Service Delivery Manager

8 months ago

AlWakrah, Qatar Baker Hughes Full time

**Service Delivery Manager - Oilfield & Industrial Chemicals - North Gulf**

**Do you enjoy being part of a team that provides high-quality chemical services for our customers?**

**Are you a Service Delivery Manager that is motivated to deliver?**

**Join the Service Delivery Team**

We are a leader in Chemical Solutions for the Energy Industry. Our innovative physical and digital solutions improve efficiency, production and maximize reservoir value. The team is accountable for the Operational and Financial performance of the Oilfield & Industrial Chemicals Product Line across the North Gulf Cluster.

**Partner with the best**

As Service Delivery Manager - Oilfield & Industrial Chemicals (OIC) - North Gulf (NGF), you will have full accountability for achieving the business key performance indicators as well as managing all activities in NGF including responsibility for P&L, Account Management Teams, and all Product Line personnel in-country.

As Service Delivery Manager - OIC - NGF, you will be responsible for:

- Ensuring all activities are carried out according to our non-negotiables and our values
- Presenting projects plans, technical roadmaps, risks and recommendations to senior business leaders within technical space.
- Collaborating with sales/commercial teams as well as direct interaction with customers in the cluster to understand the activity forecast (volume and complexity)
- Handling complex medium term project processes and department has to define approaches.
- Handling important business unit clients which require complex processes requiring involvement of many stakeholders.
- Overseeing the budget and P/L for the area of responsibility
- Developing team in line with competency and training programs for their respective positions as well as future career plans

**Fuel your passion**

To be successful in this role you will:

- Havin a min of B.sc Degree in Chemistry, similar Science, Engineering or equivalent
- Have a minimum of 10 years of experience in Oilfield & Industrial Chemicals (OIC) with at least 5 years in a Business Management role in OIC
- Have sound commercial understanding of P&L, balance sheet, commercial and contractual language
- well organized with good communication, inter-personal skills as a leader, with clients and with Baker Hughes Executive Leadership
- Have the ability to collaborate across functions, Product Lines & geographies to further Baker Hughes growth
- Have a mindset of customer intimacy and continuous engagement to ensure excellence in service delivery
- Have excellent communication, negotiation, interpersonal and leadership skills.
- Be comfortable and flexible to work with several countries/time zones
- Have established project management & strategic business planning skills

**Working with us**

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

**Working for you**

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

- Contemporary work-life balance policies and wellbeing activities
- Comprehensive private medical care options
- Safety net of life insurance and disability programs
- Tailored financial programs
- Additional elected or voluntary benefits

**About Us**:
We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward - making it safer, cleaner and more efficient for people and the planet.

**Join Us**:
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you Let’s come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

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