Public Relations/stakeholder Officer
1 week ago
**Minimum Clearance Required to Start**:
Not Applicable/None
**Public Relations/Stakeholder Officer (Arabic Speaker)**
**Doha, Qatar**
**Organizations win or lose based on customers’ experiences. Join a winner**
We aim for more than customers — we want loyal advocates. Moreover, we throw ourselves into achieving that goal by giving people more than they expect to get. We’re a driven bunch, but we love doing it, and our customers can tell that we do. We want to tell you more. If you believe that you might be the customer-focused individual we’re looking for, contact us.
**Responsibilities**:
- Coordinating between internal and external stakeholders for a specific project.
- Handling correspondence from the client and site teams
- Liaising with technical staff to discuss any unclear points.
- Proofreading and editing final translated versions.
- Providing clients with a grammatical, well-expressed final version of the translated text, usually as a word-processed document.
- Demonstrated experience in Public Relations works dealing with public complaint in a construction industry would be an advantage.
- Dealing, handling and resolving conflicts, feedbacks, complaints from the public and residents pertaining to the construction projects inconvenience.
- Conduct regular visits and ad hoc visits to the affected residents affected by the works and make necessary report, feedback to the clients and the affected resident.
- Coordinate and work closely with the construction supervision team to minimize inconvenience to the public.
- Must have a good understanding of Qatari culture.
**Requirements**:
- Minimum of 4 years of demonstrable overall experience in the public relation and communication works with no less than 3 years in works focus on public customer service.
- Demonstrated proficiency in keyboard skills, as well as a working knowledge of MS Windows and related word processing, spreadsheet, and database software, is required.
- Must be fluent in **English **and **Arabic **, both written and spoken, with good capability in oral and written communication skills.
- Computer skills and the ability to utilize design software are mandatory.
- Resourceful, pleasant and approachable personality.
- Ability to work under stressful condition to handle public complaints.
- Experience working in Qatar is required.
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