Senior Manager Performance Excellence

2 days ago


Doha, Qatar Qatar Airways Full time

About the role

As the Senior Manager Performance Excellence, you will be responsible to provide advice, processes, and toolsets to facilitate the delivery of Global Business Services projects required to change processes and create efficiency. Also, responsible to address priority C-suite issues with strategies to execute and deliver results with long-term value. This Job leads a team of Managers dedicated to identifying, leading, and delivering Performance Excellent programs and projects as part of the end-to-end process reviews of the company. One of the key aspects is to introduce the process improvement and Lean best practices, culture change, tools, and methodology to the initiatives and projects ensuring a standard process is applied across the portfolio.
About you

You will possess:

- Bachelor’s Degree in a related field such as Business Administration, Mathematics, Engineering or project management from an accredited college or university
- 10+ years of experience in a relevant field, preferably in the airline industry
- Change Management Professional certifications
- Lean Six Sigma Black or Master Belt holder
- Global Business Services operating model experience
- Proven previous records in consulting experience in procurement and/or finance organization performing similar duties
- Proven record in process improvements to deliver tangible changes to the business
- Proven experience in the 5 project management phases, initiation, planning, execution, monitoring and controlling, and project closing.
- Proven experience in Lean practices in an office environment with the ability to demonstrate process improvements examples
- Proven successes in developing strong relationships with internal stakeholders

Key Skills and Behaviors:

- Strong analytical and problem solving professional
- Ability to think strategically and tactically to ensure recommendations are appropriate and realistic
- Project management experience
- Proven track record of setting direction, leading large scale projects and engaging teams
- Driving Business Performance and Change
- Strong understanding of End to End business improvements
- Ability to define scope and structure work plans and deliverables that meet business objectives and which can be delivered within current team capabilities
- Ability to work in a very dynamic environment, under pressure, with multiple stakeholders
- Ability to influence, convince, and build effective business relationships across diverse groups of people.
- Service-oriented mindset, with a desire to ensure stakeholder satisfaction
- Excellent planning, management, and execution skills
- Flexible, organized, autonomous
- Fluent command of the English language.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, the impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records, and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

How to apply



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