Help Desk Support Engineer

Nair Systems is currently looking for Help Desk Engineer for our Qatar operations with the following terms & conditions. Terms and conditions Joining time frame: 2 weeks (maximum 1 month) Duration: 4 months Ability to commute/relocate: - Doha: Reliably commute or planning to relocate before starting work (required)

_**JOB DESCRIPTION**:_ - Primary duties will be to provide 24/7/365 Tier 1 support at a Service Desk for the clients to meet and/or exceed established Service Level Agreements (SLA's) - Manage Help Desk responsibility and resource allocation Depending on the priority - Answer help desk lines and troubleshoot remotely - Resolve helpdesk service calls using...

HELP DESK ENGINEERS - Bachelor’s degree in any IT field. - 5+ years’ experience in IT helpdesk field. - Male, Bilingual (Arabic & English), native Arabic speaker. - Good Communication and soft skills - Available in Qatar with valid QID - Location: Westbay For interested and qualified applicants, please send your CV at: Whatsapp: +97430788811 Ability...

Job Overview:We are seeking an IT Help Desk Specialist to provide technical support and assistance to our clients. The ideal candidate will have a strong understanding of computer systems, software applications, and networking fundamentals.Key Responsibilities:Respond to help desk tickets and resolve technical issues for hardware, software, and network...

We are hiring Help Desk Engineers for one of our clients in Doha. **Requirements**: - Minimum 5+ years of experience - Able to use the support service using MoEHE ticketing system (BMC Remedy) - Bilingual is required - With a valid visa and QID - Residing in Qatar **Job Types**: Full-time, Contract Contract length: 6 months Ability to...

**QUALIFICATION**: - BACHELOR OF COMPUTER / IT - ARABIC CANDIDATE - CUSTOMER SERVICE - EXPERIENCE WITH IT TICKETING SYSTEMS IS PREFERED - ITIL V4 ONLY IN DOHA - **ONLY ARAB**_ **JOB DESCRIPTION**: - Primary duties will be to provide 24/7/365 Tier 1 Phone support at a Service Desk for the clients to meet and/or exceed established Service Level Agreements...

We are seeking a talented Help Desk and Technical Support Expert to join our team at lxbfYeaa. In this role, you will be responsible for providing technical support to all business unit operations and furthering the company's strategy.Key ResponsibilitiesThis position requires a highly skilled individual who can:Provide technical support to end-users via...

Service Desk Analyst Job Description:As a Service Desk Analyst at ABC Consultants, you will play a critical role in delivering exceptional customer service to our clients. Your primary responsibility will be to receive, evaluate, and respond to technical inquiries and issues from our clients.Key Duties:Assist clients with technical queries and problems via...

**Nair Systems **is currently looking for **Helpdesk Engineers **for our **Qatar o**perations with the following terms & conditions. **Skills** - Carry Device Copy Data Installation SW Cabling helping users with queries on site (NO REMOTE)**Joining time frame: 2 weeks (maximum 1 month)** Ability to commute/relocate: - Doha: Reliably commute or planning to...

Job Description:The Computer Support Technician will be responsible for providing technical support and assistance to our clients. This includes responding to help desk tickets, resolving technical issues, and collaborating with team members to resolve complex technical issues.Responsibilities:Provide technical support and assistance to clients via phone,...

About the RoleThis Helpdesk L2 Engineer position requires a strong background in technical support and maintenance. You will be responsible for supporting desktop PCs, telephone systems, wireless networks, and peripheral devices.Key ResponsibilitiesSchedule regular maintenance for installed PCs, networks, telephone systems, and peripherals.Analyze and...

**Responsibilities**: - Resolve customer issues with company products - Answer other customer questions and offer them access to helpful resources - Direct questions to the right department when needed - Ensure customer satisfaction - Manage all desk administrative duties - Maintain accurate records of interactions with customers and recurring user...

**Role and Responsibilities**: - Manages the day-to-day administration of the building reception - Answering telephone calls and performs inspection of the interior and exterior of the properties to ensure that it is properly maintained to keep the building attractive and safe. - Ensures all vacant units’ turnover procedures - Inform tenants about all...

We are hiring Application Support Engineer for a Leading IT Consulting company in Qatar. - Duration - 6 months extendable_ **Qualifications**: - Bachelors degree in IT relevant field - Minimum 5 years of Help Desk experience - Preferably Arabic speaker (Bilingual) - Work visa under Secondment, Freelance - Residing in Qatar **Interested applicants**:...

Must have relevant Experience Must have a valid QID **Job Type**: Temporary Contract length: 6 months **Experience**: - Helpdesk Engineer: 5 years (preferred) License/Certification: - QID (preferred)

The primary responsibility of the Service Desk Analyst is to - Pro-actively monitor support mailboxes and log in the system. - Be responsible for resolving or escalating customer reported Incidents and Service Requests and log them in the service desk tool. - Create, document, and review work instructions to help deal with similar incidents and requests. -...

Job Description:The Technical Support Engineer will be responsible for providing technical support and assistance to our clients. This includes responding to help desk tickets, resolving technical issues, and collaborating with team members to resolve complex technical issues.Responsibilities:Provide technical support and assistance to clients via phone,...

1. Strong proficiency in SQL (mandatory). 2. Reply to inbound requests from channels in prescribed service levels. 3. Determine, review criticality and prioritize resolution of issues. 4. Resolve cases and support Lead Software Support Analysts. 5. Engage in Knowledge Management process by creating and using materials. 6. Guide clients to use self-help...

**REQUIREMENTS**: B.Sc. in Computer Science, Information Technology or Similar field **2+ years’ experience working with Microsoft Client and server platforms as a helpdesk technician. ** Microsoft certifications: Windows Client; Managing Modern Desktop; Azure **1 year experience in Azure, Microsoft 365 Suite support.** Knowledge of Basic Network...

As a Technical Service Desk Manager at Asgatech, you will be responsible for overseeing the management of incidents, problems, changes, and service requests. This role requires someone who enjoys managing a busy Service Desk, ensuring clients receive an exceptional client experience while mentoring the Service Desk team and helping resolve escalated client...