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Barista/cashier

4 weeks ago

Doha, Qatar GRAMS Full time

Position Title : Barista

Division & Dept : Food and Beverage

Reports to : Head Barista - Assistant Manager - Restaurant Manager

**About the Role**

A barista promotes coffee consumption by educating customers by selling coffee and coffee grinding and brewing equipment, accessories, and supplies; in addition to preparing and serving a variety of exclusive beverages with the possibility of some pastries and cookies. A barista welcomes customers by determining their coffee interests and needs & makes sure all beverage recipes are produced as per agreed standard to ensure consistency & cost control. Services offered by a barista enrich the entire culinary experience and add profitably to a restaurants business module.

**Main Responsibilities**
- Punctual
- Look professional & abide by H&J grooming standards
- Maintain complete knowledge of:

- a. Menu items and brands
- b. Maintain knowledge of the characteristics & description of fresh juices, fruit cocktails, shakes, smoothies, mocktails, milkshakes, coffee etc.
- c. Designated glassware, ingredients, preparation methods and garnishes for each drink
- d. Table/seat/station numbers, seating capacity, hours of operation, menus, price range and dress code of assigned outlet
- e. Correct maintenance and use of equipment; use equipment only as intended
- Attend to opening duties according to opening checklist
- Inspect cleanliness and condition of bar, guest and service areas; rectify any deficiencies
- If necessary, greet guests and take their orders, utilizing suggestive/up selling techniques
- Ensure that all drink orders from servers are accurately punched into the POS system before serving drinks
- Prepare all drink orders for guests according to outlet recipes
- Anticipate guests' needs, respond promptly and acknowledge guests even when busy
- Maintain positive guest relations
- Monitor and maintain cleanliness, sanitation and organization of bar and bar top
- Remove soiled wares from bar top and tables to dishwashing area
- Direct and assist other team members in their job functions to ensure smooth and efficient service to guests
- Legibly document designated items on the wastage sheet
- Ensure maximum usage of all supplies to attain budgeted beverage cost and to prevent waste
- Work on closing tasks assigned by the Head Barista
- Attend briefings & general meetings with full attention & consider comments for better future performance
- Ask Head Barista for permission to leave
- Meticulous in count, documentation

**Essential Skills & Experience**
- Knows how to speak, read & write English
- Speak Arabic is a plus
- Minimum 2 years’ experience in hospitality / food and beverage industry
- Worked behind the bar in an international, healthy, Italian, French or casual diner concept or café
- POS experience (Micros, RM, Odoo )
- Has Microsoft office experience (Word, excel, outlook)
- Basic coffee knowledge is a must
- Latte art is a must
- Knowledge of health and safety standards
- Knowledge of hospitality functions
- Experience in following instructions
- Team player
- Good communication skills
- Trustworthy

**Salary**: QAR2,000.00 - QAR3,000.00 per month

Application Question(s):

- Are you currently here in Qatar?

**Experience**:

- hospitality / food and beverage industry: 2 years (required)
- Barista: 2 years (required)

**Language**:

- English (required)

License/Certification:

- QID and passport (required)