Guest Relations Manager

6 hours ago


Doha, Qatar Minor International Full time

**Company Description**

NH Collection brand showcases captivating hotels housed in authentic and unique landmark buildings in key cities of Europe and Latin America. Always determined to go one step beyond the guests’ expectations, hotels are carefully conceived with an eclectic-elegant atmosphere for those who want to make the most of their trip.

To serve the needs of the business, our guests and team members by ensuring that all guests are enjoying a positive and memorable experience.

Guest Relations Manager is a key ambassador for the hotel, the NH Collection brand and creates one of the most powerful first impressions to our guests. The position, and it’s team necessitates being an information provider, receiver, diplomat, problem solver, salesperson, resort representative, public relations agent, coordinator of activities and accountant, all performed with the utmost politeness, efficiency and friendliness.

Next to the Front Office Manager accountable for the effortless and seamless movement of guests in and out of the hotel and providing exceptional levels of guest service through the guests’ stay. Act as Manager on Duty on occasion and respond to emergency codes.

The Guest Relations Manager will be required to conduct their duties in a courteous, safe and efficient manner, in accordance with the hotel’s policies and procedures, ensuring that a high level of service is maintained.

**Qualifications**
- A strong focus on customer service
- Prior experience in hotel front office operations is preferred
- Excellent communication skills; fluency in English is required
- Be able to work shifts, weekends and public holidays
- Computer skills in Ms Office; experience with current Property Management Systems (PMS) is preferred



  • Doha, Qatar Park Hyatt Doha Full time

    Summary As a Guest Relation Manager at Park Hyatt Doha, you will have to be committed in creating memorable opportunities for our guests and bring in new experiences. As a Guest Relations Manager, you have to be responsible and accountable to ensure the delivery of the Guest Signature and a Personal Luxury experience that awaits them. You have to be bold...


  • Doha, Qatar Anantara Full time

    Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...


  • Doha, Qatar Minor International Full time

    **Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...


  • Doha, Qatar Marriott International, Inc Full time

    **Job Number** 23192933 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Grand Doha Resort & Convention Hotel, Al Corniche Street, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and oversees all...


  • Doha, Qatar RIXOS Full time

    **Company Description** The Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious Services and products, Rixos warm hospitality, the vibrant Entertainment programs, and the trendy and distinguished ALL INCLUSIVE Food and Beverage concepts with 378 beautifully appointed guest Rooms, dream bedding and luxurious atmosphere. Join our motivated...

  • Guest Relations

    1 week ago


    Doha, Qatar Hilton Full time

    A Guest Relations Team Member engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more. **What will I be doing?** As a Guest Relations Team Member, you will serve on the Front Office...


  • Doha, Qatar Marriott International, Inc Full time

    **Job Number** 23058295 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Doha, Doha West Bay, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Loyalty Manager is responsible for recognition and engagement of our most valuable Elite...


  • Doha, Qatar The Ned London Full time

    **ASSISTANT GUEST RELATIONS MANAGER**: The Ned Doha - Doha- competitive- Full timeLocated in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Ned’s Club, a private members’ club that gives access to spaces including a rooftop terrace, a health club with spa, gym and 30m outdoor pool. **Job...


  • Doha, Qatar Marriott International, Inc Full time

    **Additional Information** **Job Number**24220185 **Job Category**Rooms & Guest Services Operations **Location**Marriott Marquis City Center Doha Hotel, Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Serves as the property Assistant Guest Relations...

  • Guest Relations

    7 months ago


    Doha, Qatar TRAGS Electrical Engineering And Air Conditioning Company WLL Full time

    o Responsible to make sure VIP guest experience is good - Know how to speak and deal with Guests - Know how to approach Guests - Memorize VIP habits and know their close contacts / protocol team - Visit VIP when required and make sure they always prefer our venue as their favorite restaurant - Full responsibility to take care of any inspection on the ground...


  • Doha, Qatar Hilton Full time

    Guest Relations Executive A Guest Relations Executive directly addresses the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience. **What will I be doing?** As Guest Relations Executive, you will directly address the needs of VIP Guests and inform other Team...


  • Doha, Qatar MINOR Hotels Full time

    As a Guest Relations Officer, you will be responsible for ensuring that all guests enjoy a positive and memorable experience. You are a key representative of our hotel and brand, and as such you will need to anticipate guest needs, and handle inquiries in a helpful and attentive manner. You will take personal responsibility for ensuring that all issues...


  • Doha, Qatar Anantara Full time

    **Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...


  • Doha, Qatar Anantara Full time

    Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...


  • Doha, Qatar Anantara Full time

    Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...


  • Doha, Qatar Minor International Full time

    **Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...


  • Doha, Qatar Vistas Global Full time

    **We are looking to hire a qualified Guest Relation Officer to join our dynamic team.** **Responsibilities**: Promotes a helpful and professional image to the guest, gives full co-operation, prioritizes and handles all patient requiring assistance with a prompt, caring and helpful attitude. - Responsible for the overall patient Experience throughout their...

  • Mgr-guest Relations

    3 months ago


    Doha, Qatar Marriott International, Inc Full time

    **Job Number** 24176958 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Doha, Doha West Bay, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Supports all property operations, ensuring that the highest levels of hospitality and service...

  • Guest Relation Officer

    7 months ago


    Doha, Qatar Vistas Global Full time

    **Job Overview**: The Guest Relations Officer, with a background in the hotel industry, plays a pivotal role in ensuring exceptional guest experiences and maintaining the reputation of the hotel. They leverage their hospitality expertise to provide personalized service, address guest concerns, and foster lasting relationships with patrons. **Key...

  • Guest Relations Agent

    9 months ago


    Doha, Qatar voco Full time

    Review arrival lists to welcome guests Attend to special guests (e.g. VIPs) and answer their inquiries Help prepare welcome folders with collateral Provide information about amenities, area and venues and promote services Anticipate guest needs and build rapport with customers Offer assistance with certain tasks (e.g. confirming travel arrangements, taking...