Chemical Sales

4 days ago

Doha, Qatar Dhofar Global Trading Co. WLL. Full time

As a **Sales and Service Engineer**, you will play a key role in expanding our customer base in Qatar, focusing on the sales, installation, and servicing of hygiene and cleaning chemical systems, including chemical dispensers. This role requires a combination of technical knowledge, problem-solving skills, and sales acumen. You will be responsible for providing expert advice, assembling and fitting chemical dispensers, offering on-site technical support, and ensuring customer satisfaction.

**Key Responsibilities**:

- **Sales & Business Development**:

- Identify and develop new business opportunities within the hygiene and cleaning chemical sector in Qatar.
- Build and maintain strong relationships with customers across multiple industries, including healthcare, hospitality, and food & beverage.
- Provide technical consultations to customers on the best chemical solutions for their specific needs.
- Conduct product demonstrations and presentations to potential clients to showcase the benefits of our products.
- Achieve sales targets and contribute to the growth of the company's market share in Qatar.
- **Installation & Technical Support**:

- Assemble, install, and fit chemical dispensers for clients, ensuring proper setup and functionality.
- Provide hands-on training for customers on the operation and maintenance of chemical dispensing systems.
- Offer ongoing support to clients, troubleshooting any technical issues with dispensers or cleaning products.
- **Service & After-Sales Support**:

- Provide technical support and advice on the safe and efficient use of hygiene and cleaning chemicals.
- Resolve any customer concerns related to product performance or dispenser functionality.
- Monitor customer satisfaction and ensure that service standards are consistently met.
- **Market Intelligence & Reporting**:

- Monitor trends in the hygiene and cleaning chemical market, including competitor activity and customer needs.
- Provide feedback to management on potential new products, market opportunities, and customer demands.
- Prepare sales reports, service logs, and customer feedback for management review.
- **Collaboration & Communication**:

- Work closely with the sales, marketing, and logistics teams to ensure timely product delivery and customer satisfaction.
- Maintain accurate records of all customer interactions, service activities, and installations.

**Qualifications**:

- **Education**:

- Bachelor’s degree in Chemical Engineering, Chemistry, or a related field (or equivalent experience in the cleaning chemicals industry).
- **Experience**:

- Minimum of 3 years of experience in technical sales, service engineering, or a related field, particularly in hygiene and cleaning chemicals.
- Hands-on experience in assembling, installing, and maintaining chemical dispensers or similar systems is highly preferred.
- Proven track record of sales success, preferably in the hygiene, sanitation, or industrial cleaning sectors.
- **Skills & Competencies**:

- Strong technical knowledge of hygiene and cleaning chemicals, dispensers, and related systems.
- Excellent communication, presentation, and negotiation skills.
- Customer-focused with a consultative sales approach.
- Ability to troubleshoot and resolve technical issues efficiently.
- Strong problem-solving skills and attention to detail.
- Ability to work independently and as part of a team.
- Proficiency in CRM software and Microsoft Office Suite.
- **Additional Requirements**:

- Knowledge of the Qatari market and local industry standards.
- Fluency in English; Arabic language skills are a plus.
- Valid driver’s license and willingness to travel locally for site visits and installations.

**Job Types**: Full-time, Permanent

**Experience**:

- Hygiene and cleaning chemical: 2 years (preferred)

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