Technical Support Engineer

5 months ago


Qatar Proztec Full time

Division:IT
City:Qatar
Vacancies:1- Job Function:Software
Employment Type:Full Time - Permanent
Job Description- Strong skill set for patch management and package distribution package distribution across on-premises and cloud hosted assets.
- This role will be primarily responsible for the installation, configuration, testing, technical support and process enforcement in the day-to-day operations of IT infrastructure systems with regard to patch management process.
- Strong understanding of Operating systems for workstations.
- Strong analytical and problem-solving skills.
- SCCM and IVANTI and patch
- **Responsibilities**:
- Govern the adherence to IT Security Policies regarding patch management throughout the enterprise
- Actively engages in work streams related but not limited to Infrastructure security testing, infrastructure vulnerability scanning, reviewing and prioritizing results, reporting and remediation and/or coordinating the remediation of assessment results
- Run and manage Zero day and other exploit patch management bridges with relevant teams from vendors, Info Risk and other domains and provide consolidated updates and reports to management and stakeholders
- Planning software pushes using approved enterprise patch management software
- Reporting and fix failed patches weekly/monthly. Provide status of software pushes
- Developing checklists, guides, best practices and procedures to support patch management process
- Stay informed regarding advances in patch management technologies, configuration and administration
- Own and drive the timely delivery of audit deliverables assigned


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