Team Lead Riders

5 days ago


Doha, Qatar Delivery Hero Full time

About the opportunity

Interacts with riders and suppliers to solve operational issues and monitor daily operations. Creates and modifies schedules for riders as per demand. Assists rider supervisors and trainers with tracking riders' compliance and performance.

**What’s On Your Plate?**
- Align with riders to solve problems in real time & monitor them on a daily basis.
- Tracking rider performance with coordinators and taking ownership of rider performance.
- Weekly zone meeting with riders.
- Assisting dispatchers with rider issues via communication channels.
- Ensures compliance of rider equipment/branding usage.
- Directs, optimizes, and coordinates full order cycle.
- Support riders in any problem they face by providing 100% live operation support.
- Ownership of SOPs’ violation within the fleet
- Ensuring 100% fleet hygiene quality.
- Provide support to third-party logistics by ensuring “working hours” exercises are being
- completed to meet daily/weekly forecasted supply targets.

What you need to be successful

**What Did We Order?**
- Prior experience in the logistics field (1 year minimum).
- Knowledge of “last mile logistics” & “in-house operations”.
- Proficient in MS Office / Google Suite (Google Sheets, Docs, Slides, Gmail etc.)
- Preferably fluent in English & Hindi / Urdu. Arabic is a plus.
- Holder of a valid Qatari driving license (light vehicle) or willing to get one.
- Ability to work under pressure, multitask & work on rotational shifts.
- A people-person who can interact with a big team of riders.
- Possess good time management & resource planning skills.
- Ability to work under pressure, handle stress, and handle many people with different personality types, diverse levels of education, and abilities.

Who we are

As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years.
We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us to innovate, create, and bring new technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones.
We deliver across 9 countries with more than 4,500+ employees Our food delivery business works with over 27,000 brands and almost 50,000 branches.
Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Iraq, Egypt, Jordan, Kuwait, Oman, Qatar, and the UAE in 30 minutes or less

talabat is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide


  • Logistics Team Lead

    6 days ago


    Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    About UsTalabat is part of Delivery Hero's global network, operating across UAE, Bahrain, Kuwait, Egypt, KSA, Oman, Qatar, Jordan, and Iraq. Our team consists of over 1,600 employees, serving 4 million users with 400,000 daily orders.Job DescriptionWe are seeking an experienced Logistics Team Lead - Rider Support to join our team. The successful candidate...

  • Team Lead Riders

    2 days ago


    Doha, Qatar Talabat Full time

    When you think of food delivery in the MENA region, we’d be pretty surprised if talabat didn’t pop into your mind first! Since delivering our first order in Kuwait in 2004, we’ve grown quite a lot over the past 17 years. Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries...

  • Coordinator Riders

    7 days ago


    Doha, Qatar Talabat Full time

    Role Summary Managing and improving the rider performance of allocated zone/s within a city. Taking ownership of rider service levels by measuring compliance, finding performance gaps and execute a plan to fill performance related gaps What’s On Your Plate? - Monitor and improve Rider Performance and Compliance - Lead Rider Recruitment for the allocated...

  • Coordinator Riders

    5 days ago


    Doha, Qatar Talabat Full time

    When you think of food delivery in the MENA region, we’d be pretty surprised if talabat didn’t pop into your mind first! Since delivering our first order in Kuwait in 2004, we’ve grown quite a lot over the past 17 years. Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries...

  • Coordinator Riders

    2 days ago


    Doha, Qatar Talabat Full time

    When you think of food delivery in the MENA region, we’d be pretty surprised if talabat didn’t pop into your mind first! Since delivering our first order in Kuwait in 2004, we’ve grown quite a lot over the past 17 years. Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries...

  • Coordinator Riders

    5 days ago


    Doha, Qatar Delivery Hero Full time

    About the opportunity Managing and improving the rider performance of allocated zone/s within a city. Taking ownership of rider service levels by measuring compliance, finding performance gaps and executing a plan to fill performance-related gaps. **What’s On Your Plate?** - Monitor and improve Rider Performance and Compliance - Lead Rider Recruitment...


  • Doha, Qatar Delivery Hero Full time

    About the opportunity As our Associate Rider Acquisition, The role will be focused on supporting the Logistics team in the recruitment of riders locally and internationally. Handling all recruitment operations, onboarding and pre-joining formalities for the Internal fleet as per country needs while ensuring 100% legal compliance. **What’s On Your...


  • Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    Job DescriptionTalabat, a pioneer in the online food ordering industry in the Middle East, is seeking an experienced Rider Operations Manager to join our team. As part of our global network, we operate across multiple countries with over 1,600 employees, 4 million users, and 400,000 daily orders.About the RoleWe are looking for a skilled professional to...


  • Doha, Qatar Talabat Full time

    Role Summary As our Associate Rider Acquisition, The role will be focused on supporting the Logistics team in the recruitment of riders locally and internationally. Handling all recruitment operations, onboarding and pre-joining formalities for the Internal fleet as per country needs while ensuring 100% legal compliance. What’s On Your Plate? -...

  • Rider Quality Support

    3 weeks ago


    Doha, Qatar Talabat Full time

    When you think of food delivery in the MENA region, we’d be pretty surprised if talabat didn’t pop into your mind first! Since delivering our first order in Kuwait in 2004, we’ve grown quite a lot over the past 17 years. Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries...


  • Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    About the JobWe are seeking an experienced Delivery Hero Field Team Supervisor to join our team. The successful candidate will be responsible for interacting with riders and suppliers to resolve operational issues and monitor daily operations. Key responsibilities include creating and modifying schedules for riders, assisting rider supervisors and trainers...

  • Bike Rider

    2 days ago


    Doha, Qatar Gulf Overseas HR Consultancy Full time

    We are looking for a reliable and motivated bike riders to join our team! If you enjoy being on the move and have a passion for delivering excellent service, we want to hear from you. **Requirements**: - Valid driver’s license and motorcycle license - Previous experience as a bike rider or delivery person is a plus - Strong communication skills -...


  • Doha, Qatar Delivery Hero Full time

    About the opportunity As our Rider Acquisition and Partnership Manager, you will be responsible for developing and growing strategic 3pl partnerships and scaling the fleet as per country needs while ensuring 100% legal compliance. **What’s On Your Plate?** - Scale up the fleet while ensuring 100% compliance - Develop and implement best practices for...

  • Team Lead Health

    6 days ago


    Doha, Qatar Talabat Full time

    When you think of food delivery in the MENA region, we’d be pretty surprised if talabat didn’t pop into your mind first! Since delivering our first order in Kuwait in 2004, we’ve grown quite a lot over the past 17 years. Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries...


  • Doha, Qatar Brisk Full time

    Need Bike Riders for food delivery (Snoonu, Talabat, Rafeeq and Baladi) **Job Description: Food Delivery Rider** **Position Overview**: As a Food Delivery Rider, you will be responsible for delivering food orders from restaurants to customers promptly and safely. Your role is crucial in ensuring a seamless delivery experience for our customers while...


  • Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    Role SummaryWe are looking for a skilled professional to supervise riders and suppliers to resolve operational issues and monitor daily operations. The ideal candidate will have prior experience in logistics, knowledge of last-mile logistics and in-house operations, and proficiency in MS Office or Google Suite.About the CompanyTalabat is part of Delivery...

  • Snoonu Bike Riders

    2 weeks ago


    Doha, Qatar SNOONU Full time

    In Partnership with SNOONU Qatar **Location**: NAJMA, Doha, Qatar **About SNOONU**: SNOONU is Qatar's premier online food delivery service, connecting people with a diverse range of local and international cuisines. We are dedicated to bringing delicious meals to our customers' doorsteps while empowering local businesses and creating meaningful employment...


  • Doha, Qatar Delivery Hero Full time

    About the opportunity Associate People Operations will act as the HR point of contact for the entire Internal fleet, providing Human Resources support to logistics and coordinating all rider-related activities, and operations to secure efficiency and compliance with company policies. The role will be focused on supporting the People Operations team by the...

  • Manager - Supply

    7 days ago


    Doha, Qatar Deliveroo Full time

    **Manager - Supply** **Why Deliveroo?** When you first think about Deliveroo, you probably think of getting great food to your house in less than half an hour. Awesome right? But behind the scenes is the real story. This story is one of high growth, huge challenges and an enormous opportunity ahead of us. We want to be the definitive food company - the...


  • Doha, Qatar Delivery Hero Full time

    About the opportunity Managing and improving the rider performance of allocated zone/s within a city. Taking ownership of rider service levels by measuring compliance, finding performance gaps, and executing a plan to fill performance-related gaps. **What’s On Your Plate?** - Monitor & Ensure Rider Compliance (Right to work). - 3PL Management &...