Digital Business Analyst
4 weeks ago
Brunel is a global provider of flexible workforce solutions and expertise, connecting specialists with clients across the globe. We deliver innovative services like Recruitment (people, talent, and training), Logistics (global mobility and travel), Technical Services (project support and setup) and Consultancy to our clients both globally and locally;
Brunel is now present in 40+ countries with over 12,000+ specialists, 120+ offices worldwide, and close to €1 billion (Revenue 2021).
**About this role**
- Work within the Agile team, delivering Digital Products, both in terms of new Digital Use Cases and enhancements / changes to existing live Use Cases;
- Anticipate customer needs and expectations and make recommendations about products or features that the company should consider developing to enhance the positive customer experience;
- Works creatively to drive the business and IS teams towards innovative solutions to the business requirements;
- Gathers and formulates both non-IS and IS high level Digital business requirements and process improvement opportunities;
- Designs or documents processes, analyzes business requirements and defines functional specifications;
- Digital BA works together with product owners to develop Agile stories that are used to develop complete software or software features that fit the end-user requirements;
- Assist the product owner with creating and maintaining a healthy and ordered product backlog;
- Assist the Product Owner develop and document communication plan and activities. Assists the Product Owner with the execution of Stakeholder communication and management;
- Actively participates in ideation sessions for new Products or Functionalities and is responsible for documenting the identified information (data requirements vs. availability, data sources discovery, functional and non functional requirements etc.) throughout the agile development;
- Communicate with other teams and stakeholders to identify, document, monitor and resolve dependencies;
- Create and document testing scenarios, use cases and support manuals;
- Run user and regression tests to ensure high product quality;
- Coordinates User Acceptance Testing (UAT);
- Manages hand-over to IS delivery;
- Together with the Product Owner and Business SMEs, responsible for creating, documenting and updating training material ahead of go live and in conjunction with any enhancement/change carried out during the lifecycle of the Digital Products;
- Manages maintenance of process performance and developed solutions:;
- Incidents and small changes raised by users;
- Small process improvements such as reference data or authorization levels;
- Works closely with the Digital Twin IT Support team to identify root causes of repeated incidents and suggests enhancements and improvements to the live solution to resolve said root causes within a management of change process;
- Guides the Product Owners, Business SMEs and IS SMEs in performing Management of Change activities (impact assessment, risk assessment, etc) on any enhancement, change request or new feature requirements so that risks and issues are not increased nor introduced by the change being evaluated.
**What you need to bring** Core competences**
- Lean Six Sigma certification (Green Belt as minimum - Black Belt preferred) - other business process modeling and analysis methods will be considered;
- Expert in relevant business process in the O&G industry;
- Good understanding of business process management concepts and techniques and extensive knowledge of the business, data and IT domain;
- Experience with Agile methodologies and way of working;
- Ability to document Business / Digital requirements in 'unambiguous' manner;
- Technical understanding and ability to understand how IS systems and technology can help solve business problems;
- Understanding of emerging technologies like artificial intelligence, machine learning, and robotic process automation (RPA);
**Main deliverables**
- Technical or business requirement descriptions (e.g., required functionalities, layout design, required data sources);
- Requirement sizing - Splitting up larger requirements into manageable artefacts;
- Dependency map - Visualizing dependencies between business requirements.
Academic Bachelor
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