Warehouse Manager

5 months ago

Doha, Qatar Qatar Airways Full time

**About the role**

As a Warehouse Manager you will be responsible for the day-to-day running of the QDF warehouse and sub-stores. Ensure the right resources are in place and operating effectively so as to meet and exceed operational targets. Utilise support teams in such a way as to maximise productivity safely, whilst continually looking for and implementing business improvements that promotes best-practice activities. Monitor costs, running continuous improvement plans to identify and implement cost savings whilst improving service to QDF and external customers. Be the primary operational contact for 3rd art clients, QR group services, facilities management, maintenance and government agencies.

**Accountabilities**:

- Manage the day to day QDF Warehouse operations (including sub-stores) to ensure agreed key performance indicators are met and customer expectations exceeded.
- Ensure warehouse productivity and safety measures are agreed, implemented and monitored to maximise productivity whilst managing costs and minimising operational risks and issues.
- Provide feedback to the HODs regarding issues around stock and space, work with them to maximise operational efficiencies.
- In conjunction with warehouse maintenance and FM teams, ensure equipment is operating safely and that the working environment is clean and serviceable.
- Management of both Weekly and Monthly Operational Reports that are tailored around 4 core areas: Customer Key Performance Indicators, Manpower and Resource Planning Reporting, Stock Discrepancy Reporting and Management Reporting.
- Ensure all Occupational Health and Safety standard operation procedures are adhered to at all times and risk assessments are carried out on a regular basis.
- Conduct regular Warehouse/Bond/Sub Store inspections to ensure standards are maintained.
- Establish the department or teams objectives and priorities to align with and support business objectives. Regularly evaluate the department or teams objectives, plans, procedures and practices, and makes appropriate changes if needed.
- Oversee and supervise employees. Direct daily activities, recruit, train, develop and discipline to ensure a high standard of service delivery.
- Perform other department duties related to his/her position as directed by the Head of the Department.

**Be part of an extraordinary story**

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible

**Qualifications**:
**About you**

Essential
- Relevant College or University qualification to min Bachelor's level
- Minimum 7 years relevant experience
- Internal and external customer advisory and management.
- End-to-end knowledge of warehouse management and associated systems.
- Health and safety management (minimum of working knowledge).
- Demonstrated ability to build and maintain positive relationships with government agencies, suppliers and internal customers/ service providers
- Managerial skills - Ability to delegate work, set clear direction and manage workflow. Strong mentoring and coaching skills. Ability to train and develop subordinate's skills. Ability to foster teamwork among team members.

Preferred
- LEAN Six-Sigma and/or other continuous improvement methodologies.
- Finance / accounting reconciliation. Stock control management.
- Has worked towards and/ or with ISO 9001 environment.
- Working knowledge of Qatar legal and legislative requirements. Has managed end-to-end supply chains.

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