationsAbility to work on your own or in teamsDemonstrate positive leadership characteristics which inspire Team Members to meet and exceed standardsIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions:Degree in relevant areaPassion for delivering exceptional levels of guest serviceWhat will it be like to work for this brand?The future of hospitality is bright: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. This chain is proud to have an award-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces.If this sounds attractive and you are looking to move to the wonderful and exiting routes of Qatar, please apply below using the link with your cove letter and CV.#OTHER#OTHER
