Fine Dining Restaurant Manager

5 months ago

Doha, Qatar Noir KSA Full time

**About Us**:We are an award-winning luxury cafe renowned for our exquisite coffee and sweets, elegant ambiance, and impeccable service. Our restaurant prides itself on delivering an unforgettable dining experience to our esteemed guests, showcasing exceptional attention to detail and a passion for culinary excellence.

**Monthly Salary**: SAR 7,500 plus FREE accommodation, transportation, and 1 duty meal **OR **SAR 10,000 Full package / All in

**Responsibilities**:

- Ensure that all service standards and protocols are consistently upheld to deliver an exceptional dining experience for guests.
- Oversee the coordination of reservations, seating arrangements, and special requests to optimize guest satisfaction.
- Address guest concerns and resolve issues promptly and courteously, maintaining a high level of professionalism at all times.
- Build and maintain strong relationships with guests, anticipating their needs and preferences to personalize their dining experience.
- Solicit feedback from guests to continuously improve service quality and address any areas for enhancement.
- Handle VIP guests and special events with the utmost attention to detail and discretion.
- Supervise, train, and motivate the front-of-house service team, including waitstaff, hosts/hostesses, and bartenders.
- Set performance expectations, provide ongoing feedback, and conduct regular performance evaluations.
- Foster a positive and collaborative work environment to promote teamwork and employee morale.
- Collaborate with the kitchen team to synchronize front-of-house and back-of-house operations, ensuring timely and accurate food delivery.
- Monitor inventory levels of dining room supplies, such as linens, tableware, and beverages, and coordinate replenishment as needed.
- Implement cost-control measures to maximize profitability without compromising quality or service standards.
- Conduct regular training sessions to educate staff on menu items, wine pairings, service techniques, and hospitality etiquette.
- Identify opportunities for skill enhancement and professional development among team members, providing guidance and support as needed.

**Qualifications**:

- Proven experience (5+ years) in a similar role within a fine dining or upscale restaurant environment.
- Strong leadership skills with the ability to inspire and motivate a diverse team.
- Excellent communication and interpersonal abilities, with a focus on providing exemplary customer service.
- In-depth knowledge of fine dining etiquette, beverage service, and culinary terminology.
- Solid understanding of restaurant operations, including reservations systems, POS systems, and inventory management.
- Ability to thrive in a fast-paced, high-pressure environment while maintaining composure and professionalism.
- Flexibility to work evenings, weekends, and holidays as required.
- Bachelor’s degree or equivalent in Hospitality Management, Business Administration, or a related field is preferred.
- Certification in Food Safety and Sanitation is advantageous.

**Job Types**: Full-time, Permanent

**Salary**: QAR7,500.00 - QAR10,000.00 per month

Application Question(s):

- In which country are you currently located?
- Have you read and confirm the job description and salary details for this role?
- Which country are you from? (Nationality)
- What is your age right now?
- What is your height in cm?
- What is your body weight in kg?
- How many years of related experience do you have for this role?
- Have you been interviewed at Rise Group Head Office (Qatar) before? Yes or No? If Yes, for which position?

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