Shopkeeper Retail Ikea QAtar

7 months ago

Doha, Qatar IKEA Full time

**Company description** Job Requisition ID**:154895

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

**Job description**

**Overview of the role**

The job holder is responsible for optimizing sales, profitability and development of the Home Furnishing Business (HFB) to strengthen IKEA’s position as the “Top of the Mind” home furnishing store in the local market. The responsibility includes leading showroom co workers, providing support and developing them in order to create a strong and vital daily commercial drive in the showroom while ensuring the presence of the proven IKEA retail system (Tasks of the IKEA store).

**What you will do**

Operational
- Together with the Logistics department you ensure that sales forecasts of all products in your HFB are adapted to the sales pattern so that the ordering process of goods leads to a healthy stock situation
- You phase in and out range continuously during the year
- You secure that all products in your HFB are displayed according to the merchandising basics (clean, available on picking location, priced and well maintained) during all opening hours

Commercial
- Ensure that the store is in shape as new and has a strong commercial basics level in the Home furnishing business (HFB) during all opening hours
- Together with the Com & In team you secure that the IKEA store provides a commercial range presentation in the home furnishing business and that customers perceive IKEA as a competent home furnishing specialist
- To focus on Commercial awareness by using and implementing the Commercial Strategy lay out on the sales floor involving the commercial group
- Product Knowledge

Customers
- To achieve the customer satisfaction goals set by the furniture Sales Manager for your area (measured by IKEA Brand Capital and CSI)
- Ensure that Showroom area is properly staffed with trained and qualified co workers during all opening hours
- People Management and Development
- To manage the selection, training and development programs for new co-workers
- To participate in the recruitment and selection of the sales co-workers when vacancies arise
- To ensure working methods, basic action routines and range information are understood and carried out in order to achieve objectives
- Motivating the sales staff towards achievement of work objectives. Support the team to achieve their objectives by ensuring they understand the company business plan and objectives.
- Be Train the Trainer for the department and ensure all the co-workers in the department are trained in Product Knowledge, customer service training, Concept training, H&S trainings
- Act as Payroll administrator and be a super user for the Staff Management System and generate the schedules using the system. Monitor attendance of the sales co-workers and monitor sickness and other absences levels.
- Provide the Showroom Sales Manager with feedback and their recommendations during the Probationary period reviews and annually reviews for the staff in the customer service department.
- Coach, communicate and co-ordinate junior members in the team in order to ensure the best possible Customer Service to the customer.

**Required skills to be successful**
- Customer Focus
- Initiative
- Sales Driven
- Fluency in Written and spoken English

**What equips you for the role**
- 4 - 5 Years Retail Supervisory Experience
- Customer Focussed
- Individual Accountability
- Continuous Improvement
- Personal Leadership
- Teamwork

**Qualification** About Al-Futtaim Retail**

Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.

Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches

  • In-store Logistics Manager Ikea QAtar

    1 week ago

    Doha, Qatar IKEA Full time

    **Company description** Job Requisition ID**:151970 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and...

  • Shopkeeper

    7 months ago

    Doha, Qatar Al-Futtaim Full time

    Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...

  • Retail Sales Representative

    7 months ago

    Doha, Qatar Al-Futtaim Full time

    Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...

  • Retail Sales Representative

    2 weeks ago

    Doha, Qatar Al-Futtaim Full time

    Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...

  • Interior Designer

    4 days ago

    Doha, Qatar Al-Futtaim Full time

    Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...

  • Retail Sales Representative

    2 days ago

    Doha, Qatar Al-Futtaim Full time

    Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across...

  • Interior Designer

    2 days ago

    Doha, Qatar Al-Futtaim Full time

    Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...

  • Associate Service Quality Retail

    2 months ago

    Doha, Qatar Qatar National Bank Full time

    Job Purpose Summary The incumbent will assist the **Senior Manager **Service Quality Retail / Vice President Service Quality (SQ) in developing and implementing the service quality plan/ initiatives for Retail Banking in order to continuously improve the quality of service imparted to retail customers and thereby provide a competitive edge to the Group over...

  • Training Manager

    6 days ago

    Doha, Qatar Qatar Airways Full time

    **About the role** As the Training Manager - Retail, you will be responsible to manage a team to implement the Retail training and development plan whilst driving employee development, learning engagement and department performance according to agreed goals. You will manage high profile training projects in various areas, including leadership & management,...

  • Retail Manager

    7 months ago

    Doha, Qatar Qatar Airways Full time

    **About the role** The Retail Manager is responsible for the day-to-day running of QDF stores and departments in accordance with overall company policy. Responsible to spend time on the ground in our 24/7 operations, finding new ways to improve the commercial performance of QDF by increasing its turnover and maximising profitability - through people. Ensure...

  • Assistant Manager Retail Assets

    3 days ago

    Doha, Qatar Qatar National Bank Full time

    Job Purpose Summary The incumbent is responsible for assisting his line manager in developing retail products assigned to him and managing their implementation through the respective sales channels (branches, DSAs). Working to an agreed strategic agenda, the Officer Retail provides support in proposing the mix of resources and channels, and the tactical...

  • Retail Supervisor

    6 days ago

    Doha, Qatar Niche Trading Qatar Full time

    We are looking for Male Retail Supervisor suitable for the following criteria: - Have 2-3 years experience in Sales, preferably as Merchandiser or Indoor Sales Executive. - Have valid QID. - Willing to be transferred under company sponsorship. - Have Qatar Drivers License. As a Retail Supervisor he will be fulfilling the following duties: - Will be...

  • Leasing and Retail Director

    4 months ago

    Doha, Qatar SFAI Qatar Full time

    The Retail & Leasing Director is responsible for all property management activities, including lease renewals, operations, and fit-out coordination. - Develop strategies and action plans to enhance retail and commercial services for existing tenants. - Present strategic priorities, budgets, and action plans to higher management as appropriate. - Align...

  • Customer Service Assistant

    1 week ago

    Doha, Qatar Al-Futtaim Full time

    Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...

  • Customer Service Assistant

    2 weeks ago

    Doha, Qatar Al-Futtaim Full time

    Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...

  • Customer Service Assistant

    6 days ago

    Doha, Qatar Al-Futtaim Full time

    Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...

  • Senior Associate Service Quality Retail

    3 days ago

    Doha, Qatar Qatar National Bank Full time

    Job Purpose Summary The incumbent will assist the Senior Manager Service Quality Retail / Vice President Service Quality (SQ) in developing and implementing the service quality plan/ initiatives for Retail Banking in order to continuously improve the quality of service imparted to retail customers and thereby provide a competitive edge to the Group over its...

  • Luxury Retail Sales Manager

    3 weeks ago

    Doha, Qatar ASMACS QATAR Full time

    **LUXURY RETAIL SALES MANAGER** **Qualifications** - locally available in Doha with valid **QID** & **NOC**: - **7 years'** experience in **High-end Luxury Brands** in **Qatar**: - **Bachelor’s degree in Business; Retails Management, or related field. A Master’s degree is an added advantage**.** **: - **Arabic speaker** **Salary negotiable upon...

  • Associate Cards and Retail Payment Acceptance

    3 days ago

    Doha, Qatar Qatar National Bank Full time

    Job Purpose Summary The incumbent will be primarily responsible for performing daily merchant acquiring transactions with an objective to maximize profits. The incumbent will also assist Assistant Vice President Cards and Retail Payments Acceptance to develop and enhance relationships with merchants and gain loyalty. Essential Duties & Responsibilities by...

  • Retail Sales Staff for Gamerzone!

    3 weeks ago

    Doha, Qatar Gamerzone Qatar Full time

    **Hiring Now: Retail Sales Staff for GamerZone!** Are you passionate about gaming and skilled in sales? Join our team at **GamerZone**, the ultimate gaming store in the GCC! **Requirements**: - **Experience**: Minimum 1 year in retail sales. - **Language Proficiency**: Must be fluent in **Arabic** (speaking, reading, and writing). - **Customer Service**:...