Collections Manager
3 days ago
To collect outstanding debts and liaise with Finance, Leasing and Legal departments on issue. Ensure all outstanding debts are collected in a timely manner and minimize any delinquencies.
Job Responsibilities
- Review receivable balances and prepare ageing list
- Send out copies of invoice, statement of accounts and past due notices for outstanding debts
- Contact debtors to inquire of their payment status and collect outstanding debts and follow up on commitments made.
- Investigate and resolve discrepancies or complaints in timely manner
- Where appropriate, and with approval of Management, negotiate payment plans
- Update debtor’s account database regularly
- Alert Management of debtors unwilling or unable to pay their debts
- Coordinate with Leasing department and Legal representative the initiating of legal action
- Use software to keep detailed notes regarding conversations with customers and outcomes
- Prepare reports for Management on debt, collections, bounced cheques and legal actions etc.
- Periodically forecasting expected cash collect and Monitor payments versus commitments
- Maintain follow-up activities as per collection plan
- Coordinate with Revenue and Receivable accountant to ensure collection is applied and ageing report is updated
- Follow up to ensure all outstanding transactions are cleared timely
- Identify credits, adjustments, and write-offs, prepare required documentation for approval by management
- Escalate long outstanding transactions to the Financial Controller and/or Finance Director
- Attend meetings with tenant’s when required
Application Question(s):
- Do you have SAP experience?
**Experience**:
- SAP: 2 years (required)
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