Customer Service Assistant

2 weeks ago


Doha, Qatar Al-Futtaim Full time

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

**Overview of the Role**:
To ensure Customer expectation from their visit to IKEA is met or exceeded by effectively carrying out day to day jobs to meet service standards, to generate repeat visits and profit to the business***

**What you will do**:
**Operational**:

- Help and assist the Kitchen Driver Assembler load and offload the kitchen furniture to the customer’s place
- Help and assist the kitchen Driver Assembler in assembling and installing the kitchen furniture
- Assembly and installation of kitchen furniture in accordance with product assembly instruction and kitchen's design.

**Customers**:

- Collect and ensure complete inventory of tools before leaving the customer’s place
- Collect and remove all empty cartons and other waste materials from the customer’s place, placing them inside the trucks cabin
- Remove all waste materials from the truck’s cabin and throw only in the designated IKEA waste skips
- Delivering and uploading the furniture to the customer's residence in timely and efficient manner.
- Providing good customer service.

**What equips you for the role**:
**Minimum Qualifications and Knowledge**:

- High School

**Minimum Experience**:

- 3 - 4 years
- Knowledge of retail operations

**Job-Specific Skills**:

- Furniture assembly skills
- Good English communication skills
- Knowledge of Arabic an advantage
- Comfort with physical work.

**Behavioral Competencies**:

- Customer Focused
- Individual Accountability
- Continuous Improvement
- Personal Leadership
- Teamwork

**About Al-Futtaim Retail**

Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.

Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference



  • Doha, Qatar FRESH BREEZE REAL ESTATE Full time

    Customer service assistant: Pay: QAR2,500.00 - QAR3,000.00 per month


  • Doha, Qatar Fold Baked Goods Full time

    **Job Title: Administrative Assistant/Customer Service Representative (Female Arabic Speaking)** **Company**: Fold Baked Goods **Location**: Doha We are currently seeking a talented and motivated Administrative Assistant/Customer Service Representative who is fluent in Arabic to join our team. In this role, you will be responsible for providing...

  • Customer Service

    7 months ago


    Doha, Qatar Gulf Consulting Group Full time

    We are reputed Engineering Consultants based in Doha, We are looking for **Customer Service representative for our Sister company** with more than 5+ years of experience, preferably Arabic speaker. **Key Responsibilities**: - **Order Processing**: Handle customer orders, ensuring accuracy and efficiency in processing. Assist customers with order placement,...


  • Doha, Qatar BE POSITIVE GROUP Full time

    **Job Title**: HR Assistant/Customer Service Representative (Junior Level) **Job Type**: Full-time, Permanent We’re seeking a proactive HR Assistant/Customer Service Representative with 10+ years of experience, preferably male, who possesses expertise in ERP systems to enhance our HR operations. This dual role supports recruitment, onboarding, record...

  • Customer Service

    7 months ago


    Doha, Qatar CFO Consulting Full time

    Key Responsibilities: - Respond to customer inquiries and provide information about our abaya products, pricing, and availability. - Assist customers in placing orders via either the website or out instagram page, tracking shipments, and processing returns or exchanges. - Use effective communication and persuasion skills to close sales and meet sales...


  • Doha, Qatar Vistas Global Full time

    **We are looking to hire a qualified Customer Service Officer to join our dynamic team.** - Provide guests with an exceptional event/customer service experience - Be alert and ready to provide to always assist guests - Answer any event related questions for guests - Inform Guests of event programming and activities - Liaise with or escalate guest concerns to...


  • Doha, Qatar Ruby Information Technology Solutions Full time

    **Customer Service Supervisor** Job Description Template We are looking to hire an exemplary customer service supervisor to coach our service staff to deliver exceptional customer service. The customer service supervisor will build a strong team and shape staff behaviors to accomplish desired results. You will play a collaborative role in growing and...


  • Doha, Qatar Chic and Posh Beauty Lounge Full time

    **Telemarketing and Customer Service Employee** Job Title: Telemarketing and Customer Service Employee Reports to: CEO We are seeking a talented and experienced Telemarketing and Customer Service Employee **About Us**: Chic and Posh Beauty Lounge is a premier beauty salon with a commitment to exceptional customer service and empowering both our clients...


  • Doha, Qatar Place Vendome Full time

    The Customer Service Representative is responsible for providing exceptional customer service to shoppers and tenants of Place Vendôme. The role entails engaging with customers in a positive, friendly and professional manner, and resolving customer issues and complaints. Key Responsibilities: - Greet customers and tenants in a courteous, friendly and...


  • Doha, Qatar Al-Futtaim Full time

    Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...


  • Doha, Qatar That's Living Group - Qatar Full time

    Functions: Your duties will consist of but not limited to: 1. Customer Assistance. Provide personalized assistance to customers in our luxury furniture showrooms, address inquiries related to product details, availability, and pricing and assist customers in making informed purchase decisions. 2. Product Knowledge. Stay informed about the latest trends in...


  • Doha, Qatar Softje Full time

    **Job Overview**: **Responsibilities**: - Resolve customer issues and complaints efficiently. - Provide product and service information to customers. - Document customer interactions and maintain accurate records. - Assist with order processing and tracking. - Collaborate with other departments to ensure customer satisfaction. **Requirements**: - High...


  • Doha, Qatar Cummins Inc. Full time

    Our culture believes in **_POWERING YOUR POTENTIAL_**. We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems. We believe in flexibility for you to explore your passions while making an impact through meaningful work within our...


  • Doha, Qatar Al-Futtaim Full time

    Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...


  • Doha, Qatar People Dynamics Full time

    **Customer Service** Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution Communicate to the clients/customers regarding the cargo which have been shipped via...


  • Doha, Qatar CARTS Full time

    We are looking for a female Customer Service Representative to join our team for a 3-month. This position will involve assisting customers, providing service information, and ensuring a high level of customer satisfaction. **Requirements**: - Fluent in both Arabic and English (spoken and written) - Able to work under a secondment agreement without changing...


  • Doha, Qatar Al Attiya Motors & Trading Company Full time

    **Responsibilities**: Conduct warm leads calling sessions to provide product & service information to interested customers. Conduct survey calls to assist with customer satisfaction reports and record customer feedback/complaints. Present initial financing options based on customer needs. Participate in team and process development sessions - keeping...


  • Doha, Qatar People Dynamics Full time

    Assess customer needs, satisfaction and loyalty - Assist in CRM systems and in measuring customer service success - Communicate and resolve customer issues - Assist in the training and collaborating with sales and marketing teams **Job Types**: Full-time, Contract **Salary**: QAR3,500.00 - QAR4,000.00 per month Application Question(s): - Are you willing...


  • Doha, Qatar Qatar Airways Full time

    About the Role: At Hamad International Airport, we believe that success starts with exceptional people. We are on keen on finding the right personnel who will be responsible in ensuring that all the Quality Standards including the KPIs and SLAs are achieved or exceeded and also conducting regular inspections and supervisions of the Passenger flows, customer...


  • Doha, Qatar PS Tech Full time

    **30 open positions**: AgentMajor Responsibilities -The incumbent will be responsible to provide high quality customer services andensure a smooth patient flow in the health centre-Treat patients courteously and with respect; and provide patients with accurateinformation.Maintain smooth, organized, and orderly flow of patients moving in and out of...