Sales Consultant
1 day ago
Role Objective / Purpose
Consultants are product specialists responsible for sales and gross margin targets of specific sectors / group accounts. The role is primarily a single product specialist; however, he/she is expected to enhance knowledge and sell a variety of product offerings.
Key Duties & Responsibilities
- Generate leads
- Supports team in achieving individual and team sales and gross margin targets
- Visiting clients and potential clients to evaluate needs and provide consultation on products and services
- Works closely with designers and estimators in developing quotations and sales orders
- Works closely with the Design & Estimation team to ensure design and estimated values are in line with client expectations
- Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses
- Identifies leads and opportunities and arranges meetings with clients along with relevant team members
- Gathers client-specific knowledge and market requirements and recommends specific solutions of both products and services to the Country Manager / Team Leader
- Resolves customer complaints by investigating problems and making recommendations to management
- Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications and establishing personal networks
- Meets regularly with Account / Client representatives to maintain and improve relationships
- Maintains effective market intelligence specific to the Account / Client and early warning service related to market trends
- Contributes to team effort by accomplishing related results as needed
- Liaises with operations prior to quotation in order to accurately capture installation, service, and other relevant costs
- Coordinates with the Operations to ensure procurement, supply chain and installation/maintenance services are efficiently provided to the projects within the sector
- Collaborates within team members to broaden the spectrum of sales
- Ensures the confidentiality of the Company’s information and enhances the Company’s reputation
**Skills**:
Education & Experience
- Engineering Degree “Mechanical or Industrial” or technical background with experience.
- 2 to 5 years previous experience in various roles of sales activities
- Experience in “Supermarket” business or “Commercial Refrigeration” is an advantage.
Competencies
- Exceptional interpersonal, presentation and communication skills
- Proficient user of Microsoft Word, PowerPoint and Excel
- Trustworthiness and discretion when handling confidential information
- User of ERP software, preferably in Microsoft Dynamics 365
- Ensures maintenance of highest standards of professional conduct, ethics and integrity in daily operational engagement
- Knowledge of Refrigeration basics
- Communications & presentations skills
- Knowledge of using ERP systems is an advantage
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