Quality Manager/pa
7 months ago
**Job Number** 24085648
**Job Category** Procurement, Purchasing, and Quality Assurance
**Location** The Residences at The St. Regis Marsa Arabia Island The Pear, Marsa Arabia Island, Doha, Qatar, Qatar VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Management
**JOB SUMMARY**
The position is responsible for implementing quality assurance processes that meet the company’s mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. This position champions the Quality function and builds support for change.
**CANDIDATE PROFILE**
**Education and Experience**
- 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major 3 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
OR
- 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 1 year experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
**CORE WORK ACTIVITIES**
**Managing Quality Assurance Goals**
- Coaches managers on adopting the Total Quality Management leadership style.
- Conducts monthly audit to ensure compliance with company and brand standards
- Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.
- Directs property quality efforts to address critical customer requirements.
- Assists with regional and/or company-wide implementation of company best practices.
- Facilitates process improvement teams, assuring use of the systematic processes, and improvement is achievable and measurable.
**Managing Quality Tools**
- Ensures that management practices at all levels are aligned with quality tools by providing training in quality sciences.
- Uses data collection methods to compile, display, track, and analyze defect trends.
- Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.
- Analyzes issues and identifies trends.
**Managing the Guest Experience**
- Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.
- Responds to and handles guest problems and complaints.
- Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
- Models service behaviors that meet or exceed guest expectations.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
-
Legal Pa
7 months ago
Doha, Qatar CharterHouse Full time**Job description**: Charterhouse is working with an international Law Firm based in Doha, Qatar. Our client is looking to hire a Legal PA to work closely with some of the top Lawyers in the region. The firm offers a friendly, yet professional culture where a work/life balance is encouraged. **About the role** As a Legal PA, you will support a team of...
-
Butler / Pa - QAtar
6 days ago
Doha, Qatar Tiger Recruitment Full timeBUTLER/ PA- Qatar Duties and Responsibilities: - Knowledge of etiquette and protocol, always being a respectful and professional representative of the Principal - Supervising/guiding other staff at the Principal’s household - General butler duties such as setting tables, serving at the table, taking care of the humidor and cigar inventory - Waiting at...
-
Legal Pa
2 months ago
Doha, Qatar Addleshaw Goddard Full time**PURPOSE OF THE ROLE** We are seeking an ambitious, motivated and experienced individual to ensure high quality operational support is provided to the Partners and Associates across the Qatar office (including secondees or visitors from other AG offices), enabling the smooth running of the operations. This is a dual role predominately providing Legal PA and...
-
Intern Communications, Pa
1 month ago
Doha, Qatar talabat Full time**Company Description** talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part...
-
Doha, Qatar Talabat Full timeWho are we? - As part of the Delivery Hero Network, Talabat is the pioneering food and groceries platform in the Middle East. Our operations span across Kuwait, Egypt, Bahrain, Oman, Qatar, Jordan, UAE & Iraq. With more than 2,500+ employees, 4 million users, 15,000+ brands and 400,000 daily orders, we are just getting started... Role Summary - Talabat...
-
Intern - Communications, Pa & Sustainability
7 months ago
Doha, Qatar Talabat Full timeWho are we? As part of the Delivery Hero Network, Talabat is the pioneering food and groceries platform in the Middle East. Our operations span across Kuwait, Egypt, Bahrain, Oman, Qatar, Jordan, UAE & Iraq. With more than 2,500+ employees, 4 million users, 15,000+ brands and 400,000 daily orders, we are just getting started. Role Summary Talabat Qatar...
-
Travelling Pa Vacancy
7 months ago
Doha, Qatar Eden Private Staff Full time**Exciting, Travelling PA role with a VIP client, separate accommodation provided with access to a vehicle and tax-free salary!**: **Job Summary**: - The majority of the role will focus on the principal’s personal affairs however there may be some involvement within her businesses. You will liaise with House Managers who take care of property related...
-
Legal Pa
2 months ago
Doha, Qatar Talent Pal Full time**PURPOSE OF THE ROLE** We are seeking an ambitious, motivated and experienced individual to ensure high quality operational support is provided to the Partners and Associates across the Qatar office (including secondees or visitors from other AG offices), enabling the smooth running of the operations. This is a dual role predominately providing Legal PA and...
-
Private Pa/ Lady's Maid
1 hour ago
Doha, Qatar Signature Staff Full time**A returning client of Signature Staff is looking for a proactive private PA/Lady's Maid to join their household.** You will be responsible for all household admin including managing the Principle's diary and meetings, planning all elements of trips and running payroll and invoicing for internal household staff and external contractors. Ideally, you'll...
-
Planning Engineer
7 months ago
Doha, Qatar Ashghal (Public Works Authority) Full timeThe Role Planning Engineer (BIM Specialist (Infrastructure / Buildings) - Manage and overlook BIM delivery for Ashghal Project(s) within the Department - Manage key stakeholder interfaces to ensure successful delivery of various outcomes across the Project(s) and Programme. - Establish project controls and reporting and ensure timely delivery of Project(s)...
-
Quality Manager
7 months ago
Doha, Qatar ITALCONSULT Full timeThe Quality Manager will be responsible for overall planning, performance and monitoring of the Quality Management System and standards of the organization. Furthermore, he will lead the establishment of the __Management system and documentation as well as site-based audits, inspections and compliance __checks. - Shall be responsible for overseeing the...
-
Quality Manager
2 weeks ago
Doha, Qatar GULF TECHNICAL SERVICES(G.T.S) Full time1**Job Title**: Quality Manager **Job Summary**: The Quality Manager will lead quality assurance efforts to ensure products and services meet customer expectations. Responsibilities include implementing quality management systems, driving continuous improvement, and fostering a culture of excellence across the organization. **Key Responsibilities**: -...
-
Quality Manager
7 months ago
Doha, Qatar ITALCONSULT Full timeThe Quality Manager will be responsible for overall planning, performance and monitoring of the Quality Management System and standards of the organization. Furthermore, he will lead the establishment of the __Management system and documentation as well as site-based audits, inspections and compliance __checks. - Shall be responsible for overseeing the...
-
Project Quality Engineer
7 months ago
Doha, Qatar Baker Hughes Full time**Project Quality Engineer** **Do you enjoy being part of a team that provides high-quality engineering and maintenance for our customers?** **Are you excited by the idea of working multiple projects and ensuring quality standards are met in oilfield services?** **Join our global quality team** As a global team, we design and deliver subsea connection...
-
Quality Manager
2 weeks ago
Doha, Qatar ITALCONSULT Full time_Shall be responsible for overseeing the implementation and operation of the Projects' Quality Plans at all levels. _ - _Shall ensure proper coordination with all Quality Management staff to ensure consistency of Quality Management performance as per best international practices. _ - _Provide monthly updates for Quality performance & improvements for every...
-
Quality Manager
2 weeks ago
Doha, Qatar Vistas Global Full timeThe Quality Manager provides leadership and management for the quality function and sustains the quality philosophy and lean culture for the company at the group level. **Responsibilities**: - Ensure that all products produced are fit for purpose, are consistent and meets both internal and external customer requirements. - Maintain the organization's...
-
Quality Manager
6 days ago
Doha, Qatar QS Quest Pro Full timeEstablishing, monitoring, implementing and improving the company quality management system for office and sites - Draws or reviews policies and procedures, - Advises top management for best practices. - Escalating critical items immediately to Managing Directors when necessary - Leading auditors for the annual overall audits, drawing final report. -...
-
Quality Manager
2 months ago
Doha, Qatar Parsons Full time**Quality Manager** **Qatar** Parsons is looking for an amazingly talented **Quality **Manager **to join our team! In this role you will get to **develop, implement, and oversight of the company’s overall quality profiles **.** **What You'll Be Doing**: - Design, implement, and maintain an effective Quality profile that aligns with objectives and...
-
Quality Manager
7 months ago
Doha, Qatar Italconsult S.P.A Full timeThe Role The Quality Manager will be responsible for overall planning, performance and monitoring of the Quality Management System and standards of the organization. Furthermore, he will lead the establishment of the ?_Management system and documentation as well as site-based audits, inspections and compliance ?_checks. - Shall be responsible for overseeing...
-
Quality Manager
1 week ago
Doha, Qatar Marriott International, Inc Full time**Additional Information** **Job Number**24220292 **Job Category**Procurement, Purchasing, and Quality Assurance **Location**The Residences at The St. Regis Marsa Arabia Island The Pear, Marsa Arabia Island, Doha, Qatar, Qatar, 14875 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** The position is responsible for...