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Application Support Engineer
3 weeks ago
**About Samsotech**
**At Samsotech, you can expect**:
- An environment where ideas are heard and innovation is encouraged
- Personal/professional growth and development opportunities
- Extensive benefits package with a paid holidays
- Executive level commitment to education, growth, and development
**Duties and Responsibilities**
- Identifying and resolving technical issues
- Providing technical support to clients
- Installing and conducting user training sessions on all product
- Willingness to travel across the globe including working on shift basis
- Developing reports for teams across the business
- Contact clients monthly to check system performance, product upgrades and AMC updates (if any)
**Requirements and Qualifications**
- Bachelor’s degree in Engineering or Technology / Master’s in Computer Application
- Minimum of 2 years of experience in Basic Application Support
- Good knowledge of Windows Server, SQL Server, networking and related support
- Preferably with IT-related experience in hotels and leading PMS vendor
- Critical thinking and problem-solving skills
- Strong teamwork skills and attention to detail
- Ability to perform effectively under pressure and meet predefined deadlines
- Exceptional verbal and written communication skills
- Professional Certifications in IT Support background will be an advantage
**Salary**: QAR5,000.00 - QAR6,000.00 per month
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