Assistant Manager

6 months ago


Doha, Qatar Kitopi Full time

Kitopi is the region's leading creator and partner for magical food experiences. With a purpose to satisfy the world’s appetite to create joy, Kitopi operates a portfolio of both invested and franchised F&B brands, serving as enablers in the food market by helping brands to grow and scale, both in the delivery and dine-in space.

Launched in Dubai, UAE in January 2018, Kitopi has grown to become one of the greatest success stories in the cloud kitchen and food tech space. In July 2021, Kitopi announced its $415 million Series C funding round, led by the world’s largest technology-focused investment fund, Softbank Group Corp’s Vision Fund 2. This investment catapulted Kitopi to the prestigious Unicorn status, making it the fastest Unicorn to have emerged from the MENA region.

With over 6,000 employees, Kitopi currently operates 200+ locations across the UAE, KSA, Kuwait, Bahrain, and Qatar. It operates its global Customer Experience Center in Dubai, UAE, its Engineering Hub in Krakow, Poland, and its Robotics Hub in Odense, Denmark.

**What You'll Do**:

- Manage all aspects of the Supply Chain, maintaining systems & operating policies for effective procurement, accurate distribution, product compliance, forecasting, inventory, and replenishment at all levels.
- Monitor performance of the Supply Chain, develop budgets, and maintain them, and ensure timely and accurate information flows within and outside the Business.
- Manage the stock and planning management systems.
- Create a core master data warehouse platform.
- Educate and report all planning metrics.
- Ensure continuous and transparent feedback to the Business.
- Set and maintain agreed stock targets and re-order levels in conjunction with the Business.
- Set and maintain all transportation and storage targets and SLA’s in conjunction with the requirements of the division.
- Ensure that stocking policies result in a replenishment process that consistently delivers required product volumes on-time and in-full, within date sensitive tolerances, via distribution chain to stores.
- Co-ordinate with sales and operations planning by regularly reviewing systems and processes for distribution, product compliance, forecasting, inventory controls and scheduling, achieved through development of key performance indicators for each link in supply processes.

**Who Are We Looking For?**:

- Bachelor’s Degree, preferably in Supply Chain or Commerce.
- Solid background and experience in Supply Chain Operations & Procurement within the F&B/FMCG industry.
- Deep knowledge of MENA laws for customs, food safety, and local regulations.
- Proactivity and logical thinking with the ability to develop and maintain relationships with different stakeholders.
- Strong analytical skills and Tech-adaptable.
- Exceptional communication and organizational skills - having the ability to translate complex data patterns into everyday business processes, to summarize and present with clarity.
- Passion for commercials and supply chain system design.
- Display excellent communication, interpersonal, and leadership skills.
- Must have an eye to detail and an effective negotiation style, strong analytical skills, and be able to make quick and effective decisions under pressure, while delegating tasks appropriately internally.

**Recruitment Process and Timeline**

**Benefits**
- Extensive learning opportunities - we offer many hard and soft skills training to help you improve and challenge yourself
- You'll be involved in customized workshops run by Kitopi Academy
- You’ll have a chance to work in an international, diverse, and inclusive environment
- You’ll be part of one of the most caring communities out there.
- Finding a chance to become a shareowner with our ESOP plan (**T&C Applies**)
- Free and unlimited access to a nutritionist because we care about you
- No Dress Code (**T&C Applies**)
- Extended maternity and parental leave
- The infamous team activities and social events bursting with fun
- Inclusive Private Health Insurance
- Up to 50% discount from Kitopi brands
- Annual leave as per the company policy

**So, what does it really mean to work at Kitopi?**

We are constantly striving to make Kitopi the best place to work, by empowering you to be the best version of yourself every day. Our company values act as our guiding principles to help ensure that everyone feels safe, included, and like they truly belong.

Along with offices in all the markets we operate in, we also believe in a “work from anywhere” policy - you get to choose the environment you operate in because we believe this will help you deliver work you're proud of.

Customer-obsessed and tech-enabled, at Kitopi, we are a team of passionate humans who are on a mission together to satisfy the world’s appetite.


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