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Attendant-door

2 months ago

Doha, Qatar Marriott International, Inc Full time

**职位编号** 23047143
**工作类别** Rooms & Guest Services Operations
**地点** The Westin Doha Hotel & Spa, Salwa Road, Doha, Qatar, Qatar 在地图中查看
**编制** Full-Time
**远程申请?** N
**重新安置？** N
**职位类型** Non-Management
**职位概述**

迎接并陪同客人前往客房。开门并协助客人/访客出入酒店。告知客人酒店的设施、服务和营业时间，以及当地景点和活动。确定并向客人解释客房设施（例如，客房钥匙的使用、迷你吧、冷饮和自动售货区、客房内保险箱、代客洗衣服务）。将客人行李运至/离客房和/或指定的行李区。协助行李存放和取回。协助客人/访客进出车辆，包括协助客人装卸行李。为客人提供路线指示。为客人/访客安排交通工具（如出租车、班车），并根据需要记录预约交通工具请求。向客人/访客传达停车程序。

遵守所有公司和安全政策及程序；报告任何维护问题、安全隐患、事故或伤害；完成安全培训和认证。确保制服和个人仪表整洁而专业。维护专有信息的机密性；保护公司资产。支持所有同事，并给予尊重和尊敬。支持团队达成共同目标。遵守质量保证预期和标准。在没有他人协助的情况下，移动、举起、携带、推动、拉动和放置重量不超过 50 磅 (22.68 kg) 的物体。协助移动、举起、携带和放置重量超过 75 磅 (34.02 kg) 的物体。在较长一段时间内或整个工作班次中保持站立、就坐或行走。以响应工作情况所需的速度行动（如跑步、步行、慢跑）。阅读和目测验证各种格式的信息（如小字说明）。双手上举过头或下伸过膝，包括屈膝、扭身、拉伸和弯腰。在倾斜、不平整或光滑的表面和台阶上活动。上下楼梯和/或服务坡道。根据公司的标准，欢迎和答谢所有客人。使用清晰、专业的语言与他人交谈，并以适当的礼仪接听电话。对酒店区域的不速之客保持警惕。履行主管要求的其他合理的工作职责。
- 万豪国际给予所有应聘者公平机会。我们始终坚持打造多元化的员工团队，秉承包容、以人为本的文化。我们绝不歧视任何受保护人群，例如残疾和退伍军人，或适用法律规定的任何其他群体。_

在威斯汀酒店，我们致力于通过提供清新的环境、周到的设施和令人振奋的节目，赋予客人幸福感，以确保他们在离店时比入住时更加精神焕发。我们认识到，旅行可能会破坏客人的幸福感；作为合作伙伴，我们有能力提供协助，帮助他们在旅途中保持活力，飞越一切。我们所做的一切都是为了帮助客人时刻保持最佳状态，而他们也赏识我们的支持态度、预期的服务，以及关于如何在入住期间为他们提供最佳协助的广泛知识。我们正在寻找热切希望加入我们团队并能在任何情况下提供援手的充满活力的人士。如果您是一个积极、适应性强，且拥有敏锐洞察力的人士，真正关注周围其他人的幸福感，我们诚邀您与威斯汀携手共谋发展。

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