Product Owner Manager

3 weeks ago

Doha, Qatar Qatar Airways Full time

About the Role

The role will focus on driving digital self-servicing capabilities and automation between the time of booking and the day-of-travel & beyond. Improving service standards and customer experience by leveraging latest technologies to implement and operate products and services that re-define the traveler's digital experience while improving operational efficiency, enriching data and expanding digital into all segments of the customer journey.

Other key responsibilities include:

- Develop and maintain digital traveler service definitions, scope and end to end processes for new and existing travel services.
- Partner with cross-departmental leads along customer journey pre
- and post-flight to explore areas where technology and data could be used or connected to digital commerce to drive customer experience and operational efficiency
- Prepare business cases and impact analysis of new digital travel services such as destination information or airport navigation, considering all stakeholders and various scenarios
- Monitor services usage and performance across digital touchpoints, use data to optimize processes and maximize value by mapping digital experiences along customer journey pre
- and post-flight and developing metrics to identify quality issue and inefficiencies
- Benchmark digital services offering against key travel service competitors identify strengths, gaps and opportunities
- Understand airline reservations, operations and loyalty technology stack in order to find ways to define travel services that travelers need
- Test various implementations and flows of services such as natural language processing powered search and chatbot solutions to maximize revenue and customer value
- Analyze usage of travel services such as destination content at different steps of the customer journey to understand and improve value and benefits
- Assess services updates and feature releases to determine impact on services that are already offered to travelers, and work with product teams to implement product changes when required and enhancements where possible
- Lead the functional evaluation and negotiation with potential new vendors to help procure industry leading services that help to achieve traveler experience vision within budgeted rates
- Optimize return on investment on travel services by regularly reviewing service usage and proposing adjustments to contracted terms
- Conduct customer feedback and NPS surveys to understand customer sentiment and define future state expectations

**Be part of an extraordinary story**

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible.

**Qualifications**:
**About You**

We are looking for a passionate and experienced professional to join the Digital Commerce & Service Experiences Team
- Bachelor’s Degree is essential
- 6+ years of job-related experience
- In depth understanding of airline reservations & operations systems
- Good understanding of digital services, experience working with open APIs to build products
- Experience in working with external vendors to manage relationship and maximize contract value
- Previous experience in managing digital products or services preferably in the travel or mobility industry
- Ability to drive and motivate peers across different departments to realize digital vision

**About Qatar Airways Group**

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries and be part of a truly global community.

  • Product Owner

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Wqtah وقته Full time

    Location: Qatar (Hybrid/Remote Options Available)Job Type: Full-TimeWqtah is Qatar's leading digital marketplace for entertainment, ticketing, and local tourism. Our platform offers seamless booking solutions for stays, entertainment, sports, restaurants, and adventure experiences. Wqtah is reshaping how people experience leisure in the region.As we expand,...

  • Technical Product Owner

    5 days ago

    Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    At lxbfYeaa, we are passionate about creating innovative sport and entertainment experiences that meet the evolving needs of our customers. We are seeking a highly skilled Technical Product Owner to join our team.The Technical Product Owner will be responsible for strategic areas of focus, regularly working with a wide-range of relevant stakeholders across...

  • Product Owner Manager

    5 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

    Job Description - Product Owner Manager (217044)Job PostingJan 26, 2025, 11:01:23 PMPrimary LocationDohaUnposting DateFeb 3, 2025, 12:59:00 PMAbout the roleWe are pleased to announce an exciting opportunity to join our quickly growing Digital Commerce & Service Experiences as a Product Owner Manager.In this role, you will lead the digital product pod to...

  • Mobility Product Owner

    5 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Pass Delivery Full time

    We're seeking an experienced Mobility Product Owner to lead the development of innovative mobility solutions that drive business growth.About the Role:You'll work cross-functionally to conceptualize, launch, and grow new products. This includes developing product roadmaps, collaborating with designers and developers, and analyzing market trends.Key...

  • Digital Product Owner

    5 days ago

    Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    About the RoleThe Digital Product Owner will be responsible for leading the development of sophisticated and scalable front-end applications, driving technical excellence, and collaborating closely with cross-functional teams to deliver exceptional user experiences.This role is expected to lead a team of React and Flutter developers and ensure that...

  • Product Owner

    2 weeks ago

    Doha, Qatar MPH Global Services Full time

    Industry: Oil & Gas City/Country: Doha, Qatar Location: Doha We are looking for a **Product Owner** for one of our clients with the following details: **Mob date: 01 Feb 2025** **Demob date : 31 Dec 2025** **Location : Doha ONSHORE** **Work status : Residential, single status** Qualifications & Experience Required - Engineering Degree or Masters...

  • Product Owner Manager

    2 weeks ago

    Doha, Qatar Talent Pal Full time

    As a Product Owner Manager, you will be at the forefront of revolutionizing the digital travel experience, leading the development and enhancement of our digital products from booking platforms to ancillary products to loyalty and account management. Key Responsibilities - Lead one or more cross-functional teams comprising of engineers, designers, QA and...

  • Product Owner and Delivery Head

    5 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

    About the Role: Our Product Owner and Delivery Head will define digital product pod sprints' scope based on the backlog, digital product priorities, and pod capacity. This role requires excellent leadership skills, knowledge of Agile methodologies, and expertise in estimating work size and complexity. If you have a solid understanding of airline sales...

  • Product Owner

    2 weeks ago

    Doha, Qatar MPH Global Services Full time

    Industry: Oil & Gas City/Country: Doha, Qatar Location: Doha We are looking for **Product Owner (Safety Barrier Degradation Monitoring Tool) **for one of our clients with the following details: **Location: Doha, Qatar** **Work Status : Resident, Single** **Mob date: ASAP** **Duration: 12 months** Qualifications & Experience Required - Qualification: BSc...

  • Product Owner Manager

    3 weeks ago

    Doha, Qatar Qatar Airways Full time

    About the role We are hiring for your skills to lead the digital product pod to ensure regular release of product enhancements and fixes on schedule, in line with digital product priorities and standards. You will be responsible to ensure all pod members understand their role, contribution and that they are equipped and able to deliver Key...

  • Product Owner, Sophisticated Trading Tools

    1 week ago

    Doha, Qatar UBS Full time

    Qatar - Information Technology (IT) - Group Functions **Job Reference #** - 272132BR **City** - Doha **Job Type** - Full Time **Your role** - Do you have an entrepreneurial mindset and are you eager to understand and fulfill our clients’ needs? Do you want to play a key role in transforming our firm into an agile organization? Are you keen to establish...

  • Product Owner

    2 weeks ago

    Doha, Qatar Orion Full time

    **Job description**: Dimension Product owner will be the product lead and business representative in the agile squad consisting of approx. 6 people (all status: direct hires, contracted and external personnel such as technological partners and/or consulting firms). Responsible for the delivery of the Safety Barrier Degradation Monitoring digital solution....

  • Digital Product Owner

    1 week ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airline Full time

    The air freight industry landscape is entering an accelerated phase of change and transformation. From digitalizing the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. At Qatar Airways Cargo, we recently launched our VISION 2027 Roadmap as part of The Next Generation program....

  • Digital Product Owner

    2 weeks ago

    Doha, Qatar Qatar Airways Full time

    The air freight industry landscape is entering an accelerated phase of change and transformation. From digitalizing the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. At Qatar Airways Cargo, we recently launched our VISION 2027 Roadmap as part of The Next Generation program....

  • Product Owner and Head Mobile Banking

    1 week ago

    Doha, Qatar UBS Full time

    Qatar - Information Technology (IT) - Group Functions **Job Reference #** - 264437BR **City** - Doha **Job Type** - Full Time **Your role** - Are you a multitasker? Are you solid as a rock when you’re juggling a lot of project deliveries at the same time? Do you like people? - We're looking for someone like this to: - develop product vision, strategy,...

  • Digital Channel Owner

    3 weeks ago

    Doha, Qatar Vodafone Full time

    As a digital channel owner, you will be a part of our digital operations team managing and developing the digital channels, Website and App capabilities to deliver best experience and increase revenue. You will be required to deliver agreed capability roadmap and be single point of contact for the digital channels both for development and operations. **With...

  • Personal Assistant to The Owner

    2 weeks ago

    Doha, Qatar FAIT MAISON Full time

    **Key Responsibilities**: - Conduct daily checks on the owner’s businesses and hotels to ensure seamless operations. - Monitor and report on operational performance and highlight any issues or improvements required. - Coordinate with hotel staff and business teams to address operational needs. - Provide regular updates and detailed reports to the owner. -...

  • Production Manager

    3 days ago

    Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    Job SummaryThe Production Engineer plays a pivotal role in ensuring the smooth operation of production engineering processes and planning. This position requires a Subject Matter Expert (SME) who can provide technical problem-solving abilities to drive high-quality and auditable standards. The successful candidate will lead work teams and control production...

  • Digital Channel Owner

    4 weeks ago

    Doha, Qatar Vodafone Full time

    For us, sales are the foundation of our business and whether it’s on a global or regional scale, our sales employees thrive in a performance-based culture. Whilst they are adept at creating opportunities, they are experts when it comes to closing deals and confidentially managing complex sales processes. Exceptional work is created by an exceptional team...

  • Lead Product Manager

    3 weeks ago

    Doha, Qatar Qatar Airways Full time

    About the role As the Lead Product Manager, you will be responsible to drive the digital direct revenue growth through implementing a product roadmap and lead solution initiatives to deliver best-in-class digital commerce tools. You will also leverage data and technology to understand objectives and opportunities from stakeholders and business product...