Digital Product Manager
2 days ago
Objective:
To achieve customer delight and define a clear direction for the organization's digital transformation to create and capture further sustainable value, with focus on the development of the digital journey for customers.
**Job Summary**
The Digital Product Manager is expected to help the business in executing digital transformation initiatives aiming to address different touchpoints with customers.
The incumbent will champion the creation of a seamless digital customer journey that caters for customers’ requirements and pain points through building an in-depth understanding of such aspects in collaboration with the different business units/functions and front-line teams within the company as well as translating the needs of the customer into online business opportunities.
**Roles & Responsibilities**
Participate in driving product strategies and long-term vision to build best in class digital products
Identify innovative digital solutions for products, services, and processes, in order to improve the customer journey as well as internal efficiency
Conduct user research and usability studies, collaborating with designers, developers, and research teams from end to end of the process.
Participate in market research, validation, and whitespace analysis to identify new opportunities for new and existing features and functionalities
Evaluate, analyze, and understand the voice of the customer through a variety of data sources
Manage the product roadmap and backlog for all digital products
Oversee and manage lead requirements discovery, solution design, user story writing, feature development, and user acceptance testing
Partner with cross functional teams regularly to ensure alignment on feature development and prioritization
Monitor and evaluate product performance to ensure constant product iteration and improvements
Collaborate with other IT teams to ensure that all the considerations of the digital transformation are consulted on and implemented effectively.
**Qualifications**:
Must have at least 5 -10 years of experience in Digital Product Management
Must have a bachelor’s degree in Computer Science, Information Systems, or other IT related field
**Other Requirements**:
Customer-first mindset.
Solid understanding of back-end and front-end programming languages.
Ability to develop data pipelines that can be used to track, analyze, and improve digital products
analytical, organizational, and communication skill
Project Management skills
Usability and customer-focused design experience a plus
**Salary**: From QAR30,000.00 per month
Ability to commute/relocate:
- Doha: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- digital transformation: 5 years (required)
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