Female Reservations and Sales Specialist
2 weeks ago
***:
Ensures the smooth and efficient operations of the reservation's department through prompt, effective and proper reservations service to achieve maximum booking revenue in order to meet or exceed the revenue target.
**SALES & RESERVATION SPECIALIST DUTIES AND RESPONSIBILITIES**:
- Having knowledge of entire Reservation Procedure according to International Hotel manual system.
- Responsible for all reservation's process.
- Review reservation booked daily.
- Review arrival report daily.
- Review cancellations and refunds report daily.
- Responsible for implementation of policies and procedures.
- Responsible for recording Hosts / Hotel apartments in the system and correspondence file.
- Training Hosts / Hotel Apartments on using our platform.
- acquiring new potential host and supplier through cold calling
- Knowledgeable in hotel and guest room facilities/services.
- Having Telephone Manner.
- Answering to Partners requests.
- Observes and ensures that proper telephone manners are maintained at all times
- Reviews no-show and cancelled reservations and processes charges according to Host's policy
- Follow up on check-out reports to issue payments accordingly
- Maintain cordial relations with commercial clients
**Experience and Education**:
- Minimum 2 years experience as Reservation supervisor in a reputed hotel.
- knowledge of OTA systems
- multi lingual (Arabic is a plus)
- Available in Doha
**Salary**: QAR5,000.00 - QAR6,000.00 per month
Application Question(s):
- Do you have previous Hospitality experience in Revenue or Reservations?
- Are your available in Qatar?
**Salary**: QAR5,000.00 - QAR7,000.00 per month
Application Question(s):
- Do you have previous experience in reservations?
- Are you available in Doha?
Application Deadline: 30/04/2023
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