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Collections Manager

6 months ago

Doha, Qatar Experts Collection Solutions Full time

**Hiring "Collection Manager"**

(**Arabic National**) - **With Legal background**
- Gender**:Any gender**:

- Nationality**:Arabic Nationality**

**Responsibilities**:

- Develop and implement effective collections strategies and procedures to maximize debt recovery while maintaining positive customer relationships.
- Manage a team of collections Officers, providing guidance, support, and training as needed.
- Monitor and analyze the performance of the collections team, implementing measures to improve productivity and success rates.
- Review and evaluate delinquent accounts, determining appropriate actions to be taken in accordance with company policies and legal requirements.
- Communicate with customers regarding their outstanding debts, negotiating payment plans, settlements, or other resolutions.
- Maintain accurate and up-to-date records of all collections activities, ensuring compliance with regulatory guidelines and internal policies.
- Stay current on industry trends and best practices in collections, implementing new strategies or technologies as needed to improve efficiency and results.
- Prepare regular reports on collections activities, presenting data and insights to upper management.
- Develop and maintain relationships with external collection agencies, attorneys, and other service providers as necessary.

**Required Qualifications**:

- Minimum of +5 years of experience in control and collections, preferably in a supervisory or managerial role.
- Bachelor's degree in Law or related field.
- Mandatory to have Legal background experience.
- Knowledge of legal and regulatory requirements related to collections, including fair debt collection practices.
- Proficiency in using collections software and systems.
- Proven track record of meeting or exceeding collections targets.
- Strong understanding of financial statements and credit evaluation.
- Excellent computer skills, including proficiency in Microsoft Office.

**Required Skills**:

- Strong knowledge of collections practices, laws, and regulations.
- Excellent verbal and written communication skills, with the ability to effectively negotiate and persuade customers to resolve outstanding debts.
- Proven leadership skills, with the ability to motivate and guide a team to achieve targets and deadlines.
- Exceptional organizational and time management skills, with the ability to prioritize and handle multiple tasks simultaneously.
- Analytical mindset, with the ability to analyze data, identify trends, and make data-driven decisions.
- Proficiency in using collections software and systems.
- Strong problem-solving skills, with the ability to think creatively and find innovative solutions to collections challenges.
- Excellent attention to detail, ensuring accuracy in all records and communications.
- Strong interpersonal skills, with the ability to build and maintain positive relationships with customers and colleagues.

Application Question(s):

- Do you have legal background?

**Language**:

- Arabic and English (required)