Customer Engineer

5 days ago


Qatar Viasat Full time

**Job Description**:

- One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.**Responsibilities**:
The Customer Engineer helps automate the administration and monitoring of a network system; conducts tests for redundancy, resilience, and failover to ensure up-time standards are met. Operates company's complex high traffic, business critical site communications and/or network-based (cloud) product systems. Responsible for system performance; supports/troubleshoots network and VSAT issues and coordinates installation of such items as routers and switches with field personnel.

Conducts tests of network redundancy, resilience, and failover of network elements to ensure up-time standards are fully achieved. May be required to provide on-call service coverage with other department employees. Manages and maintains optimum platform infrastructure performance, reliability, and security using continuous integration, continuous delivery (CI/CD) tools, processes, and designs.

Implements services to automate monitoring activities and provide critical information to facilitate response and resolution of performance issues and incidents. Deploys standardized and scalable software tools to ensure that systems operate without interruption at optimum performance. Troubleshoots and analyzes service disruptions to determine the root cause of issues and develop solutions for improved reliability.

**Experience Requirements**
- Technology experience required
- Cisco Routing and switching
- IPSec/VPN/DMVPN/GRE
- Cisco Voip/CUCM/CME
- Cisco Wireless and Wireless Lan Controller (WLC)
- Routing protocols including RIP, IGRP, EIGRP, BGP, OSPF
- SD-WAN/Riverbed
- MPLS/VRF
- Wireshark/PCAP troubleshooting tools
- Additional preferred experience
- SAT and RF technology, Idirect/SCPC/Newtec
- Cisco ASA Firewall
- CCNA/CCNP Enterprise

**Job Requirements**
- Some travel may be required at times
- Ability to contribute to a 24/7 on call rotation
- Ability to reproduce and test issues in a lab environment when possible
- Ability to work directly with customers to resolve issues
- Ability to recognize and prioritize urgent issues
- Ability to work in a global environment supporting and collaborating with team members
- Working proficiency of English
- Much have a valid work permit/ local resident of UAE, Qatar

**Additional Requirements and Information**:

- Minimum Education- Bachelors Degree or equivalent experience- Years of Experience- 4-6 years- Travel- None- Citizenship- UAE Citizenship required- Clearance- None- Worker Classification- Employee



  • Qatar Talent Pal Full time

    51,000 people. 49 countries. Over 120 office locations._ - We’re not just engineers. We’re a global team of data scientists, consultants, construction workers and innovators all working to create a better tomorrow. Every day, we help customers in energy, chemicals and resources get one step closer to solving our planet’s toughest issues. Climate...


  • Qatar McDermott Full time

    **Job Overview**: The Senior Pipeline Engineer uses best practices and knowledge of internal or external issues to improve the Pipeline discipline within McDermott. They will act as a resource for colleagues with less experience and share their conceptual and practical expertise related to the Pipeline discipline. The Senior Pipeline Engineer solves complex...


  • Qatar Talent Pal Full time

    51,000 people. 49 countries. Over 120 office locations._ - We’re not just engineers. We’re a global team of data scientists, consultants, construction workers and innovators all working to create a better tomorrow. Every day, we help customers in energy, chemicals and resources get one step closer to solving our planet’s toughest issues. Climate...


  • Qatar Orion Full time

    **Job description**: Our Client is a global leader in engineering, procurement, and construction services, and we are currently seeking a highly skilled and experienced Senior Project Engineer to join our team in Qatar on a long-term basis. This key role within the Doha office involves delivering projects across various scopes of work, including study, FEED,...


  • Qatar MAN Energy Solutions Full time

    **What you should know about us**: MAN Energy Solutions enables it customers to achieve sustainable value creation in the transition towards a carbon neutral future. Addressing tomorrow's challenges within the marine, energy and industrial sectors, we improve efficiency and performance at a systematic level. Leading the way in advanced engineering for more...

  • QA/qc Engineer

    7 days ago


    Qatar fd consult W.L.L Full time

    **Job Details**: Experience needed : 10 Years Education Level : Bachelor’s Degree Job Categories : Engineering - Civil / Architecture - The preparation of the companies QA manual control and supervision of all amendments and revisions - Control and the distribution of all the company’s quality documentation - Monitor all quality related activities on...

  • Process Engineer

    1 week ago


    Qatar Orion Full time

    **Job description**: Our Client is currently seeking talented Process Engineers to join our team in Qatar for a short-term contract of 6 months. As a key member of the Doha office, you will play a crucial role in delivering various scopes of work, including study, FEED, EPC, and PMC. **Responsibilities**: - Adhere to Health, Safety, Environmental, and...


  • Qatar NOV Inc. Full time

    **Open for Fresh graduates with a Degree in Petroleum Engineering/ Geology/ Mechanical Engineering or equivalent Oilfield major** **Job Summary** As a Diamond Associate-DSE, you will undergo a comprehensive 12-month training program that prepares individuals for the role of Drilling Solutions Engineer (DSE). The program will provide the fundamentals as...

  • Field Engineer

    7 hours ago


    Qatar Speedcast Full time

    Field Engineer Job Summary: The Field Engineering team is tasked with supporting VSAT, and peripheral communications hardware and services deployed at the customer's remote site. Our Field Engineers must be independent, and self-driven with a desire to deliver a first-rate service to our clients. The Field Engineer will travel to our customer locations to...


  • Qatar MECS Africa Full time

    Middle East, Qatar - (Market related, Negotiable) **Job Purpose** Plan, manage and lead the provision of specialist services engineering of identified and approved modification and CAPEX engineering projects for company, across all locations, from data collation, conception to project handover phase within approved project parameters while ensuring...


  • Qatar Orion Full time

    **Job description**: Our Client is currently seeking a highly skilled and motivated Offshore Structural Engineer to join their team in Qatar on a long-term basis. As a key member of the Doha office, you will be responsible for delivering projects across study, FEED, EPC, and PMC scopes of work. This is an excellent opportunity to contribute to the success of...


  • Qatar Talent Pal Full time

    **Job Overview**: **Key Tasks and Responsibilities**: - Become fully familiar with the project scope of work, specifications, schedule and all inter-discipline requirements; including identifying concerns as early as practicable and taking appropriate initiatives to address the issues. Interpret contractual requirements as they relate to engineering...


  • Qatar Logicom Group Full time

    **Job Overview** The Presales Engineer will be responsible for identifying and matching technology opportunities with the business issues and objectives of the customers, as well as channel partner training and enablement. Having wide-ranging field sales engineering experience and using professional concepts and company objectives to resolve complex issues...


  • Qatar Talent Pal Full time

    **Job Overview**: **Key Tasks and Responsibilities**: - Be fully familiar with the project scope of work, specifications, schedule and all inter-discipline requirements; including identifying concerns as early as practicable and taking appropriate initiatives to address the issues - Identify changes to scope and promptly raise change notifications,...


  • Qatar Oracle Full time

    Principal PaaS Solution Architect Engineer (Qatar)-230003I2 **Applicants are required to read, write, and speak the following languages***: English, Arabic **Preferred Qualifications** **Oracle Advanced Customer Services (ACS)** In Advanced Customer Services customer success is our North Star, when organizations choose to partner with us, we work with...

  • Mechanical Engineer

    6 days ago


    Qatar Milaha Full time

    **Description** **Responsibilities/Communication/OHSE** **Key Roles & Responsibilities** - Perform fundamental engineering analysis, such as structural, dynamics, fluid mechanics, thermodynamics, etc. - Developing new designs based on customer requirements and industry standards - Modifying existing drawings/designs - Creating bills of materials for large...

  • Systems Engineer

    1 week ago


    Qatar Jacobs Full time

    Challenging Today. Reinventing Tomorrow. - We're invested in you and your success. Everything we do is more than just a project. It's our challenge as human beings, too. That's why we bring a thoughtful and collaborative approach to every one of our partnerships._ - At Jacobs, we challenge the status quo and redefine how to solve the world's greatest...


  • Qatar McDermott Full time

    **Job Overview**: Reports to the Commissioning Manager and is responsible for the development of a number of key commissioning and start-up deliverables, participation in design workshops, input to the development of the EPC Schedule and EPC Cost Estimate on the LNG FEED Project. **Key Tasks and Responsibilities: - Work collaboratively within the Project...


  • Qatar McDermott Full time

    **Tasks and Responsibilities**: - Become fully familiar with the project scope of work, specifications, schedule and all inter-discipline requirements; including identifying concerns as early as practicable and taking appropriate initiatives to address the issues. Interpret contractual requirements as they relate to engineering execution. - Identify changes...


  • Qatar Oracle Full time

    Oracle EPM Principal Solution Engineer - Qatar-230003PV **Applicants are required to read, write, and speak the following languages***: English, Arabic **Preferred Qualifications** ** Note to Applicants** - Presales or Consulting experience is required in Financial planning and budgeting, profitablity and cost analysis. - Oracle experience is preferred...