Call Center Agent

Call Center Agent - Obtains client information by answering telephone calls; interviewing clients; verifying information. - Determines eligibility by comparing client information to requirements. - Establishes policies by entering client information; confirming pricing. - Informs clients by explaining procedures; answering questions; providing information. -...

Hiring Female Call Center Agents for Qatar University: - Must be a graduate of Qatar University - Must have Call Center experience - Must have good communication skills in both Arabic and English - Must have a valid Qatar ID - Must be available to join immediately Application Question(s): - Are you a graduate of Qatar University?

We are hiring Call Center Agents (Arab Nationals) with following requirements - Must have strong communication skills in both English and Arabic. - Must have good customer service skills. - Must have basic banking knowledge. - Age must NOT be more than 35 years. - Must have valid QID - Must be available to join immediately **Experience**: - Call Center: 1...

Job description: - Handling customer's calls, answering or addressing any concerns they have. - Handling inbound & outbound calls to and from customers, listening to customer's needs and filling inquiry form the include basic info about the property they are looking to purchase. - Distributing leads to sales agents according to area/project of focus for...

**Responsibilities** - Take customer calls and provide accurate, satisfactory answers to their queries and concerns - Identify customers’ needs, clarify information and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep records of all conversations in our call center database in a...

Hiring for call center agent Working hours 9 per day, 1 day off - friday Must speak both English & Arabic languages. Having experience in the same field min 2 years. Excellent communication skills **Job Types**: Permanent, Contract

Call Center Representative responsibilities include: - Managing large amounts of inbound and outbound calls in a timely manner - Following call center “scripts” when handling different topics - Identifying customers’ needs, clarify information, research every issue and providing solutions - Manage large amounts of inbound and outbound calls in a...

Call center Agent with Bachelors in IT/Computer, with a minimum 3 years of experience Ability to Commute: - Doha (required) Ability to Relocate: - Doha: Relocate before starting work (required)

**Supervising Call Center Operations**: Oversee the day-to-day operations of the call center, ensuring smooth functioning and adherence to protocols. - **Team Management**: Lead and motivate the call center team to achieve performance targets and provide excellent customer service. - **Training and Development**:Train new hires and provide ongoing coaching...

**PLEASE ONLY APPLY IF YOU MEET BELOW REQUIREMENTS.** A proof of previous leadership role and evidence of achievements should be provided. **Availability**: Immediate hire **Employment Type**: Full-time **About the Role**: **Key Responsibilities**: - Lead and oversee the **call center operations**, ensuring efficiency and excellence. - Manage and develop...

Job Title: Call Center Agent - Technical Support Location: Doha - Qatar **Job Type**: Full-Time **Job Description**: Key Responsibilities: - Respond to incoming calls and inquiries related to AC maintenance, electrical work, plumbing, and handyman services. - Provide accurate information and guidance to customers regarding service options, scheduling,...

**Job Overview**: **Responsibilities**: - Answer incoming calls and respond to customer inquiries promptly and professionally. - Provide information about products, services, and company policies to customers. - Assist customers with placing orders, processing payments, and resolving issues. - Follow call scripts and guidelines to ensure consistency and...

Shall act as a support for the Call Center department by ensuring swift and effective service for tenants’ maintenance related work. Route maintenance related tasks to concern maintenance supervisor. Liaisons between maintenance, tenants and Call Center department. **Call Center Agent Duties**: 1. Shall be responsible for answering the queries of the...

We are hiring Call Center Agents with following requirements: - Must be fluent in both English and Arabic - Must have valid QID - Must be available to join immediately - Must not be more than 35 years of age **Salary**: QAR1.00 per month **Language**: - Fluent English and Arabic (required)

**Responsibilities**: - Answering or making calls to customers to receive their orders, learn about and address their needs, complaints, or other issues with our products or services. - Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that customers feel supported and valued. - Engaging in active listening with...

Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell products when they arise - Build sustainable relationships and engage...

**We are looking to hire a qualified Contact Center Agent to join our dynamic team.** - Be responsible for managing all operational aspects of team members involved in the delivery of front-end or contact center customer service, including customer service agents & work schedules. - Take ownership for resolving customer inquiries and complaints promptly and...

Handling customer's calls, answering or addressing any concerns they have. - Handling inbound & outbound calls to and from customers, listening to customer's needs and filling inquiry form the include basic info about the property they are looking to purchase. - Distributing leads to sales agents according to area/project of focus for each agent. - Managing...

**Visa Requirement**: Must have a valid visa (Family/Spouse/Sponsorship) **About the Role**: **Key Responsibilities**: - Handle inbound and outbound calls efficiently while providing outstanding customer service. - Respond to customer inquiries, resolve issues, and escalate complex cases when necessary. - Maintain accurate records of interactions using the...

**Requirements**: - Minimum of 5 years' experience in Call Center Industry (with or without GCC) - Handle customer inquiries and complaints, providing information about services and resolving queries or recording relevant details - Coordinate and resolve service issues, ensuring proper tracking and closure of cases escalated to the supervisor level, in line...