Senior Sales Support Agent
3 days ago
To achieve our ambition we need you to share your skills and fresh ideas, this includes:
- Ensure all requests received are actioned within the department SLA from Tour Operator Clients.
- Administer the initial IOL(DQ Internet Booking Engine ) Account Profile Set Up and IOL Account Profile changes (on set up and contracting terms).
- Admin support in Tour Operator contracts and CMS workflow.
- Administers Client Correspondence in a timely and effective way for any FIT, Group | MICE and Sales Leads.
- Coordinates with internal stakeholders on client/sales requirement on products (Hotel accommodation; transfers and tours) /service delivery.
- Sales Campaigns / Promotions.
- Destination Events & Marketing Initiatives.
- Sales Updates.
- Provide quality service to the Trade/Corporate clients by keeping them updated on all the information about DQ.
- Investigate and report all potential concerns regarding Hotels/ Tour operators etc. for Company feedback.
- Ensure Tour Operator’s details are kept up to date and reflected in all database.
Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.
Together, everything is possible
Qualifications
- You are expected to have relevant Vocational, Tertiary or Trade qualification with minimum 3 years of experience of job related experience required (Travel and Leisure/ Airlines / Tour Operator)
- Knowledge of MS Excel and good understaing of stakeholder communication
About Qatar Airways Group
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.
So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
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