Contact Center Agent

About the PositionWe are seeking a highly skilled Contact Center Supervisor to join our hravailable team. As a key member of our contact center operations, you will be responsible for overseeing the overall performance and efficiency of our call center.Key ResponsibilitiesLead and manage a team of call center representatives, providing guidance, training,...

Job OverviewThe Contact Center Optimization Lead plays a critical role in ensuring operational efficiency, quality, and continuous improvement within the contact center environment. This role involves analyzing data, identifying opportunities for optimization, implementing best practices, and driving initiatives to enhance the overall performance of the...

Job DescriptionThe Contact Center Director will lead a team of professionals in delivering world-class customer service. Key responsibilities include monitoring system performance, identifying and resolving problems, and preparing and completing action plans.

RequirementsTo be successful as a Contact Center Supervisor, you will need more than 8 years of experience in customer service, with at least 3 years at the same level. Proficient knowledge of customer service and standard office practices and procedures is also essential.

Shall be responsible for answering the queries of the customers in case of maintenance calls. - With minimum of 3 years of work experience as an Administrative Assistant and Maintenance Coordinator is an advantage. - Provide information, handle complaints, satisfy customer and maintain good image for the company. - Answer inbound calls as well as assist...

Hiring Female Call Center Agents for Qatar University: - Must be a graduate of Qatar University - Must have Call Center experience - Must have good communication skills in both Arabic and English - Must have a valid Qatar ID - Must be available to join immediately Application Question(s): - Are you a graduate of Qatar University?

We are hiring Call Center Agents (Arab Nationals) with following requirements - Must have strong communication skills in both English and Arabic. - Must have good customer service skills. - Must have basic banking knowledge. - Age must NOT be more than 35 years. - Must have valid QID - Must be available to join immediately **Experience**: - Call Center: 1...

ECCO Gulf WLL is seeking an experienced Contact Center Operations Manager to join our team in Doha, Qatar.Key ResponsibilitiesDevelop and implement strategic workforce management plans to optimize staffing and scheduling.Monitor real-time call center performance metrics and adjust resources as needed to maintain service levels.Analyze historical data to...

Job description: - Handling customer's calls, answering or addressing any concerns they have. - Handling inbound & outbound calls to and from customers, listening to customer's needs and filling inquiry form the include basic info about the property they are looking to purchase. - Distributing leads to sales agents according to area/project of focus for...

**Responsibilities** - Take customer calls and provide accurate, satisfactory answers to their queries and concerns - Identify customers’ needs, clarify information and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep records of all conversations in our call center database in a...

**Job description** **Title**: Call Center Agent **Location**: Qatar **Company**:ABH Real Estate **Company Description**:A leading Real Estate agency based in Dubai & Qatar, focused on Luxury properties, awarded best luxury Real estate brokerage for 2022 & 2023 and most lead generated winner on Property Finder for 2021. We are seeking experienced and...

**CALL CENTER AGENT** **Responsibilities**: - Conduct outbound calls to potential customers to promote our products/services and secure sales. - Meet and exceed individual and team sales targets to contribute significantly to the company's revenue growth. - Develop and maintain a strong understanding of our products/services to effectively address customer...

About UsECCO Gulf WLL is a leading provider of customer service solutions in Qatar. We are committed to delivering exceptional service to our clients and their customers.Job SummaryWe are seeking an experienced Contact Center Workforce Supervisor to join our team. The successful candidate will be responsible for overseeing the planning, management, and...

Shall act as a support for the Call Center department by ensuring swift and effective service for tenants’ maintenance related work. Route maintenance related tasks to concern maintenance supervisor. Liaisons between maintenance, tenants and Call Center department. **Call Center Agent Duties**: 1. Shall be responsible for answering the queries of the...

Call Center Representative responsibilities include: - Managing large amounts of inbound and outbound calls in a timely manner - Following call center “scripts” when handling different topics - Identifying customers’ needs, clarify information, research every issue and providing solutions - Manage large amounts of inbound and outbound calls in a...

About the role: We are currently recruiting for Senior Operations Officer - Technology for Customer Contact Centre in Doha. **Your specific responsibilities include**: - Analyze as-is processed and perform gap analysis, subsequently derive the to-be processed and prepare business requirements for features and functionalities required in the IT software for...

Job Title: Call Center Agent - Technical Support Location: Doha - Qatar **Job Type**: Full-Time **Job Description**: Key Responsibilities: - Respond to incoming calls and inquiries related to AC maintenance, electrical work, plumbing, and handyman services. - Provide accurate information and guidance to customers regarding service options, scheduling,...

About Us As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer...

About the RoleB2C Solutions WLL is looking for a highly skilled Call Center Scheduler Lead to join our team. As a key member of our workforce management team, you will be responsible for developing and managing effective schedules for call center agents.Leverage expertise in scheduling software and tools to create optimized schedules for call center agents,...

_Sales & Marketing Contact Center Officer (Arabic language is required)_ In this temporary position at **Media Work Co.** _(Master Concessionaire)_, you will be involved inquies and various functions, developing marketing strategies, implementing marketing plans, developing sales strategies, maintaining customer relations, and creating reports. To ensure...