Associate Relations Supervisor

6 days ago


Doha, Qatar Rosewood Hotel Group Full time

**General Information**:

- Country/Region
- Qatar
- Province/City
- Doha
- Location
- Rosewood Doha
- Department
- Talent and Culture
- Job Type
- Full-time Permanent

**Job Summary**
- Responsible for all facilities of Associate Accommodation, ensuring that establishment is run efficiently, that standards of cleanliness and maintenance are upheld (in rooms, bathrooms, public areas), that budget is controlled. Maintains a service and management philosophy, which serves as a guide to all associates.

**Essential Duties and Responsibilities**:
Accommodation / Administration
- Maintains complete knowledge of and comply with all Rosewood policies, service procedures and standards.
- Ensure that accommodation is clean, well maintained and attractively presented.
- Ensures proper maintenance and orderliness of the Accommodation, including proper arrangement of the monthly stationary stock regularly.
- Plan the availability of accommodation for associates, based on nationality, gender, position, and arrival date and coordinate the allocation of accommodation, alongside Admin Assistant.
- Liaise with Hotel departments and external vendors to arrange laundry and linen supplies, repairs and maintenance, pest control and waste management.
- Conduct regular inspections to ensure that all aspects of the accommodation meet hygiene and health and safety regulations.
- Maintain a safe environment, keep the peace, and act on any actual or potential violations of policies or law. Provide feedback to Talent & Culture on accommodation incidents; handle disciplinary problems and counsel associates.
- Ensure apartment representative meeting is coordinated each month and meeting minutes presented to the Associate Relations Manager and Senior Talent & Culture Manager, in absence of Admin Assistant.
- Maintain the department’s filing system, ensuring annual and monthly audits take place.
- To assist in carrying out monthly, quarterly, bi-yearly, yearly inventory of operating equipment and assets.
- Carry out show rounds of the Accommodation when required.
- Participate in Career Fairs and College/University open days as requested to represent opportunities within Rosewood Doha and Rosewood Hotels.
- All other duties as required. May be involved in some practical or hands-on work, while prima**ry role is mainly supervisory.**

Employee Relations
- Greets all individuals arriving at the office and assists with their needs. Listen to associates that may need to discuss personal issues, ensure confidentiality is maintained at all times and the Senior Talent & Culture Manager and Associate Relations Manager is kept informed.
- Coordinate and support in the planning and execution of Accommodation and T&C events / projects, activities and ensuring associates welfare is maintained as required.
- Coordinates and requests meals / refreshments (BEO) for Accommodation events, activities and meetings and related T&C events, where applicable.
- Assist and prepare all new joiner & leaver inventory paperwork and ensure to complete on time.
- Make sure to have an accommodation welcome kit prepared on time.
- Encourage, motivate and support all associates with whom you work.
- Ensure confidentiality is maintained at all times in line with the Data Protection Act.
- Ensure that accommodation rules are adhered to by all associates.
- Assist in the training and development of associates as required.
- Attend all training courses as and when required.
- Manage the flexible working process ensuring associates and managers are aware of the rights and legislation.
- Provide support to the Talent & Culture Team and get familiar with all government mandatory processes.

**About Us**:

- Housed in two striking towers inspired by the coral reefs in the seas surrounding Qatar, Rosewood Doha and Rosewood Residences Doha will consist of an ultra-luxury hotel with 185 exquisite guestrooms and sumptuous suites, 173 serviced apartments for longer-term stays and 300 residences available for purchase. The hotel will be one of the city’s most dynamic culinary destinations with a collection of eight innovative outlets, including a bistro, lobby lounge, coffee shop/deli, three specialty restaurants, cigar lounge and a lifestyle entertainment lounge. Featuring a 1,500-square-meter ballroom, the property will showcase multiple private event venues, anchored around sleek interiors and state-of-the-art technology, which will transform ordinary events into the extraordinary. The hotel will also introduce Sense, A Rosewood Spa, offering total discretion and relaxation, along with a fitness center featuring state-of-the-art training equipment. Rosewood's signature Manor Club executive lounge concept will soar to new heights in Qatar and offer Club Room and Suite guests curated services with added convenience and privacy. Rosewood Residences Doha will also introduce 300 for-sale residential apartments, catering to global citizens who crave a lifestyle of authenticity fused with



  • Doha, Qatar قطر للطاقة Full time

    **Company** QatarEnergy is an integrated national oil corporation that stands at theforefront of efforts for the long term sustainable development,utilization and monetization of oil and gas resources in the State ofQatar. In its efforts to become one of the best national energycompanies in the world, QatarEnergy's activities and those of itssubsidiaries...


  • Doha, Qatar QHire Human Resources Consultancy Full time

    QHire Human Resources Consultancy is urgently hiring for a Client Relation Associate. Local Hire Only! **Responsibilities**: - Role is responsible for lead generation via process of identifying and cultivating potential customers for the profitability of the business. Leads may come from various sources or activities, for example, online enquiries, walk...


  • Doha, Qatar QH Human Resources Consultancy Full time

    QHire Human Resources Consultancy is urgently hiring for a CRA (Client Relation Associate). **Responsibilities**: - Build and maintain strong relationships with students, parents, and external partners. - Address inquiries and provide detailed information about the institution’s programs, services, and policies. - Assist prospective clients during the...


  • Doha, Qatar IAID Full time

    **Minimum of 3-4 Years Experience** **Bachelor's Degree** - IAID W.L.L., established in 2001, has grown to be the biggest Performing Arts Academy in Qatar promoting passion, pride and positivity._ - A novel and first of its kind institute in the region to offer training in the field of Performing and Visual Arts, IAID has over 1,200 students representing...


  • Doha, Qatar Anantara Full time

    Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...


  • Doha, Baladīyat ad Dawḩah, Qatar iaidonline Full time

    IAID W.L.L., established in 2001, has grown to be the biggest Performing Arts Academy in Qatar promoting passion, pride and positivity.A novel and first of its kind institute in the region to offer training in the field of Performing and Visual Arts, IAID has over 1,200 students representing 80+ nationalities. IAID also takes pride to be a pioneer in...


  • Doha, Qatar Anantara Full time

    **Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...


  • Doha, Qatar QHire Human Resources Consultancy Full time

    QHire Human Resources Consultancy is urgently hiring for Senior Client Relation Associate. Local Hire Only! **Responsibilities**: - Role is responsible for lead generation via process of identifying and cultivating potential customers for the profitability of the business. Leads may come from various sources or activities, for example, online enquiries,...


  • Doha, Qatar Premium Solutions Consultancy Full time

    We are seeking a Client Relation Associate As a counsellor, you are responsible for lead generation via process of identifying and cultivating potential customers for the profitability of the business. Leads may come from various sources or activities, for example, online enquiries, walk in, phone enquiry, referrals, mass media, out calling to name a few....

  • Wardrobe Associate

    7 days ago


    Doha, Qatar Rosewood Hotel Group Full time

    **General Information**: - Country/Region- Qatar- Province/City- Doha- Location- Rosewood Doha- Department- Rooms - Heart of House- Job Type- Full-time Permanent**Job Summary** To ensure that all handling of associate’s wardrobe items is issued and monitored to the standards set by the Laundry Manager. **Essential Duties and Responsibilities** - Ensure...


  • Doha, Qatar Marriott International, Inc Full time

    **Job Number** 22136765 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Grand Doha Resort & Convention Hotel, Al Corniche Street, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, verifying guest identity, form of...


  • Doha, Qatar Rosewood Hotel Group Full time

    **General Information**: - Country/Region- Qatar- Province/City- Doha- Location- Rosewood Doha- Department- Rooms - Heart of House- Job Type- Full-time Permanent**Job Summary** To ensure the smooth and efficient running of the Valet department relating to both guest laundry and dry cleaning. To be prompt and courteous when dealing with guests and...


  • Doha, Qatar McDermott Full time

    **Job Overview**: The Associate HSES Advisor works with HSES Advisors / Supervisors to leverage conceptual knowledge of theories, practices, and procedures to plan, implement and coordinate HSES programs to prevent or correct hazardous conditions. **Key Tasks and Responsibilities**: - Provide HSE leadership to field personnel and set standards of...

  • Rigging Supervisor

    10 hours ago


    Doha, Baladīyat ad Dawḩah, Qatar Swan Global Full time

    Project Duration: 6 Months & Ext ContractExperience: 5+ YearsCertificate: Valid TUV CertificateRoles:Candidate should have min 5 years' experience with Valid certificates as a lifting supervisor and partially in the Oil and Gas industry.Candidate should be able to arrange all the necessary lifting plans and related paperwork.Candidate under freelance visa...

  • Hvac Supervisor

    2 weeks ago


    Doha, Qatar That's Living Group - Qatar Full time

    **Job Summary**: The HVAC Supervisor _(Heating, Ventilation, and Air Conditioning)_ will be responsible for overseeing the installation, repair, maintenance, and inspection of HVAC systems. You will lead a team of HVAC technicians, manage maintenance schedules, and ensure that all HVAC systems are functioning optimally and in compliance with safety and...

  • Risk Supervisor

    1 day ago


    Doha, Qatar EUROPEAN GUARDING AND SECURITY SERVICES Full time

    Possession of a bachelor’s degree in a relevant discipline or comparable practical experience. - Demonstrated expertise in executing physical security evaluations, conducting security risk analyses, and formulating strategies for risk reduction. - In-depth understanding of risk assessment methodologies, threat evaluation, and strategies for loss...

  • F&b Reservations

    2 weeks ago


    Doha, Qatar Marriott International, Inc Full time

    **Job Number** 23139031 **Job Category** Food and Beverage & Culinary **Location** JW Marriott Marquis City Center Doha, Conference Centre Street, West Bay, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company safety and security policies and...


  • Doha, Baladīyat ad Dawḩah, Qatar International School of London Full time

    We are looking for a skilled professional to manage government relations and ensure compliance with local regulations.Key ResponsibilitiesManaging government relations and ensuring compliance with local laws and regulations.Coordinating document attestation services for international recognition.Renewing official company documents, including trade licenses...

  • Fuel Supervisor

    1 week ago


    Doha, Qatar Swan Global WLL Full time

    **Position - Fuel Supervisor** Must be available to join immediately Should have valid QID and Light Qatar License Education - Associate Degree **Job Description**: - Operates M978 HEMTT trucks, commercial trucks, commercial tankers and special purpose equipment (SPE) associated with petroleum distribution - Must be familiar with procedures for...


  • Doha, Qatar Apt Resources Full time

    Our client a 5 star hotel in Qatar is looking for an Arabic speaking Guest Relations Supervisor to provide high-quality service to our hotel customers. You will address complaints and go the extra mile to make sure our guests are satisfied. In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You...