Senior Manager

3 weeks ago

Doha, Qatar Qatar National Bank Full time

Role Summary

Role Description

Assist the AVP Merchant Operations in the creation of Key Performance Indicators (KPIs), for performance monitoring and quality measurement purposes, pertaining to the entire Card & Merchants Operations Department and monitoring their achievements on Periodic basis. Then Ensure Merchant Services Unit's functions runs as an efficient processing center.

Coach & follow up with Merchant Associates & officers to ensure implementation of the Requirements in a timely manner.

Provide timely and accurate information to Merchant manager

Accountable for Monitoring Merchants activities in accordance with set payment processing methods and other procedures.

Endure settlement compliance to local and international rules and regulations provided by regulatory bodies and Visa/ MC requirements.

Ensure that all exceptions processing correctly identified and inform the VP Merchants for further action.

Maintain the relationship with third party processors in accordance with set communication protocols.

Ecommerce merchants file payment processing assures on daily basis that all files are loaded to acquiring relevant system.

P.O.S transactions file processing into merchant relevant systems, on daily basis verifying whatever transactions recorded into the bank host.

Preparing/Reformatting Q-Pay MICROS and AMEX and AMEX Government files by using merchant dedicated bank system and assure the daily process is accords.

Daily monitoring to various bank merchant systems (base24, prime, oracle, MIGS, Cyber Source, MICROS, terminal management system, and oracle) configuration as part to whatever assigned by unit head as daily task list.

Implementation of a proper checklist of any new system/service within merchant unit.

Ensuring, daily that all merchants processes completed duly by backup staff in case of absence of primary staff.

Raise IR, CR, SARF. for merchant staffs in case any system failure happened and follow it up till closure.

Ecommerce supervisor should ensure that all card's scheme mandates implemented & followed correctly.

Complete accounting & settlement knowledge in-order to able to check and approve GL- Vouchers, on-boarding new merchant

Qualification

Bachelor's Degree in marketing, accounting or finance or IT seasoned with minimum 6-8 years of experience in the Merchant & ecommerce operations industry

Additional required skills:

- Experience with multiple POS systems.
- Proven technical and project management abilities.
- Possesses problem solving/ decision making skills.
- Familiar with the balanced scorecard approach.
- Good adaptability to multinational environment, with wide exposure to various cultures and customs.
- Evident and proven ability to provide superior customer service.
- Knowledge of industry technology and International branch structure.
- Knowledge of rules and regulations of card business.
- Excellent Communication skills.
- Customer relations management skills

Enter Details

Enter Details

  • Senior Manager

    2 weeks ago

    Doha, Qatar itialuS Full time

    Providing guidance to directreports, typically comprising first-line managers andsupervisorsEnsuring clarity around prioritiesand goals for the entire functionalareaApproving requests for investment to acertain level of authorityManaging overallfinancial budgeting for her functionApprovinghiring and firing requests within her groupGuiding the talent...

  • Senior Manager

    3 weeks ago

    Doha, Qatar itialuS Full time

    Providing guidance to direct reports, typically comprising first-line managers and supervisorsEnsuring clarity around priorities and goals for the entire functional areaApproving requests for investment to a certain level of authorityManaging overall financial budgeting for her functionApproving hiring and firing requests within her group Guiding the...

  • Senior Sales Manager

    2 days ago

    Doha, Qatar QNCC Full time

    **Senior Sales Manager** The Senior Sales Manager manages daily business development operations including meetings, incentives, conferences, and events as well as leads and manages all aspects of the sales operation, including leading management, account management, business analytics, and channel growth. The senior sales manager's objective is to increase...

  • Senior Manager

    4 weeks ago

    Doha, Qatar Linum Consult Full time

    The Role Senior Manager Facilities Management - Qatar CLIENT Linum Consult’s client is a major company operating out of the Middle East. They are currently seeking a Senior Manager Facilities Management to ensure their facilities management systems are implemented and delivered in Qatar. RESPONSIBILITIES - Providing strategic direction, planning and...

  • Senior Project Managers

    4 weeks ago

    Doha, Qatar Nair System Full time

    Nair Systems is currently looking for Senior Project Managers / Project Managers for our Qatar operations with the following terms & conditions. **Skills**: - To manage complete life cycle of all assigned projects covering different financial domains such as Trade Finance, Cash Management, Treasury, Asset Management, MIS, e-Channels, Cards, Risk, API’s...

  • Senior Project Manager

    3 weeks ago

    Doha, Qatar Duncan & Ross Full time

    Responsibilities Project the financial performance and monitor budgets and profitability targets to ensure project cost targets are being met Oversee billing and fee management operations and ensure all financial activities are consistent with WSA policies and procedures Effectively manage accounts receivable, expense report approvals, held time monitoring,...

  • Senior Sales Manager

    7 days ago

    Doha, Qatar Talent Pal Full time

    A Senior Sales Manager will be responsible for the hotel sales by recommending growth efforts, monitoring progress, and ensuring that the hotel is competitively positioned within the local marketplace. What will I be doing? As Senior Sales Manager, you will be responsible for working closely with the Senior Management Team to drive business needs and...

  • Senior Sales

    1 week ago

    Doha, Qatar BE POSITIVE GROUP Full time

    We are currently hiring Senior Sales & Marketing Manager For **Printing Press** with Immediate Visa transfer & NOC. As a Senior Sales Manager specializing in Digital and Offset Printing Press, you will be responsible for leading and executing sales strategies to drive revenue growth, expand market share, and strengthen client relationships. Your expertise...

  • Senior Sales Manager

    3 weeks ago

    Doha, Qatar Talent Pal Full time

    A Senior Sales Manager will be responsible for the hotel sales by recommending growth efforts monitoring progress and ensuring that the hotel is competitively positioned within the local marketplace. What will I be doing As Senior Sales Manager you will be responsible for working closely with the Senior Management Team to drive business needs...

  • Senior Project Manager

    3 weeks ago

    Doha, Qatar Management Solutions International MSI Qatar Full time

    Our client in Qatar is looking to hire Senior Project ManagerRequirements:▪ Bachelor’s degree in B.Tech/B.E -Mechanical/Chemical Graduate Degree.▪ Total 20-25 years of experience in Oil and Gas projects and Minimum 10 years of experience in oil and gas sector multidisciplinary EPIC projects as a Project Manager in GCC.▪ Looking for candidates who...

  • Senior Contract Manager

    2 weeks ago

    Doha, Qatar CANDIDZONE QATAR Full time

    We are hiring a Senior Contract Manager/ClaimExpert for one of our clients inDoha.Candidates who have the requiredqualifications and experience may apply.Minimum of 15 years of buildingexperience.Experience in Building andInfrastructure.BSc in CivilEngineering.Must be bilingual (Arabic andEnglish).Residing in Qatar with a validQID.Can joinimmediately.

  • Senior Project Manager

    2 weeks ago

    Doha, Qatar Egis Full time

    Ensure and review projectmanagement compliance related to ProjectsLiaise with heads of delivery teams and key stakeholders toeffectively manage various projects Coordinatewith all relevant parties and representatives such as owners andlegal authorities to minimise any disruption and ensure thecompletion of the projects in time and withincost Overarching...

  • Senior Project Manager

    2 weeks ago

    Doha, Qatar Egis Full time

    Ensure and review project management compliance related to Projects Liaise with heads of delivery teams and key stakeholders to effectively manage various projects Coordinate with all relevant parties and representatives such as owners and legal authorities to minimise any disruption and ensure the completion of the projects in time and within cost...

  • Senior Sales Manager

    3 weeks ago

    Doha, Qatar Hilton Full time

    Manage hotel sales to ensure they accurately interpret and support the objectives of the business and use these plans to focus the sales efforts for all market segmentsWork closely with the Senior Management Team to identify and drive focused activities on elements of the business that require additional supportContribute to the development of company sales...

  • Senior Contract Manager

    2 weeks ago

    Doha, Qatar CANDIDZONE QATAR Full time

    We are hiring a Senior Contract Manager/Claim Expert for one of our clients in Doha.Candidates who have the required qualifications and experience may apply. Minimum of 15 years of building experience.Experience in Building and Infrastructure.BSc in Civil Engineering.Must be bilingual (Arabic and English).Residing in Qatar with a valid QID.Can join...

  • Senior Commercial Manager

    7 days ago

    Doha, Qatar Mace Full time

    The opportunity We are hiring an ambitious and forward-thinking Senior Commercial Manager to join our established and growing team in Qatar. Your responsibilities will include: - Preparing submissions for the client’s approval process ensuring the consultants provide suitable recommendations to substantiate the issuance of respective variations to the...

  • Senior Commercial Manager

    4 weeks ago

    Doha, Qatar Emprego QA Full time

    **The opportunity** We are hiring an ambitious and forward-thinking Senior Commercial Manager to join our established and growing team in Qatar. **Your responsibilities will include**: - Preparing submissions for the client's approval process ensuring the consultants provide suitable recommendations to substantiate the issuance of respective variations to...

  • Senior Sales Manager

    2 weeks ago

    Doha, Qatar Talent Pal Full time

    A Senior SalesManager will be responsible for the hotel sales by recommendinggrowth efforts monitoring progress and ensuring that the hotel iscompetitively positioned within the local marketplace. What will I be doing As Senior SalesManager you will be responsible for working closely with the SeniorManagement Team to drive business needs and expand...

  • Senior Design Manager

    3 weeks ago

    Doha, Qatar Power International Holding Qatar Full time

    Oversees a range of schemes from conception and value management through feasibility study and detailed design whilst ensuring that time and budgetary allocations are managed.Manages all aspects of multiple related projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives.Delivers the programme to the...

  • Senior Manager Marketing Strategy and Analytics

    3 weeks ago

    Doha, Qatar Agoda Full time

    Educational Background: Bachelor’s degree in a quantitative/numerical field; MBA or other advanced technical degree e.g., Computer Science, Engineering, Economics, Finance preferredWork Experience: 4+ years of relevant work experience across Management Consulting, Investment Banking, Tech, Startup or other relevant industryAnalytical Ability: Strong...