Housekeeping Manager

5 months ago

Doha, Qatar Marriott International, Inc Full time

**Job Number** 23133767

**Job Category** Housekeeping & Laundry

**Location** Marriott Marquis City Center Doha Hotel, Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**JOB SUMMARY**

Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.

**CANDIDATE PROFILE**

**Education and Experience**
- High school diploma or GED; 2 years experience in the housekeeping or related professional area.

OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

**CORE WORK ACTIVITIES**

**Managing Housekeeping Operations and Budgets**
- Verifies guest room status is communicated to the Front Desk in a timely and efficient manner.
- Inspects guestrooms on a daily basis.
- Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
- Inventories stock to verify adequate supplies.
- Supports and supervises an effective inspection program for all guestrooms and public space.
- Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
- Verifies all employees have proper supplies, equipment and uniforms.
- Communicates areas that need attention to staff and follows up to verify understanding.
- Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures.
- Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.

**Conducting Human Resources Activities**
- Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
- Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them.
- Schedules employees to business demands and for tracks employee time and attendance.
- Verifies employees understand expectations and parameters.
- Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.
- Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met.
- Observes service behaviors of employees and provides feedback to individuals.
- Verifies employee recognition is taking place on all shifts.
- Participates in an on-going employee recognition program.
- Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
- Participates in employee progressive discipline procedures.
- Celebrates successes and publicly recognizes the contributions of team members.

**Ensuring Exceptional Customer Service**
- Sets a positive example for guest relations.
- Understands the brand's service culture.
- Participates in the development and implementation of corrective action plans to improve guest satisfaction.
- Empowers employees to provide excellent customer service.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
- Responds to and handles guest problems and complaints.
- Strives to improve service performance.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
**Be** where you can do your best work,
**begin** your purpose,
**belong** to an amazing global team, and
**become** the best

  • Housekeeping Manager

    5 months ago

    Doha, Qatar Premium Solutions Consultancy Full time

    Housekeeping Manager Premium Solutions Consultancy is currently seeking a highly skilled and motivated Housekeeping Manager to oversee the housekeeping operations for a prestigious client in the hospitality industry. As the Housekeeping Manager, you will be responsible for ensuring the cleanliness and maintenance of all guest rooms and public areas to the...

  • Executive Housekeeper/housekeeping Manager

    5 months ago

    Doha, Qatar Hilton Full time

    Executive Housekeeper/Housekeeping Manager An Executive Housekeeper is responsible for overseeing all housekeeping operations to deliver an excellent Guest and Member experience while evaluating guest satisfaction and setting department targets and objectives. **What will I be doing?** As an Executive Housekeeper, you are responsible for overseeing all...

  • Housekeeping Manager

    5 months ago

    Doha, Qatar Hilton Full time

    An Housekeeping Manager is responsible for overseeing all housekeeping operations to deliver an excellent Guest and Member experience while evaluating guest satisfaction and setting department targets and objectives. **What will I be doing?** As an Housekeeping Manager, you are responsible for overseeing all housekeeping/Laundry operations to deliver an...

  • Executive Housekeeper/housekeeping Manager

    5 months ago

    Doha, Qatar Hilton Full time

    An Executive Housekeeper is responsible for overseeing all housekeeping operations to deliver an excellent Guest and Member experience while evaluating guest satisfaction and setting department targets and objectives. **What will I be doing?** As an Executive Housekeeper, you are responsible for overseeing all housekeeping/Laundry operations to deliver an...

  • Housekeeping Manager

    5 months ago

    Doha, Qatar Al Rayyan Events Management Full time

    Directs and manages cleaning staff in the fulfillment their daily duties and responsibilities. - Evaluates safety and sanitation work practices in job performance of cleaning staff. - Maintains the care and use of supplies, equipment, etc. and the appearance of Housekeeping areas, and performs regular inspections of offices, outdoors, car parking, shops and...

  • Housekeeping Facility Manager

    5 months ago

    Doha, Qatar 4A Global Career Full time

    We are seeking a dedicated and experienced Housekeeping Facility Manager to join our team and ensure our facilities are kept pristine and well-maintained. As a Housekeeping Facility Manager, you will be responsible for overseeing and managing all housekeeping operations within our facility. You will lead a team of housekeeping staff, ensuring that all areas...

  • Housekeeping Manager

    5 months ago

    Doha, Qatar Beverly Hills Full time

    Applicant should be a graduate or diploma with a minimum 08 to 10 years’ experience in all aspects of housekeeping (including the familiarity of the cleaning materials and equipments) he will be responsible for the entire housekeeping operations of all projects in the company. He should be having good skills to prepare the budget and make proposals for the...

  • Housekeeping Operations Manager

    1 month ago

    Doha, Baladīyat ad Dawḩah, Qatar Crew Full time

    Housekeeping Manager Job DescriptionWe are seeking a highly skilled and experienced Housekeeping Manager to join our Crew team. As a key member of our housekeeping department, you will be responsible for ensuring the highest standards of cleanliness and service in our facilities.Key Responsibilities:Room Preparation and Cleaning: Oversee the preparation and...

  • Housekeeping Operations Manager

    1 month ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Qatar Airways Full time

    About the RoleAs a key member of our team, you will oversee the housekeeping department and manage daily operations to ensure the highest standards of cleanliness and organization within our residential properties. You will be responsible for developing and implementing housekeeping standards and procedures, managing a team of housekeeping staff, and staying...

  • Assistant Housekeeping Manager

    5 months ago

    Doha, Qatar Tivoli Full time

    **Company Description** Founded in 1933 in Portugal, Tivoli Hotels & Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests. The role of an...

  • Housekeeping Manager

    2 weeks ago

    Doha, Qatar voco Full time

    **Your day to day** -To ensure the highest standard of property presentation is maintained in all areas of the property with a specific emphasis on guest accommodation, leisure facilities, café, public areas, and back of house. -Implement service standards supported by training and development programs for all direct reports and their...

  • Assistant Manager

    5 months ago

    Doha, Qatar Grand Hyatt Doha Full time

    Summary At Grand Hyatt Doha, we focus on our brand promise of delivering Moments of More by offering challenging and rewarding careers that are more than just your typical job. Our values of **Wellbeing, Inclusion, Respect, Empathy, Integrity, **and **Experimentation** are the core of what we do. Our family atmosphere is what keeps our colleagues highly...

  • Housekeeping Operations Manager

    2 months ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Qatar Airways Full time

    Job DescriptionAbout the RoleAs a key member of the Qatar Airways team, the successful candidate will be responsible for overseeing the housekeeping department and managing the daily operations of housekeeping services. This will involve ensuring the highest standards of cleanliness and organization within our residential properties, while adhering to...

  • Assistant Housekeeping Manager

    1 month ago

    Doha, Baladīyat ad Dawḩah, Qatar TIVOLI GROUP Full time

    Job SummaryThe Assistant Housekeeping Manager is a key member of the housekeeping team, responsible for supporting the Executive Housekeeper in all aspects of the housekeeping operation. This role requires strong leadership skills, attention to detail, and excellent communication abilities.Key ResponsibilitiesCoordinate and supervise the housekeeping team to...

  • Housekeeping Operations Manager

    2 months ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Qatar Airways Full time

    About the RoleWe are seeking a highly skilled and experienced Housekeeping Coordinator to oversee the housekeeping department and manage the daily operations of housekeeping services at Qatar Airways Qatar Airways. The successful candidate will be responsible for ensuring the highest standards of cleanliness and organisation within our residential properties...

  • Assistant Housekeeping Manager

    7 months ago

    Doha, Qatar PULLMAN Full time

    Company Description Being a Pullman Heartist means embodying and conveying the brand mindset through the values of commitment, adaptability and creativity. **Job Description**: The role of an Assistant Housekeeping Manager is to support the Executive Housekeeper/Operations manager in all duties of the housekeeping operation. You will coordinate, schedule...

  • Housekeeping Operations Manager

    1 month ago

    Doha, Baladīyat ad Dawḩah, Qatar Marriott international Full time

    Job SummaryAs a Housekeeping Operations Manager at Marriott International, you will play a key role in ensuring the highest standards of cleanliness and guest satisfaction in our Housekeeping department. This is an entry-level management position that requires a strong focus on supporting day-to-day activities, working with employees to maintain guestrooms...

  • Housekeeping Operations Manager

    2 months ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Qatar Airways Full time

    About the RoleWe are seeking a highly skilled and experienced Housekeeping Coordinator to oversee the daily operations of our housekeeping services. As a key member of our team, you will be responsible for ensuring the highest standards of cleanliness and organization within our residential properties.Key ResponsibilitiesDevelop and implement housekeeping...

  • Housekeeping Operations Manager

    2 months ago

    Doha, Baladīyat ad Dawḩah, Qatar accor Full time

    Job SummaryWe are seeking a highly skilled and experienced Housekeeping Executive to join our team at Accor. As a key member of our housekeeping department, you will be responsible for ensuring the highest standards of cleanliness and service in our hotel.Key ResponsibilitiesLeadership and SupervisionConduct daily briefings with housekeeping staff to discuss...

  • Housekeeping Manager

    5 months ago

    Doha, Qatar Marriott International, Inc Full time

    **Job Number** 23124633 **Job Category** Housekeeping & Laundry **Location** The Westin Doha Hotel & Spa, Salwa Road, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists in the oversight of the daily shift operations of Housekeeping and, if applicable,...