Housekeeping Manager

1 week ago

Doha, Qatar First Real Estate & Maintenance Company Full time

**Responsibilities**:

- Perform daily inspection of guest rooms and common areas to ensure the best possible service.
- Develop minimum standards for prospective members of his department and minimum standards for rating the work
- Listen to customers’ complaints and ensure that the complaints are addressed efficiently and effectively
- Stand-in for any member of staff that is unavailable to carry out their duties in order to prevent any unfilled gap
- Responsible for ensuring dirty laundries are timelessly and appropriately cleaned
- Order supplies for the housekeeping department
- Ensure efficient use of departmental resources
- Direct all housekeeping activities
- Maintain good relationship with customers and/or clients and suppliers of housekeeping items
- Maintain good relationship with managers of other units in the organization.
- Requirements - Skills, Abilities, and Knowledge - For a Housekeeping Manager Role
- Passionate about a hygienic environment
- Mathematical skills needed in order to appropriately mix cleaning agents according to the prescription of the manufacturer
- The ability to take the initiative and lead others
- Knowledge of the process of sterilizing equipment
- Effective interpersonal skill
- Work experience as a housekeeping manager may be considered in lieu of appropriate certification
- The ability to communicate effectively both orally and in writing
- The ability to pay attention to details
- Good listening skill
- The ability to work as part of a team
- Good diplomatic skill
- Punctuality to serve as an example to employees
- Basic understanding of how to carry out plumbing and electrical repairs
- The ability to think critically over housekeeping issues and proffer cost-effective solutions
- Self-control is also a necessary characteristic of a prospective housekeeping manager to handle difficult people appropriately
- Proficiency in the use of information and communication technology tools is a plus for prospective housekeeping managers.

Qualifications:

- Minimum of 3 or more work experience in a 3-5* Hotel
- Good communication Skills
- Preferably local hire
- Age - 25 to 40

Job Overview

It is the responsibility of the manager to ensure that each member of the housekeeping team understands the organization’s cleaning procedure; especially new employees.
- He/she is detailed to maintain housekeeping equipment in a good working state and to determine the minimum standards of clothing for members of staff.
- The housekeeping manager’s role also entails motivating, training, and retraining of members of staff under him/her.
- He/she is responsible for addressing complaints of members of staff on situations preventing or inhibiting their utmost performance.
- His/her work description also involves recognizing areas that need to be cleaned, and assigning such areas to specific members of staff.
- Housekeeping managers are detailed to ensure housekeeping supplies and equipment are always available when they are needed.
- They are also responsible for taking inventory of housekeeping supplies.
- They ensure adequate staffing in the light of the responsibility assignments.

Ability to commute/relocate:

- Doha: Reliably commute or willing to relocate with an employer-provided relocation package (required)

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