Training Officer F&b
2 weeks ago
**Hiring: Training Officer**
**Key Responsibilities**:
- Training Program Development: Create and develop training programs to various roles, including servers, chefs and host/hostesses.
- Training Delivery: Conduct engaging and effective training sessions, to ensure employees have a strong grasp of company policies, service standards, and role-specific skills.
- New Employee Onboarding: Facilitate orientation sessions for new hires, introducing them to the company culture, policies, and performance expectations.
- Performance Assessment: Implement assessment methods, such as practical tests, and feedback sessions, to evaluate the effectiveness of training programs and monitor employee progress.
- Continuous Improvement: Stay updated on F&B industry trends and best practices to ensure training materials and methods remain current and aligned with industry standards.
- Documentation: Maintain accurate records of training activities, attendance, and employee progress. Generate reports for management as needed.
- Feedback and Coaching: Provide constructive feedback and one-on-one coaching to employees to help them improve their skills and performance.
- Compliance: Ensure that all training programs adhere to regulatory requirements and safety standards relevant to the restaurant industry.
- Collaboration: Work closely with restaurant managers and department heads to identify training needs and customize programs accordingly.
**Qualifications**:
- Bachelor's degree in Hospitality Management, Education, or a related field.
- Proven experience in the F&B industry, with a strong understanding of industry standards and best practices.
- Previous experience in training and development is preferred.
- Excellent communication and presentation skills.
- Ability to work effectively with individuals at all levels of the organization.
- Strong organizational and time-management skills.
**Job Type**: Permanent
**Experience**:
- Training Officer: 3 years (preferred)
- F & B: 2 years (preferred)
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