Buggy Coordinator

7 days ago

Doha, Qatar Anantara Full time

**Company Description**
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss.

Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorised water sports. Unwind in the Middle East’s only wellness centre in a resort setting, spread across lush botanical gardens.

The Buggy Coordinator is responsible for the safe and efficient operation of the resort's buggy fleet, ensuring guest satisfaction and adherence to all safety regulations. This role involves coordinating buggy bookings, conducting safety briefings, maintaining buggy cleanliness and functionality, and responding to guest requests and inquiries.

Essential Duties and Responsibilities:

- ** Buggy Operations**:

- Coordinate and manage buggy bookings, including reservations, assignments, and dispatch.
- Conduct thorough safety briefings for all guests prior to buggy use, emphasizing safety rules and regulations.
- Monitor buggy usage and ensure compliance with safety guidelines.
- Respond promptly to guest requests for buggy assistance, including breakdowns, accidents, and inquiries.
- Provide on-site assistance to guests experiencing difficulties with buggy operation.
- ** Buggy Maintenance**:

- Conduct daily inspections of all buggies to ensure their safety and operability.
- Report any maintenance issues or required repairs to the relevant department.
- Assist with minor repairs and maintenance as needed.
- Maintain the cleanliness and overall appearance of the buggy fleet.
- ** Guest Service**:

- Provide excellent customer service to all guests, ensuring their satisfaction with the buggy service.
- Address guest concerns and complaints promptly and professionally.
- Build and maintain positive relationships with guests.
- ** Safety and Compliance**:

- Ensure compliance with all resort safety policies and procedures related to buggy usage.
- Adhere to all local traffic laws and regulations.
- Maintain accurate records of buggy usage, maintenance, and incidents.

**Qualifications**
- The capability to work in a fast-paced environment and to meet deadline
- Teamwork and interpersonal skills
- High School Diploma or equivalent.
- Good computer skill

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