Store Manager

1 week ago


Doha, Qatar Rivoli Group Full time

1. Sales
- Meeting and exceeding sales, individual and store(s) targets
- Ensuring growth, higher sales conversions, improving consistently on other store performance indicators
- Managing store promotions and retail discounts, within set parameters

2. Brand Ambassador
- Carrying authentic passion and belief in the concept and the brand
- Developing and maintaining personalized customer relationship, on an on-going basis
- Effectively analyzing business to ensure customer continuity
- Engaging with current & prospecting new customers by using CRM and other tools/leads
- Acquiring In-depth product knowledge of brands and a good knowledge level of competing brand(s)

3. Retail Focus
- Acquiring and sharing evolving market trends and competitive activities
- Managing the day to day running of the store flawlessly
- Ensuring adequate stock levels at all times, minimizing stock out situations
- Ensuring highest level of store upkeep, hygiene and visual merchandising standards
- Capturing and submitting data and reports accurately

4. Team Management
- Developing a cohesive, fully trained & motivated team to deliver superior customer service on a consistent basis
- Leading by example reflecting the values of the brand, integrity and discipline
- Supervising and managing assigned store(s) but also filling in for staff while on the shop-floor, personally dealing with ‘Key/Valuable customers’
- Communicating and coaching the team on product, sales, market & operational areas along with infusing high levels of energy

5. Reporting and Head Office Liason
- Providing a structured feedback to the Management on opportunities for continuous improvement
- Playing an instrumental role in on-going development of the boutique: ‘People’ and ‘Practices’
- Submitting timely reports, analysis, forecast & sharing market intelligence
- Adhering to operational standards & Company policies

**Profile**:

- 5 to 8 years ‘of experience in a retail environment, with a minimum of 2 years directly managing teams & with a track record of fulfilling store financial targets
- Previous work experience should be with a strong brand /format in the GCC
- Preferably a Bachelor’s degree in Business Management or related areas
- Sharp numerically, with an ability to analyze data /identify trends & opportunities
- Proven experience in high levels of customer interactions
- Strong verbal & written communication skills with command over English language
- Desire to inspire & influence team with a high level of integrity and professionalism
- Technology savvy, agile, creative & a quick to adapt to changes


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