Director of SPA and Recreation

3 weeks ago

Doha, Qatar Marriott International, Inc Full time

**Additional Information**
**Job Number**24170356
**Job Category**Spa
**Location**Al Messila a Luxury Collection Resort & Spa Doha, Um Al Saneem Street, Doha, Qatar, Qatar
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Management

**JOB SUMMARY**

Responsible for managing and supervising all areas of the spa, including its programs, services, hours of operation, facilities and staff. Coordinates the delivery of spa services, including salon, skin care, fitness and wellness, massage, program coordinating, reservations, reception desk and locker room areas. As a department head, directs and works with the management team and hourly employees to successfully execute all spa operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.

**CANDIDATE PROFILE**

**Education and Experience**
- 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.

OR
- 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.

**CORE WORK ACTIVITIES**

**Managing Spa Operations and Budgets**
- Selects vendors for spa retail operations and managing contract agreements.
- Oversees retail product research, product selection and purchasing, product display.
- Manages supply inventories and purchasing control, including uniforms.
- Monitors the spa's actual and projected sales to ensure revenue goals are met or exceeded.
- Maintains cleanliness of spa and related areas and equipment.

**Managing Spa Sales and Marketing Strategy**
- Creates and coordinates special services for groups including group gifting programs, group amenities, group turndown gifts, letters and invitations, creating special spa services for specific groups and spa contract addendum negotiation.
- Develops and Manages spa promotions including gifting programs, gift with purchase, co-op marketing efforts and holiday events.
- Ensures spa services are included in all property-related marketing and advertising.
- Identifies and recommending new products and product enhancements to remain competitive in the market.

**Managing Spa Revenue Management Strategy**
- Monitors and Manages the payroll function.
- Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.
- Manages Spa controllable expenses such guest amenities, linen expense, professional salon products, plants, decorations and paper supplies to achieve or exceed budgeted goals.

**Ensuring and Delivering Exceptional Customer Service**
- Displays leadership in guest hospitality, exemplifying excellent customer service, and creating a positive atmosphere for guest relations.
- Empowers employees to provide excellent customer service.
- Strives to improve service performance.

**Conducting Human Resources Activities**
- Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
- Reviews findings with employees to develop appropriate corrective action, sharing plans with property leadership and ensuring corrective action is taken to continuously improve results.
- Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.
- Develops, implements and maintains a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.
- Administers the performance appraisal process for direct report managers.
- Develops business goals and creates appropriate development plans.
- Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.
- Solicits employee feedback, utilizes an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.
- Ensures that regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicates expectations, recognizing performance, and producing desired business results.
- Celebrates successes and publicly recognizes the contributions of team members.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1

  • Director of SPA

    4 weeks ago

    Doha, Qatar Anantara Full time

    Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Recreation & SPA Manager

    4 weeks ago

    Doha, Qatar Manhattan Group Full time

    **Spa & Recreation Manager - Luxury Five-Star Hotel, Bahrain** A distinguished luxury five-star hotel in Bahrain is currently looking for an experienced Spa & Recreation Manager to lead their extensive spa and recreation facilities. This high-end spa spans three floors and features hammams, hydrotherapy and relaxation pools, ice baths, a beauty and hair...

  • Recreation Director

    5 days ago

    Doha, Baladīyat ad Dawḩah, Qatar 1st-jobs Full time

    At 1st-jobs, we are seeking a dynamic Recreation Director to lead our luxury hotel's recreation department in Doha, Qatar.The ideal candidate will possess strong leadership skills, excel in coaching various activities, and have a good understanding of gym machines.We offer a competitive salary, additional benefits, and the opportunity to work with a...

  • Spa and Recreation Manager

    23 hours ago

    Doha, Baladīyat ad Dawḩah, Qatar Marriott International Full time

    We are seeking a highly skilled Spa Attendant to join our team at Marriott International. As a key member of our spa team, you will be responsible for delivering exceptional guest experiences and contributing to the overall success of our spa and recreation area.ResponsibilitiesWork closely with colleagues to achieve exceptional guest experiences.Implement...

  • Recreation Facility Director

    5 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Marriott International Full time

    Team Member DescriptionWe are seeking a dynamic and results-driven Recreation Facility Director to lead our recreation team and oversee the operation of our recreation facility. As a key member of our team, you will be responsible for creating engaging recreational experiences, managing budgets and resources, and ensuring a safe and enjoyable environment for...

  • Director of SPA and Recreation

    3 weeks ago

    Doha, Qatar Marriott International, Inc Full time

    **Job Number** 24182147 **Job Category** Spa **Location** W Doha, West Bay, Zone 61, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for managing and supervising all areas of the spa, including its programs, services, hours of operation, facilities and...

  • Spa Director

    4 weeks ago

    Doha, Qatar FAIRMONT Full time

    Company Description BeLimitless We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Spa Director

    4 weeks ago

    Doha, Qatar FAIRMONT FAIRMONT HOTEL & RESIDENCES DOHA Full time

    Company Description BeLimitless We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Spa Director

    4 weeks ago

    Doha, Qatar FAIRMONT Full time

    **Company Description** BeLimitless We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Spa Manager

    4 weeks ago

    Doha, Qatar Spa and massage Full time

    Spa Manager To take responsibility/ownership in providing a memorable experience for the guest and fulfil the duties as a Spa Manager and team member at the Spa. To have a clear understanding of, and work in line with all related standards, core values, visions and goals To oversee spa treatment and services operations and recommend and implement strategies...

  • Spa Receptionist

    4 weeks ago

    Doha, Qatar The Diplomatic Club Full time

    **Section**: The Diplomatic Club **Department**: Spa & Recreation **Qualification**: College Education/ Certification or Professional Diploma in Hospitality Administration or related, Hands on experience in PC/Microsoft/POS **Experience**: 1-3 Years working experience in the hospitality industry preferably as a Receptionist. **Skills**: Job Specific...

  • Assistant SPA Director

    4 weeks ago

    Doha, Qatar FAIRMONT Full time

    **Company Description** BeLimitless We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Assistant SPA

    4 weeks ago

    Doha, Qatar Marriott International, Inc Full time

    **Job Number** 22127261 **Job Category** Spa **Location** Element City Center Doha, Shamia Street, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assists with supervising and coordinating activities of employees delivering spa services, including salon, skin care,...

  • Director of Spa

    2 weeks ago

    Doha, Qatar RIXOS Full time

    **Company Description** Rixos Premium Qetaifan Island North** Rixos Premium Qetaifan Island North comprises a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort boasts panoramic views of the Arabian Gulf. Rixos plans to provide a platform for showcasing Qatar as a tourism...

  • Spa Therapists

    4 weeks ago

    Doha, Qatar Spa and massage Full time

    Spa Therapist To be able to handle massage treatments for guest. **Salary**: QAR2,500.00 - QAR4,000.00 per month **Language**: - Thai (preferred) - English (preferred)

  • Spa Therapist

    2 days ago

    Doha, Qatar Nadia Salon and Spa Full time

    Spa therapist required for a salon/spa located in Doha. **Requirements**: - Experience in manual slimming procedures - Experience in LPG/ CRYOSKIN / RF/ EMSCulpt - Experience in Facial Procedures Must be ready to start immediately Pay: QAR4,000.00 - QAR5,000.00 per month Ability to commute/relocate: - Doha: Reliably commute or willing to relocate with...

  • Spa & Recreation Attendant

    4 weeks ago

    Doha, Qatar Marriott International, Inc Full time

    **Job Number** 23044043 **Job Category** Golf, Fitness, & Entertainment **Location** Le Méridien City Center Doha, Conference Centre Street, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Encourage, recruit, register, and schedule guests to participate in...

  • Recreation Coordinator

    4 weeks ago

    Doha, Qatar Anantara Full time

    Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Assistant Recreation Manager

    4 weeks ago

    Doha, Qatar InterContinental Full time

    About Us As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer...

  • Luxury Spa Director

    2 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Rixos Hotels Full time

    We are seeking a highly skilled and experienced Spa Director to lead our luxury spa operations at Rixos Premium Qetaifan Island North. As a key member of our resort team, you will be responsible for overseeing the daily operations of the spa, ensuring an exceptional and unique guest experience that reflects the brand's commitment to...