![Sumosan Doha Restaurant](https://media.trabajo.org/img/noimg.jpg)
Head Waiter
3 months ago
**General**
Responsible as a Station holder and mentoring new team members
To ensure that the mise-en-place is sufficient at all the time
To greet guest on arrival
To act according to the complaint handling standards and procedures
To acknowledge returning / regular guest
To take the orders and be fully conversant with the menu, offering suggestions where possible.
To check satisfaction with the guest during their meal, any comments should be forwarded to the Manager, Chef.
To carry out any duties as may be requested by the Assistant Manager in his absence
Carry out any other supervisory, administrative or service related tasks as may be assigned
To report for duty as per schedule, clean, tidy, wearing correct uniform
To train, develop, guide and motivate all team members in conjunction with Assistant Managers
To attend departmental communication meetings, trainings sessions and to ensure that all team members operate in line with the instructions received
To be responsible for a clean and tidy working area
To oversee the waiters and runners during service and offer assistance when necessary
To up sell any drinks, dishes or specialties that the Chef wishes to promote
To minimize operating costs by using all equipment and products in accordance with guidelines set and ensure all equipment are turned off at the end of each shift following closing procedures and check lists
To assist with monitoring and reordering any stores items, minimizing where possible to avoid over expenditure
When requested, assist the Assistant Manager in completing the stock inventory
To report any maintenance defects and follow-up
Closing: Ensure that the dining area is clean, orderly and well maintained, side stations are well stocked, chairs, tables are well stacked, linen to sent to laundry.
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