IT Support Engineer
7 hours ago
Minimum 2 years experience Proven experience in customer service agent role Experience as an IT technician or other IT support role Good understanding of computer systems printers mobile devices and other tech products Excellent experience using most Microsoft products including word excel and PowerPoint Excellent experience in windows 10 including installation configuration and troubleshooting Ability to diagnose and resolve IT-related issues Good knowledge of ITSM processes and best practices and ticketing tool Good customer care and communication skills Excellent communication skills Available and flexible to work shifts based on business needs 8 hours 6 days a week Arabic and English both written and verbal Arabic is an asset
**Job Types**: Full-time, Permanent, Contract
Contract length: 4 months
**Salary**: From QAR5,000.00 per month
COVID-19 considerations:
**Experience**:
- IT SUPPORT ENGINEERS: 2 years (required)
**Language**:
- ENGLISH (required)
License/Certification:
- QID (required)
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