Manager, Products

3 months ago

Doha, Qatar Mastercard, Inc. Full time

Manager, Products & Solutions - Cross-Border Remittance

**Our Purpose**

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

**Title and Summary**

Manager, Products & Solutions - Cross-Border Remittance

Who is Mastercard?

Mastercard is a global technology company in the payments sector. We power payments and provide products and services for individuals and industries all around the world. Our people, technology, data and brand provide the capabilities that drive our success. We believe in connecting people to priceless possibilities.

As a company, we know that our success is driven by the skills, experience, integrity and mindset of the talent we hire. By building an inclusive, world-class culture, our employees have once-in-a-career opportunities to be a part of teams that have a greater impact on our community and our world. We invite you to join our team to find out how you too can start something priceless.

Overview:
In the last couple of years, Mastercard has developed products in the cross-border payments space, "Mastercard Cross Border Services" products. In Qatar and Kuwait, we have established partnerships with several FI active in the cross-border payments. We are looking to scale those partnerships and to establish more.

Role:
Key areas of responsibilities include:

- Meet the volume and scale objectives for Mastercard Cross Border Services in Kuwait and Qatar cluster by shaping and aligning the product to the go-to-market strategy
- Partner with global and regional product teams to understand product capabilities, provide inputs to ensure market needs are addressed, synergize with other initiatives and ensure ongoing coordination for smooth operation of the product in market
- Lead client engagements to communicate product strategy, innovation, business building strategies and ensuring sign ups and growth in volumes
- Engage Marketing, Communications and other colleagues to support the successful launch of the service and ensure optimum visibility and utilization of budgets and investments on the product
- Coordinating (at internal and customer level) the end-to-end implementation of the service with new customers: due diligence process, contract and commercial negotiations, financial set-up, service roll-out....
- Managing complex analyses using data from multiple sources in order to build strategic intelligence for both Mastercard and customers.
- Supporting the team in initiatives across East Arabia (Kuwait, Qatar, UAE and Oman).
- Supporting and developing strong internal relationships within Mastercard to enable all team members to achieve their business goals and differentiate "Mastercard Cross Border Services" products from the competition.

All About You:
Qualifications and Experience
- At least 7 years of experience in remittances with banks or other financial institutions
- A keen understanding of bilateral agreements / correspondent banking for B2B and P2P payments is a definite plus
- Good understanding of Cross border business and operational activities
- Experience in managing large clients and complex negotiations.

Skills and Competencies
- Strong business acumen.
- Proven sales, negotiation, communication, and relationship management skills
- Team player, comfortable working in a large matrix organization, willing to lead, build consensus and determined to get things done in time
- Comfortable working in a dynamic environment where rapid or sudden changes are not unusual

**Corporate Security Responsibility**

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Job ID R-223743

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