Support Engineer
19 hours ago
Hiring for a IT support Engineer.
**Job Description**:
- Installation and configuration of Windows based operating systems & Patch management, software update and monitor the system status and unwanted software.
- Configuring & troubleshooting of Desktop/Laptops for L2 level & Managing data backup and recovery.
- **Configure & Troubleshooting of TCP/IP settings & connectivity problems for client computers and add them to domain.**:
- Exposure in Active Directory user creation & deletion
- Managing windows server 2008 and 2016 Active Directory services, configuring windows servers & Installing different roles on the server.
- Installation and Managing Windows patches for client systems and servers.
- Installation, Configuration and Monitoring of virus issues through Endpoint Protection antivirus.
- Installation and configuration of physical server - RAID Servers ****:
- **Responsible for monitoring, maintenance, and support of Windows Server 2008/2016 environments & managing Physical servers.**:
- Installation and configuration of VPN clients. ****:
- **Hands-on experience on server imaging/restoring with acronis tool.**:
- Managing team of Desktop engineers and coordinating them close the Users tickets within SLA.
- Maintaining Asset Management life cycle & should be strong in Excel.
- **Resolving tickets within the SLA which is raised from End User side. Providing support through onsite support/Remote support & On call support.**:
- Experience 5 to 7 years’ experience in End-users/Server Support. ****:
- **Any Bachelor’s degree / diploma or equivalent**:
- Certification in MCSE/ CCNA /ITIL
- **Willing to support under 24/7 support**:
- Excellent interpersonal and communication skills (Verbal and Written) and result oriented
- Good verbal & written communication skills
- Valid Qatar driving license
**Job Types**: Temporary, Permanent
Application Question(s):
- Do you have experience in IT networking, trouble shooting, configuring?
**Education**:
- Bachelor's (required)
License/Certification:
- Qatar Driving License (required)
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