Front Office AgentReceptionist
4 weeks ago
Located in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Ned’s Club, a private members’ club that gives access to spaces including a rooftop terrace, a health club with spa, gym and 30m outdoor pool.Located in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Ned’s Club, a private members’ club that gives access to spaces including a rooftop terrace, a health club with spa, gym and 30m outdoor pool.What we offer you as a Front Office Agent/Receptionist:One of the most competitive salaries in the countryComplimentary meals on dutyAmazing learning and development programsDiscounted rates at The Ned Doha Fantastic career growth opportunitiesA Front Office Agent/Receptionist working with us entails the following:To process all guests check-ins by confirming reservations in Opera verifying guest identity, requesting form of payment, assigning room, and issuing room key in accordance with property policies and proceduresTo secure valid form of payment (e.g. credit card, cash) prior to issuing room keyTo set up accurate accounts for each guest upon check in according to their requirementsTo activate room keys using electronic key machine (Salto) and reissue new room keys to guest as necessary (e.g. lost key) by verifying guest identity and using electronic key machineTo assign room according to guest request and preferences whenever possibleTo verify and adjust billing for guestsTo process all check-outs including express check-outs, resolving any late and disputed charges, settling account, retrieving room keys, and requesting comments on guest’s stayTo advise guest of any messages (erg voicemail, mail faxes) received for them, and send to room if requiredTo accommodate requests for room changes when possibleTo assist with Stay Over reservationsTo file guest paperwork or documentation respecting GDPR guidelinesTo sell a room/accommodation to guests without reservations based on availabilityTo communicate and prioritise rooms on ‘Q’ and keep track of changes in room statusTo co-ordinate with Housekeeping to track readiness of rooms for check-in and to report guest concernsTo confirm reservations and cancellationsTo instruct guests on how to access the internet and hotel facilities (spa, restaurants)To run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracyTo complete designated cashier and closing reports in Opera and to prepare the adjustment forms needed for financeTo run credit card authorization report and check for discrepanciesTo charge late charges on guests bills (Minibar, Laundry, Cowshed products)To update guests details in the system according to the information provided on the Registration CardQualifications:Previous experience in the same role in a luxury hotelGreat interpersonal and communication skillsExcellent problem-solving skillsExceptional people skillsPassionate for helping peopleFriendliness, efficiency and a ‘can-do' attitude are what people have come to expect when they visit us and our success will depend on your willingness to go that extra mile. We have built a great team and everyone has the opportunity to learn and grow their skills.Apply today and join us as a Front Office Agent#YESYESYES #MakeitHAPPEN #ShowyouCARE #LovewhatYOUDO
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Front Office AgentReceptionist
2 weeks ago
al-Jumayliyah, Qatar the ned doha Full timeLocated in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Ned's Club, a private members' club that gives access to spaces including a rooftop terrace, a health club with spa, gym and 30m outdoor pool.Located in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90...
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Front Office Supervisor
2 months ago
al-Jumayliyah, Qatar Hilton Full timeA Front Office Supervisor assists in daily Front Office operations and works with customers and Guests to serve their needs and provide an excellent customer service experience. What will I be doing? As Front Office Supervisor, you will assist in daily Front Office operations and work with customers and Guests to serve their needs and provide an excellent...
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Front Office Manager
2 months ago
al-Jumayliyah, Qatar Hilton Full timeAs Front Office Manager, you will oversee the Front Office Team which is the main connection between the Guest, the hotel, and the various hotel departments. A Front Office Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: • Oversee the entire Front Office...
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Front Office Manager
4 weeks ago
al-Jumayliyah, Qatar Hilton Full timeAs Front Office Manager, you will oversee the Front Office Team which is the main connection between the Guest, the hotel, and the various hotel departments. A Front Office Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: • Oversee the entire Front Office...
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Front Office Supervisor
1 month ago
al-Jumayliyah, Qatar Hilton Full timeA Front Office Supervisor assists in daily Front Office operations and works with customers and Guests to serve their needs and provide an excellent customer service experience. What will I be doing? As Front Office Supervisor, you will assist in daily Front Office operations and work with customers and Guests to serve their needs and provide an excellent...
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Front Office Manager
2 weeks ago
al-Jumayliyah, Qatar Hilton Full timeAs Front Office Manager, you will oversee the Front Office Team which is the main connection between the Guest, the hotel, and the various hotel departments.A Front Office Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Oversee the entire Front Office...
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Front Office Supervisor
3 weeks ago
al-Jumayliyah, Qatar Accor Hq Full timeScope and Objectives The Front Office Supervisor assists Director of Front Office in the management of the Front Office team. The Front Office Supervisor is required to demonstrate humility in leadership of the team, be technically sound on Front Office software, has a guest centric approach in service delivery, be a confident communicator, embody a spirit...
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Front Office Supervisor
2 weeks ago
al-Jumayliyah, Qatar Hilton Full timeA Front Office Supervisor assists in daily Front Office operations and works with customers and Guests to serve their needs and provide an excellent customer service experience. What will I be doing? As Front Office Supervisor, you will assist in daily Front Office operations and work with customers and Guests to serve their needs and provide an excellent...
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Front Office Supervisor
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al-Jumayliyah, Qatar Accor Full timeFront Office Supervisor - Fairmont Job DescriptionScope and Objectives The Front Office Supervisor assists Director of Front Office in the management of the Front Office team. The Front Office Supervisor is required to demonstrate humility in leadership of the team, be technically sound on Front Office software, has a guest centric approach in service...
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Front Office Supervisor
2 weeks ago
al-Jumayliyah, Qatar Accor Hq Full timeScope and Objectives The Front Office Supervisor assists Director of Front Office in the management of the Front Office team. The Front Office Supervisor is required to demonstrate humility in leadership of the team, be technically sound on Front Office software, has a guest centric approach in service delivery, be a confident communicator, embody a spirit...
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Front Office Manager
2 months ago
al-Jumayliyah, Qatar ANdAZ Full timeFront Office Manager role Support the Director of Operations in the smooth running of the department Coaching, training, and developing the team with a focus on providing exceptional guest experiences and high levels of engagement across the team Collaborate with other departments, including housekeeping and engineering, to ensure seamless guest experiences...
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Front Office Manager
2 weeks ago
al-Jumayliyah, Qatar ANdAZ Full timeFront Office Manager role Support the Director of Operations in the smooth running of the department Coaching, training, and developing the team with a focus on providing exceptional guest experiences and high levels of engagement across the team Collaborate with other departments, including housekeeping and engineering, to ensure seamless guest experiences...
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Front Office Manager
4 weeks ago
al-Jumayliyah, Qatar ANdAZ Full timeFront Office Manager role Support the Director of Operations in the smooth running of the department Coaching, training, and developing the team with a focus on providing exceptional guest experiences and high levels of engagement across the team Collaborate with other departments, including housekeeping and engineering, to ensure seamless guest experiences...
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Front Office Manager
2 weeks ago
Al-Jumayliyah, Qatar ANdAZ Full timeFront Office Manager role Support theDirector of Operations in the smooth running of the departmentCoaching, training, and developing the team with a focus onproviding exceptional guest experiences and high levels ofengagement across the team Collaborate with other departments,including housekeeping and engineering, to ensure seamless guestexperiences...
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Front Office Vacancies
2 months ago
al-Jumayliyah, Qatar Recruit for Africa Full time**Front Office Vacancies | Qatar | 5 STAR Hotel**: We have **FRONT OFFICE VACANCIES** available with immediate start at a 5 Star Luxury Hotel brand in Doha, Qatar. • *Positions available**: - Guest Relations Agent - QAR 3000 - Front Desk Agents - QAR 1800 - 2300 • *Experience and skills**: - Experience from luxury hotels or upmarket restaurants -...
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Front Office Vacancies
4 weeks ago
al-Jumayliyah, Qatar Recruit for Africa Full time**Front Office Vacancies | Qatar | 5 STAR Hotel**: We have **FRONT OFFICE VACANCIES** available with immediate start at a 5 Star Luxury Hotel brand in Doha, Qatar. • *Positions available**: - Guest Relations Agent - QAR 3000 - Front Desk Agents - QAR 1800 - 2300 • *Experience and skills**: - Experience from luxury hotels or upmarket restaurants -...
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Front Office Supervisor
2 weeks ago
Al-Jumayliyah, Qatar Accor Full timeFront Office Supervisor -Fairmont JobDescriptionScopeand Objectives The FrontOffice Supervisor assists Director of Front Office in themanagement of the Front Office team. The Front Office Supervisor isrequired to demonstrate humility in leadership of the team, betechnically sound on Front Office software, has a guest centricapproach in service delivery, be a...
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Front Office Supervisor
2 weeks ago
Al-Jumayliyah, Qatar Hilton Full timeA Front Office Supervisor assists in dailyFront Office operations and works with customers and Guests toserve their needs and provide an excellent customer serviceexperience. What will I be doing? As Front Office Supervisor, youwill assist in daily Front Office operations and work withcustomers and Guests to serve their needs and provide an excellentcustomer...
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Front Office Agent
1 month ago
al-Jumayliyah, Qatar Accor Full timeFront Office AgentJob DescriptionFirst impressions are everything! As a Front Office Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.Reporting To The Director Of Front Office And Assistant Front Office Manager(s), Responsibilities And Essential Job Functions...
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Front Office Agent
4 weeks ago
al-Jumayliyah, Qatar Accor Full timeFront Office AgentJob DescriptionFirst impressions are everything! As a Front Office Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.Reporting To The Director Of Front Office And Assistant Front Office Manager(s), Responsibilities And Essential Job Functions...
