Counter Clerk

**Job Title**: Counter Clerk

**Responsible for**: Marking & Implementing tracking of customer laundry items.

**Duties and Responsibilities**:

- Ensures all items are sorted, counted and marked correctly.
- Ensures that customer requests are met on time and to the set standards.
- Receives customer laundry and dry cleaning; check the items against the list submitted by the customer.
- Sorts out, segregate and checks items prior to marking.
- Ensures items are ready for delivery at the specified times.
- Responsible for any missing items and mishandled customer articles.
- Inspects and sorts cleaned customer articles according to the bill number. Ensures they are ready for delivery after verifying they are properly cleaned and pressed.
- Keeps work area clean and in an orderly condition.
- Ensures proper operation and care of machinery in the laundry.
- Reports any loss or damage of fixtures and equipment to the Laundry Manager.
- Answers telephone, records Customer calls in the logbook and passes the details to the to customer service.
- Communicate customer feedback and complaints to customer service department for further action.
- Assists and trains other new Counter members in the process of marking.
- Report immediately any customer’s valuables/item found in the pockets of clothes sent to the laundry.
- Carries out any special work assignments.
- To be familiar with and carry out the policies and procedures set by the laundry.
- Assists in implementing emergency procedures when requested.
- Attends meetings.
- Participates in continuous training.
- Shows a positive and attentive attitude towards customers and fellow colleagues at all times.
- Maintains personal hygiene, be well groomed and clean at all times.
- Maintains a harmonious relationship with all customer and staff.
- To be fully conversant with fire and safety procedures to adhere to them.
- May be required to work different shifts and to do overtime whenever required.
- To be punctual, honest and hard working.
- To be fully conversant with the laundry & branches opening hours, facilities special requests.

Pay: QAR 1300.00 per month.

The company will provide Accomodation+Food+Transportation.

Job Location: Industrial Area

Available to join immediately.

Must have NOC

Only local hiring (Inside Qatar)

Pay: QAR2,000.00 - QAR2,500.00 per month