Reservations Agent

7 months ago


Doha, Qatar Tivoli Full time

Company Description

Founded in 1933 in Portugal, Tivoli Hotels & Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests.

**Job Description**:
As Reservations Officer you will directly support the Reservations Manager in driving the performance of the reservations team on property. You will ensure that all SOP's are being adhered to. You will further assist in maintaining and improving reservations operations to ensure a high degree of accuracy in guest reservations, maximising revenue opportunities and satisfaction of guests and team members. You will ensure monitoring of daily arrivals for all guest requests to be carried out and communicated to. You will be working on inventory management, including allotments, groups blocks and rate codes in all applicable systems. Further you will assist the Reservations Manager for driving up
- selling within the property and to ensure optimal use of all distribution channels, e.g. IBE, GDS, Tour Operators, Small Luxury Hotels, Regional and Corporate Sales Offices.

**Qualifications**:

- Familiar with the hotel operations available technology (PMS & RMS) and all distribution channels.
- Understand the dynamics of regional & local market, local competitors and events of the destination.
- ** Arabic Speakers preferred.**

Additional Information

Reporting into Reservations Manager


  • Reservations Agent

    8 months ago


    Doha, Qatar Hilton Full time

    Reservations Agent A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A...

  • Reservations Agent

    7 months ago


    Doha, Qatar Hilton Full time

    Reservations Agent A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A...

  • Reservations Agent

    3 months ago


    Doha, Qatar Hilton Full time

    Reservations Agent A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A...

  • Reservations Agent

    9 months ago


    Doha, Qatar Hilton Full time

    A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is...

  • Reservations Agent

    4 weeks ago


    Doha, Qatar Hilton Full time

    Reservations Agent A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A...

  • Reservations Agent

    6 days ago


    Doha, Qatar Hilton Full time

    A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is...

  • Reservations Agent

    6 months ago


    Doha, Qatar Hilton Full time

    A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is...

  • Reservation Agent

    2 days ago


    Doha, Qatar Target One Full time

    **Reservation Agent Responsibilities**: - Assisting and advising customers who may be choosing from a variety of travel options. - Making reservations for customers based on their various requirements and budgetary allowances. - Checking the availability of accommodation or transportation on the customers’ desired travel dates. - Helping plan travel...

  • Reservation Agent

    6 days ago


    Doha, Qatar RIXOS Full time

    **Company Description** The Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious Services and products, Rixos warm hospitality, the vibrant Entertainment programs, and the trendy and distinguished ALL INCLUSIVE Food and Beverage concepts with 378 beautifully appointed guest Rooms, dream bedding and luxurious atmosphere. Join our motivated...


  • Doha, Qatar Hilton Full time

    Cluster Reservations Agent A Cluster Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Cluster Reservation Agent, you will serve as the first line of inquiry for room reservations...

  • Reservations Agent

    4 months ago


    Doha, Qatar Millennium Hotel & Millennium Central, Doha Full time

    As a Reservations Agent, you will be the first point of contact for guests looking to make room reservations. Your role involves providing excellent customer service, assisting with booking inquiries, and ensuring accurate and efficient reservation processes. **Key Job Responsibilities**: - Provide information about room availability, rates, and hotel...

  • Reservation Agent

    3 days ago


    Doha, Qatar Accor HQ Full time

    **Reservation Agent** You are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience that comes when they arrive! **What is in it for you**: Employee benefit card offering discounted rates in Accor worldwide - Learning programs through our Academies -...

  • Reservations Agent

    7 days ago


    Doha, Qatar Accor HQ Full time

    **Reservations Agent** You are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience the come when they arrive! **What’s in it for you**: - Employee benefit card offering discounted rates in Accor worldwide - Learning programs through our Academies -...

  • Reservations Agent

    2 months ago


    Doha, Qatar Millennium Place Doha Full time

    As a Reservations Agent, you will be the first point of contact for guests looking to make room reservations. Your role involves providing excellent customer service, assisting with booking inquiries, and ensuring accurate and efficient reservation processes. **Responsibilities** - Provide information about room availability, rates, and hotel amenities. -...

  • Reservations Agent

    1 week ago


    Doha, Qatar MINOR Hotels Full time

    As Reservations Agent you will directly support the Reservations Supervisor in driving the performance of the reservations team on property. You will ensure that all SOP's are being adhered to. You will further assist in maintaining and improving reservations operations to ensure a high degree of accuracy in guest reservations, maximising revenue...


  • Doha, Qatar Hilton Full time

    Reservations Agent | Hilton Salwa A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the...


  • Doha, Qatar People Dynamics Full time

    We are hiring Senior Reservation Agents for a leading client in Qatar for 3 month contract: - You will be assisting in encoding and confirming reservations of tourism arrangements for customers travelling to Qatar (transfers, tours, tourism activities and accommodation). - Provide feedback regarding system/procedure enhancements about the reservation, B2C...

  • Reservations Agent

    6 months ago


    Doha, Qatar Hilton Full time

    A Food & Dining Reservations Agent will serve as the main contact for reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for reservations within the hotel. A Reservation Agent is...


  • Doha, Qatar HotelsCheapBooking.com Full time

    Hotel Reservation Agents, Doha **Responsibilities**: Manage online hotels reservations via company website. Assist customers or travelers who wish to make reservations with a hotel. Experience And **Requirements**: No experience is required. Prefer one year of experience and be familiar with the hotel reservation system. Proficiency in customer service...

  • Reservations Agent

    2 months ago


    Doha, Qatar La Maison Hotel Doha Full time

    **Key Job Responsibilities**: - Process bookings according to the guest’s different needs and financial budget. - Respond to inquiries and grievances from guests in a prompt, courteous manner, and ensure to report the complaint/s to the head of department of any feedback received. - Provide effective and user-friendly guest service by engaging with all...